Best Price Mobility

We had just arrived at our on-​property resort at Disney World, the Animal Kingdom Lodge. Always in the past, we have been able to use one of the hotel’s manual wheelchairs for the duration of our stay — always! So when we went to the bell desk to do so for this visit, we were shocked to find out that this policy has changed — no longer at any of the Disney hotel resorts can you use one of the wheelchairs! For us, this meant that our vacation was in jeopardy as my daughter uses a walker, but for long distances (like the Disney parks) a manual wheelchair is a necessity. The bell desk staff was apologetic about the change in policy and gave us a list of Disney preferred mobility providers. Stricken with panic, as the plan had been to check our luggage at the bell desk and head out to the Magic Kingdom immediately, I started calling the providers on the list. I worked my way down the list to no avail until I called Best Price — Connie was so very helpful! She said she could get us a manual chair to Animal Kingdom Lodge within the hour, as she had a van already on the road making deliveries. She was wonderful! Next time we are at Disney, we will reserve ahead through Best Price so that the wheelchair is waiting for us in the hotel, now that we know the Disney policy has changed. Many thanks to you, Connie!

I rented a scooter from them for a week for my mother to use at Disney World. Excellent service and prices. They man their phones until 10 pm every day in case you have a problem. I called 5 companies to get prices and some did not answer their phones after 6pm. Not only were BP a Mobility the lowest price but they did not nickel and dime for extras like damage waiver fee or daily fee for a second basket on the back. The scooter was delivered to my Disney hotel in advance and left with the hotel staff. The scooter was fully charged and in good condition with a deluxe seat with folding arm rests and a basket on the front. It ran the whole day without recharging and the seat could be taken off and the handle bar lowered so we could place it in our mini van. The scooter they provided was a 3 wheel Victory brand. We will definitely be using them again.