She was great she listened to my concerns about my teeth, never pushed unwanted or unneeded procedures and was completely trustworthy! She was also very patient with my slow moving teeth. I would recommend her to all of my friends!
N G.
Tu valoración: 1 San Diego, CA
Everything was great until it came to money… Oh, how drastic things change. I’m a very responsible person. I went to Dr Signorino for braces over 3 years ago, and 3 years later, I get sent to the collection agency over $ 500 of fees that were apparently not paid. Of course, it wasn’t me that didn’t pay. I actually paid 100% of what I needed to pay UPFRONT. So what happened? Even though they confirmed with the insurance company that they would cover $ 1000 of the cost, the insurance company decided NOT to pay so I’m left holding the bill. I had confirmed the total cost completely before I started any kind of orthodontic work. I would not have even bothered with the whole thing if I had known I was going to be stuck with an extra bill. Now instead of the orthodontic office fighting it out with the insurance company, they expect me to pay and sent a bill off to the collection agency. I just can’t believe the craziness of all this. They have a new person now in the office that takes care of the billing(I believe her name is Kathleen) and she pretty much just hung up on me when I tried to get this straightened out. Now i have to waste my time and effort to get this straightened out with the insurance company or will have to pay up a big chunk of money. I am SO disappointed with my experience.
Kel C.
Tu valoración: 2 San Diego, CA
Jamie was a referral by a friend who’s a dentist. She’s just opened a new office in Coronado, and I had been iso an ortho who was on the island for more than one day a week. I was impressed by the initial consult, and then the pre-braces consult. Jamie is friendly, down-to-earth, great with my pre-teen daughter, and is very hands-on. She takes the time to answer questions, doesn’t rush, offers options, and works with individual client needs. When we popped a wire, she offered to drive from La Jolla to Coronado to fix it. We love her staff, too– helpful, accommodating, and knowledgeable. They treat us like there are real people behind the crooked teeth! :-) Update.. Bailed and left town almost 2 years ago. Dr. Mullins, god love him, took on all her patients. He’s awesome. Her service rating took a nose dive.