Solutions Day Spa

Solutions has a lot of services I’ve been interested in that other places don’t offer but I can’t bring myself to go here. I’ve heard from more than a few friends that they didn’t feel welcome and felt like they were being scrutinized and judged, some were being talked about disrespectfully by the staff while they were sitting right there! Women go to spas and salons to improve themselves and to feel better, they don’t go to feel worse when they leave! I don’t care how many services they offer or the expensive prices, that’s no excuse to treat people like they’re not good enough to be there. Clients pay YOU for your services, not the other way around. While there’s not a lot of Unilocal reviews, there are a lot of google reviews and most of them are very negative. If I worked here, I’d take the reviews very seriously and be kinder to clients. Don’t even get me started on the Veteran with a service dog that got turned away.

I haven’t lived in Kokomo for 14 years now, but this has been and will continue to be my go-​to place every time I’m in town and in need of quality beauty services. I can vouch for their manicures, pedicures, and special occasion updos, but I can especially vouch for their haircuts. If you’re in the market for a new stylist, I highly recommend Ashley H. She’s friendly, professional, and just plain great at what she does.

Very unfriendly staff — adequate massage with a lot of chatter — chemical used in facial caused redness and burns — stylist did a good job with my trim, but was pushing their products and additional services. Probably should have complained to manager, but felt it was a waste of time.