Planet Xchange

I have been shopping at PX since it opened almost 20 years ago. I have seen the store go through a lot of changes and I can honestly say it only keeps getting better. The location is convenient, the store is always organized/​clean and it is also bigger. I love that I can go there and find a Michael Kors handbag, or a Anthropologie sweater, next to a cool vintage coat. It is not all new hip Urban Outfitters, or just classic items like GAP, it is a mix of the best modern clothing with a touch of unique items thrown in. My suggestion is to go often because they get a lot of new stuff all the time.
I think regardless of whether you are shopping for business, casual, luxury or family items you can find something for every age and style. All the employees have always been very nice. And while it may be hip to be here you don’t have to be a hipster. Prices are also great. I got a pair of brand new (tags on $ 130) jeans for a steal.
I think of Planet Xchange as a true Knoxville staple like McKays or Tomato Head (which is next door allowing for a convenient pizza and shopping time!).

I’ve been coming to Planet Xchange since it first opened and I actually like it more now than I did in the 90s. Unlike most thrift stores, it is organized in a logical manner and is pleasant to shop. Instead of a hodgepodge of random, the clothing is current without being overly trendy. Almost everything is name brand and priced accordingly. Shirts are generally under $ 15 and sweaters under $ 25. The dresses and pants are typically about $ 25, though some more expensive brands, like Citizens of Humanity, are around $ 50. The clothing is always in excellent shape. They also have a good selection of handbags and shoes at all price points.
Other reviewers complained about the customer service, which surprises me. Sometimes it is hard to find someone to get a dressing room, but the staff has been pleasant in my experience. Planet Xchange is a great option for quality clothing at a good price point.

I’ve been here a handful of times. I’ve only had one successful trip so far. I was able to get some good deals, which made me very happy.
Trying to sell on the other hand, now that’s a joke. I brought in between 35 – 40 items. Most had only been worn a few times and had brand names (American Eagle, Old Navy, Gap, Express, Tommy Hilfiger, etc). Out of all of that, they only accepted 8 items for a total of $ 22.89. The reasoning I was given was that it was brands that they don’t accept. They only accept «boutique and higher end» brand names. While I was shopping, I made note of the brands I was seeing. As an avid shopper, Joe Boxer (Kmart), Mossimo (Target) and L.E.I (Walmart) to me are not boutique or higher end brand names. Instead of giving a bs excuse, just say «Hey, sorry you wasted your time coming here, but we a really only accepting yard sale clothing right now.» Next time, I’ll go to Plato’s Closet where I know they actually carry the brands that I wear.

You know, I like this place. It is big, bright and open. Very well organized so you don’t get a headache just thinking about looking through their clothes. They have a wide variety of clothing items, neatly divided into sections so you can find what you want quickly. And their prices are pretty decent. The staff was nice to me when I came in and even though I didn’t buy anything (currently on a budget!), my eyes caught a couple pairs of jeans I have to come back and get!

I went here for the first time today. I was expecting most, if not all, of my items to be received. Some buckle tops, a bebe dress, forever 21 tops and shoes, Jessica Simpson flats, just to name a few. I’ve gone to platos closet before and most of my items have been received for cash or trade. However, none of my items were taken. It seems they cater more towards vintage style clothing. I was not happy with my service. I think that if they want to do as much business at Platos closet they need to reevaluate their standards. I will not be back here again.

I’m visited PX while in the area for a couple of weeks for training. I stopped in here after scouring the area for decent shopping areas. I wasn’t thoroughly impressed with the merchandise, but it wasn’t horrible.
I have to say the staff with the exception of one person wasn’t the friendliest but not to the point of rude. I bough a couple of things I may stop in again, but if I don’t I won’t lose any sleep.

If you’re not a hipster or look like a bum, then don’t expect the sales staff to help you with anything, much less acknowledge your existence.
They have a limited, erm ugly (some might say eccentric) selection of clothing. Pilled sweaters, shrunken faded sweatshirts, a fuzzy red jacket are some of the things that adorn the racks.
As far as selling to them, no they won’t take your Abecrombie & Fitch or AE tops. But they will take your mother’s vintage (?) purple felt vest that accidentally got mixed into your bag. It was really supposed to go to Goodwill.
You catch my drift.

Planet X-​Change is a pretty decent thrift store. They don’t have a huge selection of merch, but it’s enough to warrant a visit or two. Forgive my use of stereotypes, but most items here remind me of the grunge scene in the 90’s. They don’t have a lot of the latest trends; Plato’s Closet is better for that. But that’s honestly part of the charm. In addition to clothing, they also have a selection of shoes and handbags. Did I mention that everything is VERY reasonably priced? You can find a whole outfit here for very cheap.
The staff are all pleasant to deal with, but don’t expect overly friendly service here. It’s just not hip, dawg. While we’re talking about hipness, I might as well add that the place is pretty cool looking, with a ton of band posters on the walls and with the lighting and colours very hippie-​chic. Neat.