Walmart Supercenter

Got my oil changed here after being female shamed at Jiffy Lube down the street. Great price, didn’t try to up sell me at every step and in and out in 20 mins or less. Super helpful automotive staff. Thank you!

As Walmart’s cut hours everywhere, this one remains open ²⁴⁄₇. Lots of parking but be advised, this store is NOT traveler friendly. Prices are OK and store is well stocked and clean, including restrooms. Next time I pass through, I’ll stop at the other Walmart on I-​10. Won’t come here again. The City of La Quinta is not traveler friendly either. Not fun.

The service was terrible, I had too use the restroom and this woman who about to clean the restroom wouldn’t let me use the only restroom in the facility.

This review is for the auto center specifically.
Came in with a dead battery. Should have been an easy replacement, out in a few minutes. It wasn’t busy. There was one other car there.
The mechanic tore a hose when working on it. Then refused to fix it. Wouldn’t replace it. Wouldn’t even tape it. Said they couldn’t do that. So I had to tape it myself. No offer of a discount or money for a new part they damaged.
I would give them zero stars if it was at all possible. Do not risk your vehicle here. There’s an autozone five miles away. I should have driven there instead.

I went to the optometry today to get glasses and contacts. I knew what contacts i wanted but i am picky with glasses because i dont like how they look on me. The optometrist that helped me was Amanda. She listened to what i had to say, was honest with me about how the glasses looked which really helped and we found the perfect pair within minutes. She was very helpful, super nice and an overall great person. I appreciate her help so much and now am looking forward to my super cute new glasses. Yay! thank you again Amanda.

Hello Unilocalers. I’m at it again, and not by choice. First: there was a Bald, Red mustache manager at the Front registers who ignored the Fact that my teen cannot walk through the store due to her Pulled knee cap and we ended up waiting for 15 minutes before getting help, that was thanks to a manager named Sally. Then, another assistant manager named Kenji was aloof and not paying close attention as he was stating that he was looking up the item that I had came into the store for. Which was after I had viewed and took a photo of the item that I showed him. Then, they had a female crew member that stated that: They do not care about having unsatisfied customer’s and having the customers not coming back into their stores. Along with, sass.
I am glad that I do not have the necessity of Relying on this store or Walmart in general. Crappy customer service, sloppy interpersonal skills towards customer’s and an awful way to get new employees to join them.
Oh! And by the way? The item was a Laptop Rolling Case. Which I was able to purchase one a few minutes after leaving this store for less than $ 20, from a very stable and popular store.

Horrible customer service
Very unfriendly workers
Retarded store managers
Will never shop here again
Shame shame shame.

I was waiting for help to take a closer look at the jewelry and I waited for 10 minutes and keep pressing the «call for assistance» button but after after waiting for 5 minutes and pressing the button again and waiting another 5 minutes and then pressed the button again and still no help! Employees just would walk by and not even offer help. I asked a employee to call someone to help me and on the radio you could hear employees joking around. Finally after almost 40 minutes I got some help but the lady helped another customer. When she finally help me she was not nice at all. She give me this «go f*** yourself «look. I never been so mad in a shopping experience. Every time I come here all the employees look all mad and don’t even try to help.

This applies to their automotive department. Poor, slow and incompetent communication with their customer service. I waited 50 minutes for an oil change which never happened because I left. It was not a busy Friday afternoon and no one knows how to quote a wait time. Mountain View thanks you for your crappy service and gaining my business.

My review of this Walmart first off: I came to this Walmart to get a oil change in the morning on 11÷5÷15 & get a new battery put in. When I came here in the auto side with my car there was nobody to be seen to come out and help you. I had to walk inside and ask for help when I saw a bunch of people just standing around talking doing nothing. Finally some lady came by and asked if we needed help. I said yes we been waiting here for awhile. So we got all the stuff done that we needed and came to pick up my car. First off I got in my car and my breaks wernt working, my check engine light came on, and my car was shaking. I immediately drove it back up to the guys that changed it and told them hey my car is running like crap and it never did that before (My car never had Problems). So they all looked at us like wow there mad they found out we messed up there car. So most of the Mexican guys took off in the back and hid. Being so upset I told them I wanted to talk to a store manager, so this guy gets this rude lady named Tanya and she wasn’t even the store manager and she told us there was nothing they could do but file a claim and laughed. Meanwhile we have no car that works and there telling us basically to get lost. So they asked this other guy to look at it and they did nothing but pop the hood and left it & this guy said it wasn’t me that worked on your car, Being that I was so upset I told them I’m going to call corporate to tell them what these people did to us and how we were treated. We basically came in there with our car in great shape and left with it not working. They didn’t care to apologize to us or get us a supervisor of the store. So now we have to wait for this claim to go through while I have no car that works, can’t get to work and all the stress this dumb store put on me. Do Not get your car done at This Walmart or have them put in anything. They are totally clueless and all these employees that treated us badly should be fired for what they did to us. I never been to such a horrible Walmart and have this happen. I lost all my respect for Walmart doing any business with them again. Not to mention they never have any mechanics on hand for stuff like this to happen so your basically screwed and the employees don’t care if they mess up your car they will park it like that and say they didn’t do anything and go hide out in the back. I’m very upset and I deserve A call back for this and something to be done. This is terrible. Never have I had this happen to me before and had such rude people who didn’t care to help, we felt helpless with no car. I guess they don’t understand until it happens to them. Such terrible customer service & a bunch of teens touching your car and are clueless to what they did. I appreciate a call back Walmart & I want my car fixed.

Nothing special. If you know what you’re looking for, then it’s just go in and go out. Never had an issue with the staff, they’re ok.
Looking forward to christmas shopping, last black Friday, due to the opening of the new Super Walmart, it was calm, almost seamed normal.
Your experience may vary.

This store is literally the worst. Yes, the prices are low. However, the customer service is very poor. I am here now (arrived at around 7:45am), and I have asked 4 workers where I can find trash bags and dish soap. None of them really knew where these things are located, and they all waved to a distant corner and said «I think they are over there.» After walking and walking, I finally ask for someone to call for help. The woman called and said, «someone will be here.» She then left and no one came. I finally got a manager and she guided me to these items. If you just want cheap items, come here. If you want any type of assistance or help, do not come here. Simple. The only reason I have 2 stars is because a manager finally came to help me.

This is my go-​to Walmart and they always have what I need. They’re locating towards the back and have a huuuuuuge parking lot that is constantly patrolled by security. Just like the other walmarts, it has shopping carts everywhere!
This Walmart boasts a garden center, pharmacy, bakery, grocery food, Beer and Spirits, and McDonalds. Basically whatever you need they got and they always have a holidays section! This place always has a lot of people shopping ²⁴⁄₇ and long lines just to checkout. Items are most likely in the wrong place as well. The prices are average to below. Employees here are rarely helpful.
They also have an optometrist and a RedBox. Mini arcade for your children and bathrooms are located at the entrance.
Overall 3 stars because of the scattered products and long checkout lines. They do sell ice here too!

I swear I will NEVER go back there and yet occasionally I need something only Walmart has. I would drive to Palm Desert usually — but sometimes I don’t have the luxury of time. Some of the LQ Walmart offenses: trash and dirty diapers strewn through the parking lot; asked a worker where the bathroom was — but she DIDNT SPEAK ENGLISH. WTF???; no prices on items you want to buy; kids screaming through the store (even late at night); long lines at check out; disorganized merchandising; no one to help, etc, etc. I could go on — but you get the point. Avoid the loud chaotic disorganized stress filled experience of LQ Walmart!!! You will thank me!

OK… I tell myself I’m never going to shop here again, but I keep falling victim to the low prices or I’m a sucker for frustration?
I stopped by tonight about 6:00pm on my way home from the office to grab dog food and a couple batteries. I needed those unusual sized batteries for ceiling fan remotes and a couple of watches. I asked the pharmacy for batteries, they pointed me to the hearing aid batteries. I then went to the jewelry counter and searched through another battery display which was practically empty. I was at the counter for several minutes and still no sign of help. I finally found a woman in the scarf and hats aisle near by, very sweet but she spoke very little English and I speak about as much Spanish. She obviously understood me and she pointed me back to the same counter where I had been.
Frustrated, I finally tried to find more help. I came across a group of about five employees with blue vests who must have been management and asked for assistance. One of the five a gentleman walked back to the jewelry department with me but instead of helping me «the paying customer» he chose to pick up the phone. Amazing… He preceded to ignore me and have a five minute conversation. It was hard to miss that the person on the other end of the phone was an employee regarding of all things changing a shift. He then put them on hold and called a manager and told the manager the entire conversation he just had and to call the employee back. Then he switched back to the employee on the other line and relayed the same info… REALLY… Outstanding customer service… not…
When he finally had time for me. I gave him the dead batteries that I had brought with me to ensure I got the correct replacements. He measured them, looked up sizes, checked on his computer and even checked the watch repair battery counter as well. He had a couple loose ones but the package was missing a battery. He said he could order some and they would arrive sometime next week. Ugh! At least he checked but what a waste of time and I still needed dog food. On my way to the pet section I passed the camera area. I figured I’m already here so I may as well look. Low and behold I found all the batteries I needed in the camera section.
Yeah! But you think if they looked them up in the computer it would have told him they had more in the camera department? Just saying!
The best thing about this trip was actually finding everything I needed and then a few extra items I didn’t And for once the check out line was not long. It was OK, but not my first choice in shopping venues.

I’m currently in my 26^th minute waiting in line to check out. too bad they don’t have a bar while you wait in line.
Not to mention this may be the sketchiest parking lot and entrance of any store I have ever been to.

This walmart sucks balls they dont treat ebt well at all they dont even honor penutbutter

If you have the time, drive to another wal-​mart in the area. This place is always filthy, the shelves are never filled and when they are the items are kinda all over the place and not very orderly. The produce section makes me cringe… I always see flies and gnats circling around the fruit. The store feels like it’s dimly lit, poorly laid out, and there is never an employee in sight. When doing checkout, there always seems to be a huge line with cashiers working as slow as possible. Walking out of the store at night leaves me feeling very unsafe. If I can, I’ll purposely add another 20 minutes onto my drive to avoid this place.
Yikes.

A massive store that always seems short of staff. Need help finding an item? There’s a good chance that you’ll be able to find it on your own before you’ll be able to find an employee. Best bet is to have a friend wait in one of the long and winding lines while you shop. Plan to spend 10 – 20 minutes more here than the usual Walmart, especially on weekends and following paydays.
Cashiers are mostly friendly, and it is admittedly difficult to keep smiling with few breaks and a rush of customers all day. Help them out by having a working credit card, exact change, and all the items you want /​right items before they ring you up.
ATM is always broken, so not different than any other Walmart. Money Center line has been surprisingly short.
May return when in the area.

The greeters are very nice and they do their job well. Even though it may seem like their job is just standing there saying hello… They are very important. They greet you with a smile and whether you realize it or not, they set the tone of your shopping experience. They’re the reason I gave this place any stars
There isn’t really much about this store that stands out.
If I’m in this area, I’ll come here for toiletries and laundry cleaning needs. Prices are fair for those things. I get my food elsewhere.
All in all, this place is neither great nor bad. It’s Meh… so that’s what I rated it.