Gao Er-Kai, MD

This Doctor and their office staff are crap. My daughter has epilepsy and they dont give a hoot about her well being. She was denied disability based on his absence of knowledge of her case. Read other reviews about rudeness and that is an understatement.

Uh this went WAY south I am too livid to even discuss this unethical practice. STAY FAR AWAY. Trust me, just do it. I filed complaints with my insurance company that referred me there and the Medical Board. They just pissed off the wrong patient, one who takes pictures and videos.
They could have easily remedied the situation but it appears they thrive on bad ethics and confrontations instead of caring about their patients.

Dr Gao was assigned by the hospitalist at Grossmont Hospital. Dr Gao was arrogant, condescending and rude to my brother and family members. Once he found out I was nurse he rolled his eyes and frequently cut me off. There are many compassionate and competent physicians at Grossmont Hospital, it is a shame Dr Gao is allowed to practice there. I can just imagine how he treats the nursing staff.

RUDE, RUDE, RUDE, The WORST neurologist’s I have ever came across! And I’ve had to see a number of neurologist since the age of 8! Their office is so unorganized I don’t understand how they are able to find anything in there. The girls at the front desk are super rude unless you catch them on a good day when they seem friendly and even then they are eh tolerable. My first few visits were with Dr. Gao, I absolutely dreaded having to go see him every few months. Always cutting me off or talking over me with a really bad accent, ugh just a total jerk. I then started seen his nurse practitioner which is Dr. Cheng I think? Meh he was more attentive than the other jerk the first three times until my most recent appointment which will also be my last! Never going back to that office. All I did was ask when I will be able to drive because I can’t keep having to ask for rides all the way to grossmont from Chula Vista because he won’t sign the dmv papers that will allow me to receive my license. Holy shit! I should’ve never asked! He got so upset I had to repeatedly ask him to calm down… anyway I told him he was being extremely rude and in return he told me «well then you’re screwed (yes those were his exact words) because you can’t get a ride to the appointments» I STILL can’t believe he talked to me that way. I stormed out of the room in tears from anger. Worst experience ever. I would suggest to keep looking because they don’t give a f$@k about their patients.

Dr. Gao has been treating my 81 yr old Dad for 2 years now. Dad has Alzheimers, Parkinsons, and back problems. Dr. Gao has been wonderful… he can be a bit gruff, but is also a very knowledgeable caring physician. Dad had back surgery 2 months ago, and Dr. Gao visited him in the hospital EVERY day… and Dad was there for 6 wks! If you want the truth of the situation, and excellent medical care, I highly recommend Dr. Gao! Also, he is highly respected by the other doctors and nurses who work with him at Grossmont hospital.

I actually see the other doctor in this office, Dr. Yu Cheng (he goes by Dennis), I’ve never had any interactions with Dr. Gao. I agree wholeheartedly with Abbie R’s opinion of the front office staff — and everyone’s comments about the wait time. I first met Dr. Cheng when I was in Grossmont Hospital for unexplainable health problems in 2007 — I’ve since been confirmed to have MS. I’d give Dr. Cheng a 4-​star rating — his not spectacular, but he cares and remembers who I am and seems attentive. But these guys really need to spring for a completely new office (hint, there’s a really nice new building next door!) with more waiting room and less cramped quarters, and more mature front office staff. The place is old and dingy, and you’d think with what it costs to see a neurologist, they could spring for better.

I made a complaint to my ins. co about waiting over an hour every time i went to his office. My reward for this was a diagnosis that says its in my head. ok I had a stroke. My left side is paralyzed. this is not in my head. Because of his crap disability denied me. My last visit he said I dont know whats wrong dont come back. Complete Ass with no bedside manner. doesnt speak to you. keeps his nose in the computer that he barely can operate.

On my first and ONLY appointment with this Dr. It took almost 2 hours!!! before I even met with the Dr. When I finally did see him I told him I had only 15 minutes left before I had to leave and get back to work. Even with this information he was off topic telling me information that I told him I already knew.
He continued with telling me irrelevant information so I finally just stood up and told him that I had to leave. I then went back to the front office (the offices are in 2 separate suites) and tried to reschedule waiting room was PACKED!!).
The front office was exceptionally helpful and told me that yesterday they had 3 other patients just leave due to the extremely long wait. Also they couldn’t get me another appointment for 8 WEEKS (I couldn’t even get my 1^st appoint for 9 weeks after I had my 1^st seizure!)
This Dr. might be a good Dr but I don’t have time for chit chat, that’s what my friends are for.
Overall, if you have time to waste then this Dr might be good for you. I will never know because I left and immediately lined up another Neurologist who could see me in 2 days, NOT THE 9 WEEKS IT TOOK TO SEE THIS DR.

This is a excellent doctor and very advanced in neurology he is the best neurologist in this area. I went with a man who was told he had ALS and could not be alive.
Dr Gao diagnosed him as MMF and treated with IVIG from Kabafusion.
The person fully recovered and is doing well.

Today was our first office visit. My first impression from the hospital of this doctor was he had horriable bedside mannor, after seeing him today, what a difference. You can tell he is very serious about the job, but is honest to his patients. I definitely feel more comfortable with him at his office. I think we even got a smile out of him. And Sara the office manger is very sweet. She even remembered my mom from the hospital which made my mom happy and feel much more comfortable.

Eh… just ok.
The front office staff is terrible. I could probably write a book about their personal lives because they talk about it that loudly.
Dr. Gao is probably a great doctor, but I was never satisfied with his level of care. His accent makes him hard to understand at times, and he appears sloppy.
Oh… bring a book, you’ll be waiting awhile…