Quality Car Connection

DO NOT BUY FROM HERE. SUED THEM AND GOT MY MONEY BACK. DON’T GET TAKEN ADVANTAGE OF BECAUSE OF YOU’RE CREDIT (worth reading). First i sued them under the lemon law. NOW I bought a mercury mountaineer in Jan of 2015 and by April 2015 it was a total loss here are the list of problems that my car had to have fixed or needed fixed but didn’t. …
TIMING CHAIN 2. BAD RADIATOR LEAK,
BATTERY 4. ELECTRICAL SYSTEM WENT HAYWIRE, 5. SPARK PLUGS AND WIRES (that had to be done twice), 6. TIMING CHAIN TENSIONER, 7. BELT TENSIONER, 8. FAN CLUTCH, 9. INTAKE MANIFOLD, 10. THERMISTAT HOUSING, 11. COOLANT RESERVOIR, 12. BACK WINDOW THAT SHATTERED ON MY 1 YEAR OLD AND MYSELF WHEN I OPENED THE SHAFT, 13. HUB ASSEMBLY TWICE (because there mechanic put on faulty part).and there was a few other little things. Most of this stuff i paid for, the timing chain, radiator and electrical and window is what was broke when the car was repossessed. When i went to quality car the first time to have something done the owner mike said that if i don’t sign a paper releasing them of all liability of work after that day the next time i ask for help they would say F*** YOU and that is a quote. Then they make you purchase there warranty (that doesn’t cover much) and make you go to there mechanic for there warranty that is in the same building and is clearly working with them. You can’t trust them because they couldn’t even put spark plugs in right my engine was bouncing all over I had to tell them something wasn’t right. They also gave me a faulty hub armassembly and they claimed my thermistate housing was new when i bought the car but that needed replacement a month later. So extreem auto which is the Mechanic they make you go to gives you old or cheap parts. THEN Naomi and the other girl that works there I think Vanessa they know all the right lies to say to you to make you feel good about you’re purchase. I Ended up suing them and just got my settlement of all I spent back don’t let this happen to you

I came in to check out some of the cars they had because a buddy of mine had referred me here. I didn’t find what I was looking for but Brando was really great! he tried hard to show me something similar to what I was looking for and gave me some tips and advice for the next dealer I go to. He even offered to give me a full car fax report for any other car I was interested even if it wasn’t on his lot. A for effort man!

They are always willing to help you out.

The dealership reimbursed me for all my cost on the car.

Called twice about a particular car, and never even got a call back.
This is what you 5-​star guys call «great customer service?» I did notice that many of the 4−5-star ratings had to take their cars right back in for repairs. Hmmmmm

They are horrible with customer service. The phone rings and instead of saying, «Excuse me i Have To Take This Call» Noemi was walking and talking on the phone when she was in the middle of SUPPOSED to be helping my mother and I.

My husband and I recently purchased a vehicle from QCC. Stephanie made it easy for us to get approved with a low payment. We did have a small issue with the vehicle but I notified them right away and they took care of everything. I couldn’t be more pleased with the customer service and the way everything has been handled. Thank you for everything QCC!!!

Well Mike looked at my warranty and it did not cover a new transmission or engine and Naomi already told me that when I called. I had to trade it in at another dealership and take a loss I tried to talk to you and you avoided me by telling Naomi to tell me you was either busy or not in .And now you want to write saying you want to work it out after I have traded in the piece of junk you sold me? Give me a break. You took advantage of me cause you seen I was a single mom with no credit and didn’t know anything about bad cars. Now I am in debt because of you .FYI you should be SHUT DOWN.

Quality car connection is a «Gem» in La Mesa. I had been searching online a few places but what caught my attention was all the great reviews not to mention the majority of cars have CARFAX which gives you an extra security what you’re getting. I had the privilege of working a «Deal» with Noemi and Stephanie who really care and are very patient. I know everybodys situation is different, but here at QCC they show you and structure different ways to put you in a package and make sure you’re clear what you’re getting. The wonderful sales team worked with me on a few different vehicles and offered me the choice of what I wanted. And as a consumer I felt very good and confident in my decision with no pressure and no hassle. I strongly suggest You make this your first stop when shopping for a vehicle. The cars are priced very fair and many to choose from! Thank you again Noemi and Stephanie for going far above and beyond my expectations, its easy to see why their are so many awards and recognitions on your walls!

We have been trying to find a car that we could afford. The last time we tried Craigslist and ended up getting screwed on a crappy vehicle, so we decided to try a dealership this time. Other places we visited left us feeling like no matter where we go, we will be dealing with shady people who want to squeeze money we do not have out of us. We were greeted in the lot after checking out a few cars by a very friendly young woman. The people (Stephanie and Julio) who helped us were very friendly and did something none of the other dealerships did with us… they asked us questions! What kind of car, what kind of payments we wanted to make, etc. They were beyond friendly and made the whole experience less daunting. Their wonderful service is what kept this score higher, because what happened after was pretty frustrating. So the night we took the car home, it already had a problem with the transmission. If we had the car longer and put more miles on it, I can understand having to «foot the bill». After a bit of arguing, the manager and owner agreed to fix the problem at no expense to us. Minus that setback, I was completely satisfied with our service, thank you to the two amazing people who helped us. I love my car and have had no problems with it since.

The best car buying experience I have ever had! We walked through the lot and we didn’t get bothered by salesmen or saleswomen. We asked to look at the car and they gave us the keys with no hassle and let my husband and I take it for a spin. Julio was our sales representative and he is an honest person. He went out of his way to get us a great deal. I recommend this dealer to anyone looking to buy a great car for a reasonable price. We are leaving feeling happy and truly blessed!

I don’t know what these reviews are talking about? I came in here today and the salesman was super nice, no pressure or hassle. I test drove three different cars because I couldn’t decide what kind of car I wanted but he was very helpful, was very patient for the picky girl I am. All three cars drove smoothly and he was able to provide me with history on each of them. In the end I ended up buying a really nice 2008 ford fusion. He even hooked it up with free oil changes! I definitely recommend this place if your are looking for good cars with good prices. Just do your research and you should have no problem with buying used cars

I bought a car 5daysi i broke down at a gas station with my 4year grandson at 730pm i call the dealer they say mikes out of town cant help me so i had car towed to shop they told me they will call me first thing in morning never called me i called them after 1pm asking about my car and the owner mike gets the phone very angry telling me not to be calling i told him i broke down last nite he told me things happen no sorry nothing
mad I’m telling him about the other car i used for a trade in that i bought from him and just put $ 600i dollars in that car a week earlier of course i should be mad not him im stuck for 3years good luck people read the reviews before you buy from mean mike,

My boyfriend and I bought a car from here about 1 ½ yrs ago. They sell you some mechanic/​warrantee program that they say is not an option if financed. So about 3 months after buying the car, the transmission goes out. We call that service that we are paying for but they don’t honor it. Why you ask — bc they sold us a car with a transmission that was jerry-​rigged together. We called the owner and he had his shady mechanic fix the car with a used part at our expense and then threatened us and made us sign a waiver against suing him. On top of that, when we got the car back, sunglasses and change were stolen out of the vehicle. The car didn’t run well and broke down again. We didn’t bother contacting the owner the second time. I will never return here and will be very surprised if they remain in business for very much longer. Someone is bound to sue them… Looking back, I wish I had done a few things differently so that we could have sued. Live and learn I guess…

I have been searching for a new/​old car for a while now and have been frustrated overall with the process. I came here though and had the joy of actually meeting Mike, one of the owners/​managers. He was BEYOND friendly, very easy to talk with, and very eager to help this gal out (and not in the salesmen type way). I ended up not getting car here, only because my credit isn’t good and my interest rate was going to be pretty high (ending up with a Craigslist cheapy until I improve my score). Overall though, I would say to give this place a go. They are very nice.

I went here on January 2^nd 2013, and talked to the owner of the place. No pressure at all, the car I wanted was really nice, but many things alarmed me about the car, I saw it start and blow out quite a bit of smoke, and also when I test drove it, 2^nd gear jumped… not interested, made a U-​Turn, and immediately brought it back to the lot. But still, just the customer service there and no hassle atmosphere may bring me back to check out their inventory in the future. I have no complaints whatsoever. Did not find what I was satisfied with, but you won’t be insulted. Kind of felt bad leaving, but a car is a major expense. And my wallet is more important than my feelings in the long run.

I bought my 2002 Honda civic from here a month ago, best decision ever! Haven’t had one problem with the car! Runs like a champ! The service here is awesome, when you have chosen the car you wanted they help you get out there on the road with your new car in no time! A+ for them!

I bought my 1994 Toyota Camry wagon from these guys just over two yeas ago and the car is still running great. I bought it in great condition and it has proven to be totally reliable and an incredible deal. Furthermore, I had a really wonderful buying experience — my first with a dealer of any sort (as opposed to buying from a friend or on Craigslist) — I felt that they were very honest and straight-​forward about everything. I would definitely recommend this place to anyone!

I purchased a Ford Expedition from Jeff at Quality Cars. I have been shopping for a vehicle for the past month. Jeff went above and beyond to satisfy me as a customer and make a deal that I was happy with. So far we love our vehicle which also came with a 3 year and/​or additional 85,000 mile warranty. They are a small used car lot but very friendly and will take care of you.

The best guys to buy a car from! I recommend Jeff, he is easy to talk to, and isn’t a «salesMan». I searched for a car for 3 weeks and ended up at the first place I went to– Quality car Connection. I bought a 4runner and even though the milage was alittle high, it is in perfect shape, inside and out! One mechanic wanted to buy it from me for alot more than I got it for. But no-​way, its mine!