Auto Technicians

We moved to Knoxville 3 years ago and wanted to find a great mechanic who’d grow old with our cars. My fiancé found this place, and said they seemed nice and trustworthy, so we gave it a shot.
In the three or four times we’ve been there, they have exceeded our expectations each time. You know how you sort of wish mechanics could be honest and say «It’s bad, but it’s not bad enough to need replacing»? They do that. They know we’re pretty tight for money, and they let us know the true situation of our cars so we can make the decision on what we can afford. Despite owning old, beat up cars, this place has kept them ticking over perfectly. Example: We just had check engine panic, so we brought in the van. We also told them about a squeaking with the belts. After a tune up, the car is running fine, and the squeak is gone. They checked the belts and found no reason to need to replace them. Had they told us they needed replacing, we would have listened, but they’re honest and told us the truth. Now we have a working car, no stress, and no massive credit card bill to contend with.
They’re also timely. While it’s a little frustrating that they aren’t open on weekends, you can drop the car off the night before work on Monday. They often get to it the same day, and keep you updated on the progress. We had one situation where the issue persisted after fixing it — they took it right back in, it turned out to be something different, but they still fixed it for free within 24 hours.
Also, they are personally the sweetest people.
I seriously love this place.

I went to Auto Technicians after reading good reviews online. My car had died and I suspected I needed a new battery. They confirmed that suspicion and told me that I did not qualify for any warranty coverage on my old battery. I basically had to buy a new battery at full price, unless I had the receipt for when I bought the old battery in 2008. He gave me an estimate, could not answer my questions as to why i did not qualify for warranty coverage and reluctantly gave me the number to the battery manufacturer.
However a quick call to the battery manufacturer refuted what I had been told at Auto Technicians. The battery manufacturer had actually told Auto Technician that I should get a discounted price on the new battery.
I picked up my car and went down the road to buy a new battery since I could not imagine giving them my money after they lied to me. I found out at this new place that I actually didn’t even need a new battery. I had left my lights on and just needed the battery recharged.
It was a very disappointing experience given that the guy at Auto Technicians pretty much lied to my face. I will never go back there. Buyer beware!!!

My son was having car trouble in Knoxville. I am in Nashville. I saw a good review on this shop and called. They gave me a good ball-​park estimate of cost and what other issues I might expect. Turned out, the one fix was all it needed. They did let me know that hoses looked original (12 years old) and probably should be replaced — but didn’t have to. No work was done without a call and OK. Final price was cheaper than expected. I like to spread the word when I find an honest mechanic. He’s a good guy. :)

Best mechanics in Knoxville. They have been around for 30 years and their only advertisement is word of mouth. Recently, I had trouble with my battery getting drained on my 88′ Jeep Grand Wagoneer. I suspected it was the alternator and called around to a few places for quotes. I was quoted $ 600-​$ 700! Absurd. I decided to check out Auto Technicians based on the recommendations of a local email group. They did a full inspection to make sure it was the alternator, called me and kept me updated before proceeding on anything. It ended up being just over $ 200 for parts and labor. They even called a couple of weeks later to make sure everything was still running properly.