PostalAnnex+

Worst experience ever. expect a lot more from Ralph’s.
The guy that work there should deal with ppl !!!

I went Ralph’s to get some beers with my roommate, and I found this place. My roommate and I needed extra keys just in case, and they copied 3 keys so quickly and were nice.

I had important out of state documents that had to be notarized, copied and mailed to multiple addresses. The forms other agencies had sent me were not legal in CA and owner explained to me so he also prepared documents that satisfied CA law as well. The owner was careful and did everything precisely as I had asked. I swore I would not go anywhere else for anything this office provides.

Avoid this place, there are more options around that area. The guy is not friendly at all, I tried to make him explain to me what are the differences between sending a priority vs secure mail, using USPS or UPS. He talks so fast and mentions 1000 things at a time, and when I asked him if he has a list of the different services, he was so pissed off and tried to send the mail without answering me. He at the end made me pay a priority mail telling me that a regular mail from San Diego to LA will take 7 days!!! Guess what, the priority mail was supposed to be in LA in 2 days (which would be Friday), but surprisingly, it didn’t reach its destination on time, and will be waiting till Monday of the next week!!!

I wish I could give this place zero stars. I hate that the terrible customer service that the older Asian guy working there affected me this much, but I walked out with tears. First he said my «box was not in good condition and they would refuse to mail anything like this» so I asked if they sold boxes. He said yes, they did, but that he would not sell me a box because I «cannot properly package my shipment». So I asked him if they sold tape, and again he sighed and condescendingly told me that they did but they refused to accept my shipment. Then asked me to leave. This is up there on one of the worst customer service experiences I’ve ever had, and I don’t know how this place is in business. Being treated like I’m underneath them and that they’re not worthy of my business for whatever reason really ruins your day.

Always use Unilocal to help me with stuff. First time I felt obligated to write a review and warn customers. The Asian gentlemen by the name of KNCHEOL NOH he notarized my document charged me for it. When I came home I realized he wrote the year wrong and would not be accepted for my work. When I went back and told them what they did and showed them he said he would have to charge me again, even though it was his mistake. It only cost 10 dollars so money is not the issue it was the incompetence and the blatant lack of customer service that I was shocked to see. Prior to my notary fiasco I one time used their dry cleaning service they did a horrible job all the stains were still present and they are more expensive than other dry cleaning services. When I took my shirts and pants to another dry cleaner they got rid of the stains and were less expensive. DO NOT GO HERE!!! INCOMPETENT AND HORRIBLE SERVICE!!!

Although the staff is friendly and competent they just need more of them. Service is great when they can get to you but the wait can be gruelling.

Be aware of this place! It’s the first time I post review on Unilocal,I want to give them zero star if I can!!! The Korean guy (owner) didn’t respect his customers and he has the worst customer service in the world!!! I needed to mail a very important document to my parents in China, they charged me $ 40 and promised that the letter would arrive in 5−6days, included a tracking number. However, the tracking number didn’t work at all (could not find any information online) and the letter never arrive! I called them after one week and they told me to wait for another week. Did he remember that he PROMISED that the letter would be arrived in ONE week. After three weeks, the letter was returned back to me!!! WTF!!! I was so mad and went to their place to ask for my money back. What they said to me was: I don’t have any responsibility to you. If you want your money, you can sue me. Hahaha, I am sooooo angry now and I don’t mind to sue them to small claim court! It’s a fraud! Hope these dicks go out of business soon!

Often it’s good to drop something off or even have something packed and shipped.
But one time… I tried to ship a package via UPS here. They were fairly nice. First, they told me that it was free to package items, but it turns out it costs $ 6.50. Second, they said the system was saying it was an invalid zip code (which it wasn’t), but the shipped it anyway; however when I got home and entered the address into a map, it showed up with a slightly different spelling, and I think they should have been able to detect that, so now I don’t know if it will get there. Third, they had me enter in the shipping information myself even though I handed them the paper with the address. The whole mix up had me waiting about 20 minutes longer than I should have waited. And the cost of shipping ended up being about half the value of the item I was returning!
So some good experiences here, some annoying and unpleasant waits.

This place is A+! It’s inside Ralphs and looks like a dry cleaner’s next to it.
I went here in the morning to get something notarized and it was the simplest and quickest thing ever. It was $ 10.
It was an older Korean man and he was super nice and accommodating. I couldn’t say anything bad about this place and their service, it was flawless! I would come back here for any notaries in the future and I would highly recommend to everyone else! :)

Came here to ship out a book yesterday. Super convenient and fast. I don’t know why you guys are calling rude. The lady was nice and helpful, I was out in less than 5 minutes. I’ve heard from my friend that the quality of their key is really good also. I will definitely come back again.

I went there yesterday and the ‘angry Asian woman’ told me she was so sad that someone gave her 1 stars and said she was super rude. Maybe it wasn’t the right time of the month or her dog just died. Besides the one key that didn’t work from here, this place does the job just fine.
They’re nice enough and they do their job. There’s only so much quality in service needed for key-​making, postal services, and even notarizing.
P. S. Harn if you see this, after she told me she was sad about someone calling her rude on Unilocal,I came here and saw it was you and almost died laughing. (this is jkangs ex)

Charlie, the fact that it’s NEVER busy should be indicative of the service there. When I walked up to send a certified check via certified mail so I COULD TRACK IT, the rude Asian woman «manager» behind the counter was having a heated discussion w/​a woman who had just paid her $ 20 to notarize a document. the notarization was «different» & the woman was asking for her $$ back, to which I overheard the Asian lady say, «You are not getting your money back.» with conviction. I didn’t think twice about my certified mail, I paid my almost $ 5 fee & went away w/​out a worry.
For the next few days I tried to track my package online, which was why I’d bought the certification in the 1^st place, & it was «not found» on the track site for USPS. So I called her, she told me to give it a few days since my package was going all the way out to the east coast, it could take «up to 14 business days» to show online.
I gave it another couple days, then went back to her. I handed her the receipt w/​the tracking number she’d stuck on it, & told her to track it. She said, «It’s not showing yet.» I said, «Funny, this has never happened before.» Her reply? «Well there’s a 1^st time for everything.» Is that right? Well 1^st & LAST time I do business there, as convenient as it may be, I’ll take my $ 5 across the street & WAIT at that post office. I filed a complaint w/​the USPS & will tell everyone not to do business there when I go in to my favorite Ralph’s in SD. Her attitude is unacceptable PERIOD.

This place is not worth it.
The Place– is convenient, that’s it.
The Service– The angry Asian woman who runs the place (well she cuts the keys and is always there…) is RUDE, RUDE, RUDE!
Had multiple keys cut here before I realized keys not working is NOT a normal result of getting duplicates made… Actual postal services work, but why put up with that woman’s ATTITUDE and blatant disregard for customers service/​satisfaction? This also goes for the dry cleaning/​alterations service they run out of the same corner.
Recommendation– for keys, just go to Home Depot or Walmart, much more reliable, save you the return trips and money. And there’s a Postal Annex on Governor too– maybe the other employees here are better, but…
Or just don’t do business there when you see That Woman behind the counter.

The postal employees here are very friendly and nice, but if you ever want to mail something out during your lunch break or any other time of the day, be prepared to wait in line forever. I know government run facilities like the DMV are inefficient, but come on! I’m not sure why the employees here are extremely slow at doing their job. Maybe because they try to chat up a storm. And sometimes right when you are about to go up to the counter, they put a closed sign in front of you. Snack break, WTF?! Dude, I just want to send my package out. If you want to get anything done without any chit chat, then go to the UCSD Postal Office inside Price Center East. It’s so much faster and efficient.
What else is creepy about this place? They have post office boxes so you have weirdos coming in at all odd hours of the night. They also always seem to get magazines as mail. Magazines wrapped in dark navy blue plastic. Yes, we all know those are Playboys.

Pretty convenient considering the variety of services they offer and the fact that it’s never crowded. Much better than Kinko’s during busy hours. A while ago I had terrible service here but 4 stars for improvement because the guys working there now are chill and very helpful.
You can ship regular mail, UPS, and FedEx which is nice. They do copies, faxes, printing, and notary public services too. I’m not crazy about having to come here but every time I’ve been in a jam with work stuff they have helped me figure it out pretty quickly. They are laid back and play pretty good music here too. Bravo Postal Annex.