Immediate Medical Center

Not even worth the one star. Receptionist there with white hair, twig looking, and young is extremely rude and unprofessional. She constantly rolled her eyes at me and gave me attitude. I was close to asking her what her issue was with me. Also the doctor asian lady was extremely pushy. After paying there fees she still required me to go see my regular doctor for a second opinion. Umm thats why im paying you! Nurse took my pressure wrong or used old tools on me. My results were off the chart which almost prevented me on being hired. Wow please go else wear and prevent this hassle and unprofessional place.

For being a Medical Center, and call Immediate, for 2 to 3 hours, because of low staff, over crowed Clinic always, for what ever reason you are here your Waite time is always 2 to 3 hours, unless you are on company time. This place takes forever because of low staff, that can’t keep up with all of its patients.

Complete abuse of patient rights and confidentiality.
Refused to let family member into exam room and failed to provide a copy of their policies explaining why such a policy exists.
They also shared confidential patient information with an unprivileged third party.
The office is run down, outdated. The staff left trashy gossip on the waiting room television and seemed a bit unfamiliar with professional courtesies.
All of these concerns leads any patient to question the diagnosis and care of actual medical services provided.

I went in at 8pm and came out at 12am. They took way too long. This is the reason why people chose to go to the ER for minor health issues instead.

I’ve been here once before years ago and I don’t recall it being this bad! I got here and I wasn’t greeted or asked why I was here. After telling them they couldn’t find paper work and 30 mins later I had to ask what was going on, to which then they still didn’t know and asked me to forward them the email of my appointment. An hour after that I finally filled out two pointless papers and still waited another 30 – 45 mins until I was seen! All I had to do was pee in a cup how hard is that to set someone up for!!!

I have been here several times and have always been treated very well. I went there with a cut from a saw once and my insurance told them it would not cover me there and I neede to go to the ER.
They cleaned and wrapped it anyway and didn’t charge me.

I got to play mommy and take a visibly fading 16-​year-​old to see a doctor. I’ve been to a few urgent care facilities, and this was one of the nicer ones: sunny waiting room with newish furniture and PBS on. The size of the room and number of chairs in the waiting room, though, indicated that it can sometimes get extremely busy. From the sign-​in sheet, it looks like it’s an industrial care center, and most patients are sent there by work.
I had a bleary and flushed teenager shaking with chills and when I went up to the counter (I was signing as his guardian), the women behind the counter kept chatting. Um, hello? This is a medical center, I’m not here to hang out, I’m here for help. There wasn’t glass between us or anything, and the woman I was supposed to speak to had just SEEN another woman point me to that section of the counter. I was polite and waited, but thinking about it now, I should’ve started drumming on the counter or something. My kiddo was so sick he couldn’t fill out all his own paperwork, just sit and shake. I didn’t want him waiting any longer than necessary.
I walked back to the examining rooms with my kid and the place looked clean and the nurse taking his height and weight (for possible tonsillitis?) was nice enough. My kid came out fairly quickly to tell me he had strep throat and was receiving a prescription. For the amount of time it took to get the prescription, I thought it was actually being FILLED, but no, just a slip of paper. The doctor, however, was good about giving me and the kid detailed instructions on not just taking the meds, but what they would do and how kiddo should feel and precautions to take.
$ 75 to have the kid checked and we waited 20 – 30 minutes. A bargain compared to the ER. Just irritating when you want somebody to take care of your pretend child NOW and the center wasn’t busy in any way. So far as I can tell, this is how urgent care goes, which I guess makes me glad I’ve never had to go for more than work-​mandated TB/​drug tests or physicals.