Kahoots Pet Store

Rodney– Rodney’s compassion, efficient service did not feel rushed! He helped me buy, Atticus, my Sheltie from life’s storms, fav chicken ‘coins’. Rodney also taught me how best to keep my little guy from loosing potassium with several Kahoots selections. Despite the enormous variety of choices for our furry family members, Kahoots is displayed clearly enough for novices to, ‘get it’. Unilocalers, shop here; great value & convenience; maybe you’ll be lucky to have Rodney’s help… xxxxxxx

Let me start off by saying I have 6 dogs. 1 is handicapped. Demand for pet products is high in our house. So when we’re looking for quality it can cost us loads of money. We’ve been to many pet stores, even the big corporations. I’ve been here 2 times already and each time I go but just gets better. I’ve found great deals for amazing products. The customer service is beyond wonderful. I feel like I’ve known them all my lives. My dogs are happy and so are we.

I’ve been coming to this store for a few months now.
The staff is always super friendly and helpful which is huge. Some of them even remember me and ask about my pets! They are knowledgeable in more than just dogs and cats which is especially helpful when you bring in a new family member like birds, fish or reptiles. You should do research of course but it nice to have that extra advice.
I’ve found everything that I need for my aquariums here, it’s a little pricey but I’ve come to expect that from pet stores. I’ve also bought most of my fish here as well. There’s fish selection is not quite as abundant as Petco, but the prices are great and they have a return policy if one of their fish dies as long as you have safe water conditions.
The parking lot is horrible though. The Trader Joe’s shoppers are savage.

I have been a fan of Kahoot”s in Ramona for several years. We no longer live here but now that we are back visiting we stopped in the store at Grossmont. Yoko helped us look for a few items that we needed for our small dog. She was very knowledgeable about the store and was great to work with in finding a collar that fit. I can’t remember having an employee taking the time to answer all our questions about dog food and nutrition. Yoko helped us decide on which food was the best choice for our dog. Great store!

I normally like coming in here for the friendly service and knowledgeable staff however tonight they really ticked me off. I buy the 30lb bags of Wellness food for my pups. Tonight when I put it on the counter I noticed the bag was really dusty looking so I checked the date. It expires tomorrow. As you know dog food usually has a year out expiration. The cocky older chick at the counter tried to tell me it would still be good for at least 6 more months. Also that they don’t sell much of that anymore so they didn’t have any fresh bags I’m the back. That’s all and good but I’m not paying $ 60 for expired food. Then when I left I watched them from outside put it back on the shelf. Really? You just lost me as a customer.

I love the Kahoots brand wet cat food! It’s the only canned food I will buy my cat. He loves it and the price is really good! They also carry my
favorite dry food brand Taste of the Wild. The store is so organized and it’s easy to find the things you are looking for. The staff here is always helpful and I enjoy coming and looking at all the cool stuff they have.

Kahoots sells Beta Siamese fighting fish in containers that do not allow the fish to move about nor to engage in any of their critical species specific behaviors. If Kahoots put a dog or cat in a comparable space they would be guilty of animal cruelty. I guess Kahoots believes that fish deserve no moral consideration.
I wrote to Kahoots Corporate office and they acknowledged in writing that the containers were not good welfare but their reasoning was that it was only temporary. I sent them the welfare requirements as established by the RSPCA for these fish. Kahoots was not meeting a single welfare requirement. I suggested several alternatives that provided the fish with good welfare and still allowed Kahoots to sell them. I guess Kahoots felt that they could get away with bad welfare as they continue putting the fish in containers where they can barely move.
Kahoots says that they have a passion for animals. I think that their passion is for making a fast buck at the animals expense. I am saddened that Kahoots refused to change their policy even after they acknowledged the conditions did not meet minimum welfare standards.
For those of us who believe in responsible ownership of animals, I would give a wide berth to Kahoots. Kahoots clearly cares not a whit for animal welfare if it inconveniences them earning a fast buck.

This pet store is nice. I’ve been here once before and the staff is friendly and welcoming.
Today I was looking for grain free food for my dogs and this store had a nice selection of dog foods.
They carry everything your pets will need. I was mostly concerned with the dog items such as healthy treats, toys, shampoos, health products, bedding and collars. If your pet is a cat there were plenty of the same items for cats. I also saw other pet supplies for birds, fish, and hamsters.
I noticed a small bird section and a tropical fish area. The staff was available to answer questions; I was greeted upon entering the store. It was a pleasant experience.
The prices are reasonable; the shelves were organized and well stocked.

Love this Kahoots! I love the staff. They’re always super helpful and friendly, and they tend to make my day a little better.
I get the same cat food every two weeks, and it’s always in stock.
I bought my cat’s scratch house here for $ 90. It’s really nice looking and sturdy. My cat doesn’t really use it though. :/​I’m pretty sure it’s her and not the product, though. (She’s pretty neurotic)
I still give 5 stars even though parking usually is a nightmare. (there’s so few parking spots for all the businesses that are in that shopping center!)

I came in the other day to look at the fancy rats. It gets harder and harder to find healthy, friendly little pet rats at pet shops. Rodney was the gentleman who helped me with the rats and supplies. He was very personable, professional, and informed– which is also becoming a bit rate at pet shops. I was super impressed with his service. Everyone working in the store was friendly and smiling. I will absolutely come again when I need more rat supplies! It was a wonderful shopping experience.

Beware the parking lot can be a nightmare (Trader Joes, David’s Bridal, and Men’s Warehouse) are in the same lot!
We come here every 3 months to buy our little guy his kibble food. The Kahoots brand is inexpensive and healthy for all dogs. The ingredients are almost identical to the organic foods that we have bought in the past for him (Merrik, which is a great brand). My dog is on a strict diet due to his easy weight gain and extensive long back.
The workers are always so helpful! We only purchase food from here because the toys, etc. are kind of expensive.

Stopped in to this pet store during an impromptu Trader Joe’s trip and am SO glad I did. The first thing that really stood out was the staff. Really friendly, nice greeting and were able to engage me immediately into talking about my pet. Mind you, I normally don’t like talking to people at all when I am browsing/​shopping so getting me to speak about my dog Petunia right out of the gate was no easy feat.
They have a nice selection of just about everything pet related without that big box pet store feel. Their dog toy variety was great — it appears they forego the cheap stuff to stock their shelves with stuff that will actually last more than 5 seconds. I ended up buying two toys for my pooch — one was an identical replacement for one of her favorites — a teddy bear that is on her last leg after roughly a year. I did peek around even though I was not going to buy anything other than toys (although the discounted Christmas head-​wear for dogs was tempting) and thought they did a great job for being a fraction of the size of a Petco or PetSmart in carrying what any loving pet owner could ever want.
I found their prices to be really good, the service exceptional and the merchandise exactly what I wanted! Nice job Kahoots — I get back to La Mesa a few times a year and will definitely come back here.

Kudos to Kahoots and a BIG THANK YOU to one of the employees, Brie, from what I was told is a «Key Holder» of the store. I had come into the store to purchase the Kahoots 15lb grain free salmon dry dog food with 4 cans of the Kahoots canned chicken dog food. When I had got up to the register I realized that when I changed out my purse, earlier, that I had left my credit cards and check book in my other purse. I had $ 23 cash on me… So, I had said that I would just get a small bag of the dry dog food instead. The clerk had said they were out of the small bags of salmon kibble. I was fine with that and said I would just grab the small boar kibble dog food. When I came back up to the register Brie was up there with the cashier. I thought she was just adjusting the exchange? To my surprise she had discounted ALL the items I originally was going to get to be $ 23! The cash I had on hand! I was completely surprised of this gesture and wasn’t expecting this at all! So, KUDOS to Kahoots, to their employees, especially Brie and a great store with GREAT products. I highly suggest this place! Their brand is exemplary, the store is clean and bright with a great selection and what can more can I say about the staff. This is one happy pet owner of a cat, dogs, hermit crabs and a fish. I can’t say thank you enough and I hope you accept my small gesture of gratitude when I dropped off a can of chocolate covered pretzels to this store.

I love this pet store. I am a first time dog owner and when we first got our rescue, she was itching all day and night. I came in to get some ointment for her, and the worker there said that itching is often caused by additives in the food, and gave us some of their food to try for free, no strings attached. Her itching went away within 3 days! Now we feed her exclusively Kahoots food and she’s a happy camper.
Also, she loves antlers, and they have them here for $ 5 – 10 less than at PetSmart.
Workers are a LITTLE sales-​y, but it’s 10x less than you get at a big chain store, and I notice they don’t recommend something that’s not a good fit for what you’re looking for.

The staff here are very, very friendly and helpful. Wonderful customer service. The store is well stocked, clean, and easy to get around. The prices are competitive.
Recently I purchased the Kahoots brand cat food. I asked the clerk who manufactured their store brand as I am wary of pet food recalls. She didn’t know. I emailed the company when I returned home. The company’s reply was:
Kristy, Unfortunately we do not give out our manufacturer’s information — that is proprietary information. Our dry kibble, depending on what flavor you are using, is either manufactured in California or Texas.
Have a great day,
Chris
I’m not thrilled with that policy regardless of their right to keep it under wraps. This knocks some stars off.

Standing in line to pick up a chew toy for my dog when a lady asked an employee where the dog bones were. Instead of just telling her they are on the next aisle, she tells the lady to wait while she clocks in. I don’t think I will be coming back when there is that poor of a service level

Jenna answered all of my questions and was as helpful as she could possibly be, which I greatly appreciated. This quality of customer service is not something you run into every day.

Great service, great products! I use both their dog and cat food for my animals and I noticed a huge difference in temperment, playfullness and health when switching to the kahoots brand.
Extra points to the girl that works there that understood the reference to the Hobit with my puppy’s name :)

Abundant selection of dog food, and dog treats. Very helpful staff. Pretty good selection of dog treats as well.
Picked up a bag of taste of the wild. The prices are pretty reasonable.

I don’t have a pet, but I love a good pet store so I went to check this out. They have live bunnies and ginnie pigs, but other then that it’s lizards and fish.
I gave 3 stars because I wish they had more animals and the parking lot is a nightmare!
It appeared to be pretty animal friendly and was packed with everything I imagine you need for a pet.