Chase Bank

Doesn’t deserve even one star. There are no more tellers. An unfriendly, condescending lady walks up and starts discussing your transaction in front of EVERYBODY IN THE LINE. What’s up with that? Stay away from this branch, they care NOTHING about your privacy. Perfect place for your garden variety IDENTITY THIEF to hang out. Stay away from this place!

I just got back to work from this location. Everyone here is always so nice and pleasant! But, today I think I came across an Angel! Her Name is Hannah. She came back from break just SMILIN! I swear she smiled a sincere smile all the way back to her place at the counter. She was genuinely happy to help. Monica was awesome too!
Girls like Hannah in the Customer SVC. Arena are few and far between. We need to «Clone» her! :)
Keep up the Awesome Job, Hannah! YOU ROCK!

I usually go to the one in Lincoln and Valley View. But then again, since I am everywhere, and I was in the area– like 1 minute away, I came here for the first time.
I needed cash, one dollar bills– actually. The parking is not too plenty, just enough. I got in, and I was like, where’s the typical chase atmosphere, you know– the crowdiness, nosiness, business. Those ain’t here, which I loved it. Moreover, there were only 2 staffs I saw, a guy sitting in the office, and a gal standing in the main floor.
I was like, where are the people (meaning the staffs). And I told the gal, I needed to withdraw some dollar bills. Of course I couldn’t’ withdraw dollar bills from their typical atm machine so I needed a staff to help me with it. Then this gal pulled me into one of their high technology atm-​ish, apple-​ish screen and show me how to withdraw cash with the type of bills I want, and walla, it was so quick.
Going forward, this bank would be my bank, I can break in anytime, and do my do-​it-​yourself thing.

This is one of 3 Chase banks located on Valley View between La Palma Ave and Ball Ave. This one is located on La Palma/​Valley View is is the newest of the 3 locations.
The building is clean, the parking lot is a little award and the Drive up ATM is not one of the best designed. At first glance it looks like there is no Drive up when you enter on Valley View, but then you see it, which makes it very hard to pull into it without backing up. Even if entering off La Palma it is still difficult to access if you have a large car.
Chase is Chase and I have never had a problem with any of the services, just a little disappointed in the drive up layout for when I dont want to get out, since the location on valley View and Lincoln has no drive up.