RestoreCore

I had a small-​ish leak from a blocked drain pipe, my insurance company recommended Restore Core. They responded quickly to the emergency remediation during which they drilled holes in the ceiling and used large fans/​heaters; that lasted for about three days. After removing the equipment the project manager needed to come out to evaluate the repairs. It took 1 – 1.5 weeks to have him (Doug) come out. He told me he needed to send the paperwork to me for approval. I explained I travel for work and getting the paperwork quickly was important and I really wanted the repairs done soon. He assured me he would have it early the next week. I never received it. I made multiple calls which were never returned. A month later, the day I called my insurance company to complain, he sent the paperwork… and in the e-​mail (he did offer a brief apology) told me that scheduling jobs was currently about three weeks out (they didn’t even offer to expedite the scheduling because of their terrible customer service. I would not recommend them.

Baltimore MD 21 213. Hurricane Sandy,
Restore core and I will forever have a relationship! Josh Zamrin, is awesome at what he does for a living (restoring peace of mind). Understand that my home represents peace and when that peace has been interrupted my world is turned upside down. Josh came into my home put some white plastic over my carpet and say and I quote «Ma’am don’t worry» I am going to take care of you! Now I know this may sound crazy for me to be assured by something so simple as those uttered ever day words. But, in a time of crisis those small words mean soooo much. Thank you, Josh for coming to Baltimore with attitude of helping and the altitude of making me feel better. You are awesome.
Karen Stevenson-​Johnson