Universal Travel

Kellee Kilmer is indeed amazing. Super-​responsive, super-​nice, super-​professional. We are very fortunate to be working with this company.

Kellee Kilmer is a DREAM to work with and she has been for years and years. I haven’t even thought of another agent in a decade or more — business, pleasure, bereavement, in a hurry, economy-​minded, there is NOTHING Kellee can’t find for you, when you need, with then nicest demeanor to boot. Everyone I have recommended to her has sung her praises.
Wish I could give bonus stars.

Just wanted to share our experience with Ken Darrow of Universal Travel. I sent him an email singing his praises, but realized the best way to do so was to share it publicly. The note I sent him sums it up.
«Ken, now that we are back and settled, I wanted to send you a note. We had the
most wonderful time. The trip was fantastic, your planning sublime and I
wouldn’t have changed a single detail. I hope to be sending a lot of
business your way. You deserve it. Thank you from the bottom of my heart. My family was thrilled and my husband now has profound wanderlust.»

Kellee Kilmer planned an amazing trip to Tahiti for us. She did a lot of research and helped us plan every detail of our trip. She’s very responsive and did an amazing job of creating a custom trip tailored to meet our needs. Everything was flawless! I will definitely use Kellee and Universal Travel again.

My wife and I have been working with Kellee Kilmer of Universal Travel for several years now. No matter where we go — Africa, Europe, Middle East, business and leisure, nothing is too complicated for Kellee. She is always available and always makes the extra effort to get us sorted and ensure everything is right. I hope to continue working with Kellee for many more years to come!

I just returned from the vacation of a lifetime! Kellee Kilmer made all the arrangements and did a wonderful job. She found a great deal on a European cruise, found reasonably priced hotels for before and after the cruise, and booked all the flights. Everything went very smoothly, so there was none of the usual vacation stress. I can’t recommend Kellee highly enough! I can’t wait to book my next vacation with Kellee!

Kellee Kilmer is the absolute best travel planner on the planet. She routinely makes my travel arrangements for business trips. I am an anesthesiologist and give lectures
at medical conferences. This past month, I was the speaker on a Holland America Cruise in the Mediterranean. I asked Kellee to work out a couple days of land based travel for us starting in Naples, Italy and ending in Rome. I told her we had only 48 hours and what could she do.
Kellee arranged for a driver to be waiting for us when we got off the ship. The driver took us over the mountain to the Amalfi coast. We started with the breathtaking views of Ravello, traveled on to Amalfi and then had lunch at 2 pm in Positano. She arranged for us to have a room overlooking the sea in Sorrento in a beautiful elegant hotel. In the morning we took a hydrofoil to Capri and then came back to Sorrento by hdrofoil that afternoon. Around 3:30 pm our driver returned to take us to the Naples airport for a 7 pm flight to Rome. What an amazing 48 hours. Thank you Kellee.
I admit that I asked Kellee at the very very last minute to arrange all of this. But, she went ahead and then emailed us the travel itinerary. We had already boarded the ship in Athens, but I knew she would come through with something spectacular and she did.
Kellee has the common sense, the know how and just the right amount of romanticism to take you to wonderful places. I highly recommend her.

I’ve had the pleasure of working with Kellee Kilmer several times a year for my air travel needs. She came highly recommended to me by my boss who has been working with her at the recommendation of another colleague. Always pleasant, never makes mistakes, and is equally patient and upbeat with simple or complex itineraries. I’ve already recommended her to other colleagues who have also found Kellee to be great.

Kellee and the rest of Universal Travel are the best! I have been so pleased with my experience working with them to plan a cruise and would highly recommend this company. Kellee is prompt, patient, and understanding… she makes planning a vacation so easy!

In my professional life, I work with Kellee Kilmer and the folks at Universal on a regular basis. If I were reviewing UT on the professional level, they’d also get 5 stars.
Let’s not mix business with pleasure, though. This review is just for my personal life — honeymoon planning!
Kellee is a honeymoon specialist, and I can’t think of anyone I’d rather go to for help with planning our big trip. She’s been invaluable to us with researching cruises, finding rates, checking out staterooms and keeping us informed on prices, options, ideas, etc. Our honeymoon is still months away but typical of any trip, things always come up. Kellee keeps us informed, and has a plan to work with us to book any sort of last minute items that come up.
Universal Travel also offers a honeymoon registry, which is a great idea for people who don’t need a lot of items in their home.
Working with Kellee and the folks at UT is always pleasurable and worry-​free. I’d recommend them to anyone in need of help with planning a honeymoon or any big trip.