Smile Select Dental

I am terrified of the dentist. Such so that I would prefer to give birth. And at my age that would be a miracle. I am no longer afraid of the dentist. Dr. D IS THE BEST. He is kind, gentle and listens. He also explains along the way what he is doing. The entire office is amazing. Thank you Dr. D AND staff

Love this office, was referred through another patient and I was kinda of hesitate to come in because Im scared of the dentist. But the staff was so welcoming as soon as I walked thru the door I was greeted then I was offered water. the back office staff mary and Lourdes were amazing and easy to get along with, as well as Dr. DIZON. and the finance person which is Jenny was also great…

My daughter cracked her tooth late Friday evening and Saturday morning I was scrambling for a 24 hour dentist to get her some relief. I looked online and found a Dentist close to me that took my medical/​dental credit card. I knew it would be expensive because I don’t have dental insurance so I was expecting to have to pay for a crown. The staff was very friendly but I started to get suspicious when my daughter texted me from the examining room to tell me they were literally taking 50 x-​rays of her entire mouth. Then the Dr. calls me in to tell me that the tooth cannot be saved as it had a cavity and she had an infection. He goes on to present me with a laundry list of everything that is wrong with her mouth which includes needing 4 quadrants of deep cleaning with irrigation, 6 cavities, the tooth extraction and a bone graft to support a future dental implant. The total bill, a whopping $ 2,500.00! Also, because it took them so long to examine her, take all of the x-​rays and put together the itemized estimate they couldn’t do anything about the tooth we came in for. We had to schedule her for the tooth extraction 3 days later. I spent $ 225.00 to have just the tooth extracted and held off on the bone graft. Then I went back to a Dentist I previously had when I had insurance and had him see my daughter for a second opinion of the estimated work. You guessed it, all she needed was a general teeth cleaning! I’m self employed (hence the no dental insurance) so I understand trying to make money but the practices at this dental office are completely unethical. I should have Unilocaled them before taking my daughter there because one of the reviews says «before you give them any money, get a second opinion» and now I know why.

Found this dentist on 1800 dentist. I feel their service is ok. Seems like they would rather take my money than give preventative care. I’ve been here twice and just now getting my cleaning. I was scheduled to get my replacement crown in 8 days ago and I’m still waiting for it the person that makes them was away at a conference which is ok except they wanted to give it to me a while back and I couldn’t make it because I was on vacation but somehow it’s still not finished. They call all the time to try to reschedule my appointments which is annoying. It’s like they need me to work aeven though they are trying to get me in earlier I’d rather just keep the appointment I’ve made. Also I’m the first patient this morning and I’m waiting?!! No hygienist.

I have never been to a dentist before (I am 27) and I would say I have always had issues with my teeth! These guys are so nice and really ready to work with you! Everyone knows my name and definitely uses that knowledge to make me feel welcomed when I come! I feel valued as a customer! There location is convenient and really clean inside too!

I found Smile Select through 1−800-DENTIST 3 or 4 years ago because my filling came out. I called and told them I was deathly afraid of numb shots and wanted someone really good. They referred me to the location in Diamond Bar where I met Dr. D. He was really good! The numb shots didn’t hurt at all compared to my traumatizing childhood memory. I had a number of visits because I think I had like 17 cavities. :(
It’s been a few years since I’ve gone back because I didn’t have insurance and now that I do, the dentist was the first trip I made. I knew Dr. D moved to La Verne and decided to follow him here because I had a horrible experience with another doctor at the Diamond Bar location. Dr. D still has the skills of making the numb shots pain-​free! It really is like an art. He also babies you, which I love because I’m a huge baby when it comes to the dentist. He lets you know exactly what he’s doing and if you’ll feel any pressure or a bit a pain (i.e. when they spray water or air on your tooth or when giving numb shots he’ll say «You might feel a little pinch but it shouldn’t be too bad» and it never is). I love it because there are no surprises!
Also the assistants are really great too. I don’t like swallowing my saliva because I don’t want to swallow tooth shavings and what not so I constantly need the suction thingy and they’re really good at watching out for that. I’ve had Ashlee and Kiera and they are both great!
The front staff is always super nice and everyone makes you feel comfortable. I don’t have any angst or dread going to the dentist anymore, but I do dread getting my wisdom teeth pulled out!
P. S. Dr. D did admit that numb shots on the uppers hurt much less than the lowers and the shot that hurts the most is on the roof of the mouth so if you’re getting one of those, watch out! haha hopefully it won’t be too bad…

I’ve been coming to Smile Select for a few years now. I did my Invisalign through them as well as all my teeth cleaning, dental work, etc.
The staff at this location is very friendly and help. Dr. D is awesome. He makes the experience very simple especially for people who do not like going to the dentist. Trust me… I hate going… all the tools and yuck. But he makes you feel comfortable and relaxed.
I used to go to their other location in Diamond Bar for 3 years or so and actually moved to the La Verne location because the quality of service went down the tube after some staffing changes were made. The customer service aspect fell flat and the quality was terrible. I found myself annoyed and displeased after my appointments because the dentist had no personal skills. So, instead of leaving Smile Select, I opted to transfer locations. I’m glad I did!

This place is actually not bad. The front staff are so nice and I never had to wait long. I saw dr. D who was always very nice and professional. His assistant is also really nice and they always made me feel really comfortable. The only reason I left was because of changes with my insurance policy.

Do yourself a favor – before you give them any money, get a second opinion.