Safeway

I don’t normally review grocery stores but I felt like this one needed a shout out. The people that work here are genuinely nice people. Polite, professional, helpful, personable. Just good people. If you ask anyone here for help they go out of their way to do so. And the floral department is fantastic!!! Not only do they have an excellent selection but the flowers and plants last an incredibly long time! And they’re gorgeous!

Same old good trusty safeway. I always find what I need.

Love this store, it is always so clean and has the freshest produce with a wide variety of organic options. Their bakery has fresh bread and deserts; while their deli offers some fresh entrees for lunch or diner as well. Also, if you need some flowers or balloons they have a little floral department. I picked up a «Welcome Home» balloon for my hubby. It is still full of air.
I like to get my produce here since I make my food for my 11 month old baby. I want him to eat the best food I can find. He loves broccoli and spinach the best!
I just made a pot roast for my family that I purchased from Safeway and it turned out really good. I grabbed a big loaf of sour dough bread too. Fantastic meal!

I wish I had read the reviews before I went to this store. Everyone complains how long the lines are and it’s TRUE! The is the worst Safeway I’ve ever been to in terms of selection, cleanliness and customer service.
This evening at the height of the Christmas shopping season they only had two cashiers open and the lines were very long. When I mentioned to my cashier that he should speak to rhe manager and get more lanes open, he flippanty said he was the manager! He blamed the scheduler on the lack of cashiers.
Clearly, they don’t care about customer service. I’m going to WinCo where the prices are cheaper and I expect to wait in line!

I don’t they’ve ever heard of customer service. The soup was empty and I waited at the bakery for 10 minutes with nobody there to help. Also the last 3 times I’ve had to bag my own groceries. I’m might as well go to winco if I have to bag my own groceries.

Never ever shopping there. Not even if a zombie apocalypse breaks I would shop there. Worst customer service

I decided to try out some food at their deli, the Shanghai meal. I’ve ordered the same meal from another safeway in lakewood. To my suprise the employee who was taking my order and placing my food in containers was not wearing gloves, which I find very unsanitary. I told the manager (Kyle) about my concerns about the gloves, he told me they don’t wear gloves and so I reply to him that even the deli employees at lakewood wear gloves. From my experience in culinary class and working in fast food employees and personnel must wear gloves any time they are dealing with ready to eat foods, even if you washed your hands, without gloves it’s very unsanitary.
Also, when I got home the fried rice that I ordered was dry, hard clumps of rice. It’s been sitting out way too long. And tasted like the dry bottom scraps of rice I would get from my rice cooker. I would not recommend going to this safeway. The manager was rude and didn’t care about regulations and sanitation. I only went here because it was on my way home. Never again.

I’ve noticed this store has gone down hill recently, New management maybe, everything is picked over and Employees Smoking right out front, the store is dirty and unkempt. the deli workers ignore you like they wish you would just go away, I think it’s time to right off Safeway for good.

This has been one of my favorite grocery store nearby. There’s a lot of things I like about at this particular branch.
1. The staff are very friendly and helpful. I remember the very first time I was here, I was paying my items, the cashier asked me if I have a safeway card, I said no and then she asked if I would like to get one and I still said no. She smiled and just reached her keychain and rang her safeway card and then showed me how much I have saved. I thought, that was so nice of her. So, the 2^nd time I came back, I was asked the same questions again, and I answered no for both questions. And the 3^rd time, same scenario again. I thought, these people are so nice and very hardworking. They take pride in what they do by giving an excellent customer service. So this time, I finally said yes to get a safeway club card.
2. I’m kinda an organic lover, so I was ecstatic when I found out they have fresh organic produce. This is so convenient for me. I don’t need to drive further to get these stuff.
3. They have the best cakes and pastries. My favorites are the egg custard, the artisan cake with fresh fruits, tira misu, the éclair. These are sooo good, the best I can have within my reach. You’ve got to try all these and forget your diet for a moment.
4. I must always have flowers. I believe flowers makes people happier and inspired. They have wide selection of flowers; buy the dozen roses for $ 12.99, or as cheaper as $ 9.99 and they do have some arrangements for around $ 19.99 or more.
5. They sellvacuum sealed fresh frozen wild sockeye salmon fillets. I love this salmon. The price maybe expensive but sometimes you can buy this cheaper if you’re a safeway club card members, which I’m glad I did it.
I’m a frequent customer! :)

I dont like Safeway as a brand much because of the practice of forcing you to get a tracking card to get anything close to a reasonable price, and because of their practice of trying to catch you not paying attention to prices thus paying way way too much for a particular item. However my main problem with this store is the lack of friendliness or any form of human interaction with the staff. This is maybe what shopping in the Soviet Union felt like. Also the infernal squawking of the loud speaker with apparent nonsense makes me want to leave the store asap. This is a very unpleasant shopping experience, which I tend to avoid.

I don’t know WHAT happened to this Safeway. It used to be one of my favorites. Now everytime I go in things are picked over, the shelves pocked with empty spaces. They are frequently out of things like the eggs I want, or corn syrup. Having the Just For You app doesn’t help if they are out of the item on sale! The produce selection is much smaller and of much poorer quality. Avoid.

Fun place to shop, the service is always excellent and the employees are always positive.

This location is cool. Much cleaner and less undesirables than the Tacoma Safeway. They need to have the self check out though. That would make it much more convenient. I just prefer the Lacey/​Olympia area than Tacoma/​Lakewood.

I have requested many times that they move the children’s carts with the cars inside away from the Safeway employees smoking area outside, I have been told many times they would and they say everytime they will and they do not. I do not like myself and my son having to walk by gross smokers to get the cart. They should be inside!

I was in the Marvin Rd, Lacey, Washington store yesterday. I had a 30 minute lunch break and came in to buy bagels and cream cheese. All of the lines were so long it was unreal. By the time I finally get checked out I have only about 5 minutes left to get back to work! Then when I get my receipt, I notice they overcharged me for the cream cheese. The checker sends me and a bag boy to go doublecheck the price, when we come back and confirm that the price was wrong she didn’t even know how to fix the problem, and told me to go to customer service— but the customer service line was HUGE and at this point I had 2 minutes to be back at work. I told her I couldn’t wait in that line, and she tried to get help but multiple other employees simply told me I had to «wait in line at customer service». I was already late for work so I just left.
I have never been so frustrated with a shopping experience. The employees were incompetent and nobody was willing to help me.
If you have this much foot traffic, hire more employees. And you need to train them better because they don’t seem to know what they’re doing.

The Safeway grocery store on Marvin Rd reminds me a lot of the Walmart Neighborhood markets they have around the country. This safeway is nice and clean and quaint. The reason it reminds me of the Walmart Neighborhood markets is that there is everything you need in one place without all the extra stuff like clothes, toys, electronics, garden center and all that jazz. It is also somewhat easy to get in and get out when all you need is groceries.
There are a few very nice things about Safeway that I’d like to point out. First, they have a very nice wine section. There are a lot of local wines as well as a few you may have never heard of before and the prices are very reasonable.
Secondly, I love the bakery. They always have really good bagels that are self-​serve and you can grab as little or as many as you’d like. I can help but grab at least 2 or 3 cheddar bagels. They are super soft, politely sprinkled with cheese and this may sound silly to some, but they normally have a glob of cheese where the center of the bagel normally is almost as a secondary treat to the actual bagel itself. All of the fresh departments are pretty good and there is a pretty nice variety of items in those departments as well as store-​wide. There aren’t too many items so you get lost, but just enough selection where you can get what you need and get out.
I did notice that they offer a lot of name brands and not a huge selection of generic store-​brand items. There is a pretty good selection of organic items as well. Also, Safeway is one of those store where you have to have a special card to get the price that they mention as on sale. The sale prices are good on some items and not so good on others. And it is easy to sign up for the card. I really like the selection in the produce section. There are a lot of items that you don’t find most places. Again, the prices on some items makes you want to go somewhere else where you can get the same quality but for cheaper. There’s a nice floral section and there is a Bank of America branch & ATM on-​site.
Sorry for the 3 stars, but as many people have mentioned the prices aren’t that great, and I find the angled parking in the lot sometimes chaotic when they are busy, people are darting out from the exits, and there are cart pushers everywhere. There is one recently installed stop sign, but it seems everyone has the right of way which makes me want to pull my hair out sometimes. Much easier at Winco.

This store is clean, organized, great service, nice selection for fresh produce and reasonable prices for other stuff. But honestly, we go there for their Deli. My children can’t get enough of their roasted chicken and fried chicken.

Visited Dad in Seattle, road trip, heading back home, phone call, stop for garlic bread, see Lacey Safeway, looks familiar, go in, look around… NICE! This is one large, very clean, and well organized store.
They would have gotten five stars if they weren’t overpriced just like EVERY OTHER SAFEWAY I’ve ever been to!

This Safeway has been here forever…
Its always busy and people probably go here as a weekly routine for groceries.
Glad they put in a gas station. which is good to save a few cents.

This Safeway is always bustling with people and it’s pretty clean. The staff is really friendly up front, I love that.