I attempted to place an order through the t-mobile Tuesday app, but it placed a regular order instead, so I called the restaurant explaining the situation, asking if I should cancel the order or just show my coupon code when I pick up the pizza. The guy on the phone said I could just show my coupon code. So we get to the shop, they tell me they’ve already given away 100 so they won’t honor the coupon! Whatev, we pay cuz we’re hungry, then we get home and see that instead of marinara they gave us barbecue. What a waste of money!
Elliot C.
Tu valoración: 1 San Diego, CA
Had pizza delivered, gave a fat tip. Pizza was completely burned, called manager for a new pizza, they said they would send it and it never came.
Jennine L.
Tu valoración: 1 Encino, CA
Literally the worst customer service I’ve ever received. Definitely didn’t get the pizza I ordered and hopefully will get my money refunded«within the next two business days.» Too bad this place is corporate. Probably won’t go out of business, but whoever was working between 11:30pm and 1:30am on the weekend of June 4th should be let go. Awful.
Rhea I.
Tu valoración: 5 Goodyear, AZ
I read the reviews, and was a bit worried. However, I called in and ordered pizzas and they were ready at the appropriate time and hot. Would use again. No complaints here!
Stone R.
Tu valoración: 1 La Jolla, CA
I used to do carryout at this Dominoes because I live fairly close, at least twice a month if not more, each time I have experienced problems with my order, YESEVERYGODDAMNEDTIME! The last time I came here, they kept me waiting for my pizzas even though they were already made and sitting on a shelf right behind the front desk where they take your order, after 30 minutes of waiting, I asked one of the workers to check and she picked up the pizza boxes and plunked them down on the counter and told me they had called out my name. Mind you, I was sitting right across the counter with my 12 year boy, we heard they call out names of customers who came before and after us but never us. Instead of saying sorry they blamed me. I now go to Papa John’s, it’s a bit further but my Prius gets great mileage and I get much better service and no rudeness at Papa John’s, yes I do vote with my pocketbook.
Antonio C.
Tu valoración: 2 Las Vegas, NV
As a former Regional Manager for Dominos for 7 years, I know how a dominos store should operate. This store is totally mismanaged. The wings didn’t have the proper amount of sauce, the parmesan bites were minus the Parmesan. The place was completely tore up. I understand rushes happen but a hurricane look in the store isn’t ideal. The only reason why I gave them a 2 star, was because at least the store was open during business hours and they were sorta friendly.
Vivian L.
Tu valoración: 1 Long Beach, CA
Ordered a pizza online and an hr later called and said its out for delivery, when the status was already delivered. 30 mins called again and they said they will remake it and send it out. So did the first person lie? Ridiculous how long it took for them to not give us a pizza…
Dayna C.
Tu valoración: 1 San Diego, CA
This review is just for their customer service. Ordered a thin crust pizza and came to pick it up. Lifted the box open to see that half of my pizza’s crust is completely burnt. The cashier woman agreed with me and brought it back to the kitchen to tell the manager. He stuck his head out from the kitchen and yelled«it’s burnt because you ordered light cheese.» What? What does my preference in cheese quantity have to do with you burning the crust? The crust doesn’t even have cheese on it… If you are going to give customers the option of extra cheese, regular cheese, or light cheese, you should be able to make a quality pizza with that preference. They offered to remake it for me. However, that was really rude. With that treatment for customers, I don’t know how I feel about getting pizza here anymore.
Ayla M.
Tu valoración: 1 San Diego, CA
How much weed do these guys smoke on the job??? Seriously! Called at 12:01 am, ordered a medium two topping, a two liter, and desert. At 12:49 called again to ask if the pizza was almost to our hotel room. The first response was, «I’m just not finding your order.» The second response was, «oh, I put under carry-out.» Which is funny, because I had to give him the address twice, and said delivery three times. The third response was, «yeah I remember taking your order, but I just can’t find it in the computer.» Didn’t offer to send a guy with the pizza. Just said«oh man, I’m sorry.» Sorry Juan, obviously taking orders is not your forte. Don’t waste your time here, we ended up just going to McDonald’s, with the rest of la Jolla at 1:30 in the morning.
Mike T.
Tu valoración: 1 Torrance, CA
4/4, had an order where my extra sauce and drink were missing. Upset as this was for guests that drove a few hours, asked for driver to come get this order as I’d rather pick up a complete meal for my friends since I have to go to the store to buy drinks anyway. They said they’ll refund me, no confirmation yet(4⁄26). I thought I’d give them another try, and again an issue with my drink. They just mess around in there, or there’s a lack of communication. Worst of all they probably won’t give a damn about this complaint.
RENTER R.
Tu valoración: 1 Santee, CA
This place totally Sucks, with a capital«S». I placed an order at 6:39 pm and they took all my info, gave me a total, and told me it would be here in 35 minutes. An hour later, I called to see where my order was and they told me they never got my order! How insane is that! Will NEVER order from this place again.
Alan S.
Tu valoración: 1 San Diego, CA
All Dominoes should fall in a straight line, including this disgusting chain. Just like Walmart, they need to be torched and raised to the ground. Eating or attempting to digest one of these incredibly vile concoctions is a sure sign you are either : 1. So totally wasted you would eat sand to counteract the alcohol. 2. A senior executive for this chain 3. Being paid handsomely to write favourable reports. 4. Thinks Chucky Cheese is a cartoon character. In any case, please avoid at all costs.
Emma E.
Tu valoración: 1 San Diego, CA
We ordered from this dominos at 10:30pm and they never showed up with our order. We waited for awhile before we finally gave up. They have Horrible customer service. Will never order from dominos again.
Robert B.
Tu valoración: 1 La Jolla, CA
This place is sketch. I ordered pizza from here, payed with my credit card and then two days later my credit card was charged $ 200 for Disneyland tickets which led to a dispute with my bank. If you order pizza here, save yourself a headache and pay in cash.
Victoria C.
Tu valoración: 1 San Diego, CA
I called at 1:45 am with the expectation of being able to order a pizza. When the worker picked up, he yelled and I quote: «hey this is dominos and we are closed whoooo!» And proceeded to cheer with his coworkers in the background cheering him on. And then he proceeded to hand up on me.
Trinity C.
Tu valoración: 5 Monrovia, CA
Shout out to Joe, whose top-notch service here absolutely made my day! I was telling my boyfriend that I was craving really bad and was drooling over the brownies on the menu, when Joe(the cook here) offered to make a fresh batch just for me to try! His unexpected kindness totally made our day. And the brownies really WERE fantastic. :)
Cindy P.
Tu valoración: 1 San Diego, CA
Hour 1: I order a pizza from this location. I get to choose my own toppings and select the passionate, yet tender sexy soap opera tracker. All seems well. Hour 2: I call to ask why my dear pizza is late, and am assured that the driver has already left with my precious cargo. My roommate is worried. I console her with sexy soap opera tracker. Hour 3: My roommate and I are starving. I can see the hunger in her eyes as she contemplates slowly roasting me over an open fire. I call again, only to be met with a confused employee who mumbles to a coworker before hanging up. I glance at my roommate, who is beginning to lose her last shreds of sanity. I call again. Hour 4: There is no hope for the future. The delivery boy is dead. I fear I will never get to hold my pizza, or gently caress its delicious pepperoni face. Hour 5: PLEASEIFYOU’REREADINGTHISSENDHELP
B. R.
Tu valoración: 1 Fullerton, CA
Food took extremely long to get to me. It was cold when it got to me. The staff and the driver were not apologetic. The parmesan bread bites were hard and all but inedible by the time I got them. The pizza was… it was a disaster. They couldn’t have been skimpier about my toppings. I maybe got half of the toppings I’d expect from a mediocre Domino’s; what I got was insulting. I’ve worked in food service and have been a cook. This was the saddest excuse for food I’ve seen in a while, and someone had such little appreciation for what should be a proud task — to feed people — that they allowed that pizza to be sent out. I can’t imagine the drooling incompetence it takes to mess up a half-ready pizza this bad. The service was trash; nobody cared. May god have mercy on your souls. I’d give this location 0 stars if I could, and I’m generally very forgiving — especially with food service.
Ran L.
Tu valoración: 3 Elmhurst, Queens, NY
Ordered online for the first time. Tried the artisan pizza and their specialty chicken. Delivery was fast, but both the pizza and chicken were mediocre at its best. I wouldn’t say they were better than regents pizzeria…
Tiffany A.
Tu valoración: 3 San Diego, CA
My experiences have only been with online ordering for pick-up. Fan of their crust and good value for their pizzas! Love ordering online and watching the automated cartoon Pete the pizza guy make my pizza so I know when it’s ready to pick up. Makes ordering fun. Their lunch specials are really good and easy to order ahead of time. I’ve only experienced getting my order late once, but understandable during the lunch hour when they get busy.