Scripps Clinic OB-GYN La Jolla Campus

After changing insurance companies, I was referred to Scripps for my OB GYN care.
Overall, the clinic is decent. The physicians I have worked with have been friendly, competent and professional.
There are a few issues:
— It can be difficult to get someone on the phone when you call
— They don’t validate parking ($ 4 for 3 hours, usually 30 mins is free but when does anyone leave the doctor’s office within 30 mins??); the dollars add up if you are going every few weeks to see the doctor
— They are always busy; be prepared to wait easily 30 mins after your scheduled appointment time to be seen
I’m really bummed about the parking fees: I think it’s poor customer service not to validate parking when you are coming to the clinic to see their doctors and increase their business.

Dr. Allan Silver is the absolute best! He went above and beyond to thoroughly diagnose everything that was going on with me, and then took the time and effort to jump through all the hoops my insurance put in front of him in order to make sure that I got the care I needed. Because I had the procedure he both recommended and performed, the quality of my life has gone way, way up. The change is just amazing!
Dr. Silver has always treated me respectfully and warmly, and his calm, informed demeanor is amazingly reassuring. He has a habit of speaking to you in his office before he examines you, and I really like that. It shows respect for the patient, and a sensitive understanding of the doctor/​patient dynamic. Besides that, I believe that all serious discussions with a doctor should be done only when everyone has their pants on.
Truly — I’d give more stars to this doctor if I could. Seeing Dr. Silver has truly changed my life for the better. I couldn’t be more grateful to him!

I’m posting this review a good while after my experience here.
This doctor was extremely busy and clearly overbooked with patients. Not that unusual. I suppose multi-​hour waits are usual when you book an afternoon appt. And whatever kind of doctor you meet these days will pop in and see you for maybe a 7min max appt. Just a regular problem with the medicinal field.
However, my first visit to a gynecologist, which should have just been the basic annual checkup/​pap smear, ended up giving me an unexpected $ 500+ bill. I had no idea the extra tests she talked me into getting were not covered by my insurance. What should have been a routine checkup/​annual pap covered by my insurance ended up costing me an insane amount, extra $ 500+ out of pocket. Even while I was walking to the lab I was thinking it was completely unnecessary, no one catches STDs from toilet seats or blood donations-​but I guess if it’s covered at no cost to me, I should get it all done, better safe then sorry.
Afterall, at the end of my 5 min appt, the doctor just casually mentions, «while I’m sending you to the lab, do you want the full test too?»
And I replied «sure», being a naïve college student stepping into maturity, having no idea how much it would cost me.
The medical field has become so greedy and profit driven. Congratulations on conning a 21-​year old girl into putting an extra $ 500+ onto her bill. I’m sure your wallet and those of your associates at the lab downstairs appreciated your efforts.
It’s like a fast food restaurant where employees are required to ask with every order: would you like a drink with that? Or: medium or large?
«Want a full test, too?»
I thought doctors warn you when something’s not covered by insurance. Or if it’s a very expensive test. Especially if it’s an unnecessary very expensive series of tests that apparently costs $ 500+ extra. I’ve certainly learned my lesson. And on hindsight, thank you for stereotyping, too, as a college student I obviously must have STDs and all sorts of random diseases.
Anyways, thank you for teaching me valuable life lessons!
I hope you appreciate your extra $ 500+.
All because I replied with a single word: sure.

I had a great experience here. From check in, to having my vitals checked, to seeing the CNP Azar (who is PHENOMENAL by the way), all the way to check out, the clinic staff were extremely helpful and very kind.
The facility is really nice and very clean. Parking wasn’t too difficult either. It is still $ 3 a visit, but could be worse. My only complaint is that visitors driving through the garage drive WAY too fast around those corners… It’s almost scary to pull out of the parking spot or walk to the elevator because cars come racing by with zero regard for slower cars or pedestrians.
However, super happy I chose this OBGYN clinic. I was hesitant based on the few negative reviews, but I love it there. Not switching anywhere else!

The doctors nurses and the ultrasound staff are great. But the people at the front desk are so rude and impatient when you call. It’s been almost 8 months and each time I call they are always the same. I always think may be they are having a bad day or may be I asked too many questions but now I know its just the way they talk to me. If not for the lovely doctor I would have stopped coming here just to avoid these people. I sometimes email the doctor directly just not to spoil my mood hearing their rude attitude.

I will start off by saying that Dr. Nelson is the best! I have been to MANY OB-​GYNs and I am so happy to have found her. I have been going to her for a few years for annuals and never had an issue with her or the staff. However I recently had my first baby with a few minor complications so I spent quite a bit of time in the office and I have to say I actually miss spending time there!
Dr. Nelson was an amazing doctor. She always was available to answer questions and make me feel at ease. While she has an easy-​going demeanor, she always addressed my concerns and looked into everything very carefully. She performed my C-​Section and did an excellent job. I waited until 6 weeks post op to admit it to anyone… but honestly the entire process was smooth and relatively painless. Dr Lee assisted and was super friendly and calming as well.
While going into the office for NSTs and Ultrasounds on a once and twice weekly basis, I was able to get to know the front desk ladies, ultrasound techs and nurses quite well. They were always friendly, smiling and sometimes up for a good laugh. I absolutely adore Beth at the front desk, Kristen the Ultrasound tech and Jodi, one of the NST nurses. But really, everyone else was great too!
The only downside to the office is the wait times but that’s to be expected when you actually take time to talk to and examine your patients. So I’ll take that over being rushed so people can keep their appointment times.
Overall a fabulous experience… I highly recommend this practice and Dr. Nelson!

Dr. Tracy Ruymann has been my doctor for many years. She’s an exceptionally kind and caring person. She starts appointments on schedule and takes the time to listen to my concerns and address any health issues. I never feel like my appointment is being rushed and I appreciate that she’s always very knowledgeable about my health history. Her nurse Vanessa is also great and they clearly work well together. I highly recommend Dr. Ruymann.

I went to see Dr Tracy Ruymann for a routine annual pap and some family planning questions and what I ended up with was a bill for almost $ 500. She falsely billed my insurance for codes that weren’t true so they didn’t cover any of the tests or appointment. I am in the appeal process with Scripps and they have been extremely difficult to work with and I would never recommend anyone to use that facility again.

I have had a great experience at Scripps OBGYN. Dr. Renee Nelson is VERY sweet, knowledgable and patient. I originally met with her a year ago for a «pre-​conception» appointment to discuss going off birth control, review my medications and discuss my husband’s and my goals for family planning. I like to do a lot of research and of course a «pre-​conception» appointment isn’t necessary, but it brought me some peace, especially when I first got pregnant and I knew I didn’t have to search around for a doctor. I’m now entering my third trimester and everything is going well. The staff is nice, my appointments haven’t been hard to schedule and every time I’ve had a test Dr. Nelson calls me personally to discuss the results (or we discuss at my appt.). I have also called the office to ask a few questions instead of waiting for my next appt. and I can usually talk to the on call nurse right away or get a call back from Dr. Nelson in a timely manner.
Why I didn’t rate 5 stars:
1. I originally met with Dr. Silverman for my 8 week pregnancy confirmation appointment. She briefly talked to me, read my ultrasound results, and then dismissed me saying I would have to come back in 2 weeks because the pregnancy wasn’t as developed as it should be at 8 weeks. I shared with her that my cycle averaged 36 days instead of the average 28 days and she said «maybe that’s it… Just send happy thoughts down there (to my belly).» I believe her intention was good, but her statement «send happy thoughts» was unprofessional (I want a medical doctor, not a kindergarten teacher). I left feeling patronized and apprehensive about my pregnancy. I scheduled my next appointment with Dr. Nelson and everything turned out fine.
2. They had limited ultrasound techs for awhile because one tech was on maternity and another was out on disability. I had to get 2 of my ultrasounds at a different location (but I have since learned some practices outsource ALL their ultrasounds, plus I will soon need my clients to be understanding while I’m on maternity, so of course I will be understanding for the ultrasound tech too).
3. This is a group practice that has a doctor on call each day of the week, which means… If you don’t have your baby when your designated doctor is on call, you have a stranger deliver your baby. I know other practices do this too and the benefit is you get better prenatal care (bc you doctor won’t have to miss your appts bc of unplanned deliveries) and you get a well-​rested doctor when you are in labor. I’m hopeful this will turn out ok, but I wish they had a way for me meet each of the doctors so I don’t end up with a stranger when I go into labor.
It would be nice if they held a «meet and greet» to have a brief introduction to the potential doctors who might deliver your baby… I’m envisioning an event held 3 or 4 times a year that can have brief intros of each doctor followed by the hospital tour… That would get them 5 stars ;)

I’m in the process of moving to CA, and I just found out that I’m pregnant!
I was very concerned about choosing the right hospital and OB-​GYN Staff, but fortunately it looks like I found a great match. I had my first appointment last Friday with Dr. Tracy Ruymann and she was Great! The ladies at the front desk, as well as the person who did my ultrasound were very nice and caring.
I felt very comfortable with the staff, and appointment was scheduled also very quickly.

If I could give negative stars I would. This place is the absolute worst with Dr. Renee Nelson topping the list. She is the most insensitive, least courteous doctor I have ever encountered. And if there is something wrong with your baby, don’t expect her to give a crap because she doesn’t. DO expect her to run tests for pregnancy that are not only unnecessary, but that she doesn’t tell you she’s running. And if you have questions about anything, don’t expect her to call you back after you leave multiple messages. Be your own advocate if you do go here and question what tests they are running during your pregnancy and why. Since many are unnecessary dont expect your insurance to pay for them. You’re better off going elsewhere for your pregnancy. It’s a scary enough time without this place adding to your stress.

The doctors here are pretty good, but the front desk and scheduling staff are atrocious.
I wanted to get a procedure done and it had to be rescheduled twice and each time there was a 4 – 5 month wait until I could get it done again.
After waiting months to get a procedure done because the timing just wasn’t right for the office I finally had an early morning appointment. That morning it was raining cats and dogs so I left he house 30 minutes before I thought I would have to in order to make sure that I would make the appointment. With the rain the 56 became a parking lot, and 20 minutes before the appointment I called the office to let them know I was not going to make it due to traffic and would be 15 minutes late. On the phone the person said it would be fine and she would make sure that they were aware.
Well when I got there the receptionists first words weren’t «hello» or «how are you». She just looked at my name and said «you’re late.» I told her I had called and was told it was ok and I could show her the phone record and the GPS record that it literally took me 70 minutes to get there from Rancho Bernardo. She just sneered and told me she needed a copay.
An hour after I arrived I asked if she knew when I would be seen and she said that since EVERYONE was late because of the rain the doctor was running behind. Given that I had the second appointment of the day that didn’t seem to make sense. When I asked if she could see how much longer it would be she said that she could not.
Well I had another appointment for my son 2 hours after the one I had scheduled here and I wasn’t about to miss out on that one as well. Sadly I just cannot recommend this office.
It’s a shame I do have to give them two stars for the one very nice front desk person who works on the other side of the office and the overall knowledge base of most of the doctors.

I’ve been a patient of this office for over 10 years. My primary ob/​gy is Dr. Lee, who is EXCELLENT, but I have seen most of all the other doctors and they are wondeful. I am a nurse and they are all professional, give me individualized care and provide excellent care as I have had 2 pregnancies and other procedures. Highly recommended!

I’m so blessed to have Dr Silver as my Dr. He is so caring and wonderful. Always greet me with a smile and a hug. The rest of the staff are very friendly too :)

AVOID THIS PLACE AT ALL COSTS — unless you want to wait 1 ½ hours after your appointment time to see the doctor, and be called with the WRONG lab results, only to be called back 10 minutes later with the real ones. Seriously scary!