The UPS Store

We went to the ups store today to have a will notarized but apparently this place is the only branch that refuses to notarize wills. The girl there said it was because their boss has instructed them not to do it, but it doesn’t seem fair that they wouldn’t advertise that online. They didn’t offer me any other options and basically just rushed me out the door. I’d give this place a F in customer service. Unless you just need someone to box a package or apply a stamp I wouldn’t trust these employees to take care of my business.

I love how friendly and helpful the staff is here. Thank you Brittany for being so willing to assist with my business needs!

Have used the Kyle UPS Store for printing. They are my go too people for business cards and other marketing material. Reasonable prices and quick turn around.

It’s Christmas shipping time and one poor fella is working all alone. The line is to the door. He’s handling it well but he shouldn’t have to go it alone.

I only go there to drop off packages that have a pre printed shipping label on them. They are always quick to accept the shipment and print out a tracking receipt.

This is the WORST UPS Store I’ve ever been to. Unfortunately it’s convenient to my office so I’m stuck with it. The woman that seems to always be there is extremely rude and unhelpful. And if a question strays to anything outside the realm of UPS she just throws her hands in the air and says «I don’t know» and gives up. It also seems that regular customers get special treatment (using tape, printing for free, etc.) while if you are not recognized you are treated like a second class citizen. Avoid this location at all costs!

Third time is a charm. 1^st time I visited this store the cashier was so incredibly rude I couldn’t hardly see straight when I left. 2^nd time was your normal interaction, nothing good nor bad. But this third time, I brought in two heavy packages. Both weighing about 80 pounds. I was told to take them to the main hub next time because «we don’t want these here» So as long as you’ve got very light weight packages for this elderly, rude couple to handle, don’t bother paying the exorbitant price. Do take your business elsewhere.

Nicely laid out store very friendly and helpful staff
dont know if the price compires with the other *govt agency store * but its more conveniant for me.

I love the UPS store in Kyle because they are always so friendly and when someone like me needs copies it is so convenient to run in and get what you need quickly… Check it out they can cover so many of your printing needs.

I have had a PO Box at this UPS Store for about a year now. I walk in there about once a week and I’ve always been greeted with a smile and a pleasant conversation.
Also, There have been a few times that I’ve had to mail something and they do that quickly, give me my options (first class, regular… etc) with how much it’ll cost, give their recommendations and make it a nice experience.
Now, I’ve always used the «proper» post office for packages… but after the last time I walked into the Kyle Post Office and had a horrendous experience, I’m happy to use the more convenient UPS Store.
Another thing the UPS Store offers is printing. A few months ago I needed to print fliers for my church and when I walked in to get my mail I asked how much it would be… the price was right, but I didn’t have them with me, the lady gave me an email address and told me just to email them to her with the quantity and they’d be ready by the time I drove back. They made ordering 100 fliers as easy as buying a stamp. They also did the job right and cut the fliers into 4 for me.
Yeah. I’m a fan.