Monarch Medspa

Stay far far away from this place. Save your skin and your money and go somewhere else. This is not one of those places where you pay more and you get more. I don’t mind paying for what I get but this place is horrible. They’re burn physically burn you and say it’s your fault and they’ll burn your wallet.

I signed up for laser hair removal. Of course they make you sign everything saying that it may not work, but they said it was unlikely. During my first visit, just before we started, I asked the nurse about the pain. She said that its no big deal because she TOUCHES HERSELF UP ALL THE TIME. I should have known right then and there to run, but I went through with the extremely painful sessions. Basically, your hair goes away for about a month and grows back. In full. It’s a scam. I always wondered why celebrities don’t get it done. It’s because it doesn’t work.

Should be ZERO stars. The worst experience of my life. Had an eye procedure done by Dr. Hove. Right from the start I developed an incredible infection from unsanitary instruments confirmed by Wills Eye Hospital. I fought the infection for SIX MONTHS, and it cost me a fortune. The doctor that performed the surgery is so out of touch, he was prescribing medications that would have caused permanent BLINDNESS. The great doctors at Will’s Eye could not believe this guy was even licensed. A TOTAL IDIOT. The job he performed on me is so bad that most other legitimate surgeons won’t even attempt corrective surgery. I FINALLY found someone to perform Dr. Hove’s botch job and it’s going to cost me an additional 10K plus. Monarch Medspa is a disgrace to the industry. They are soley in the game to steal your money. PLEASE contact me at wcwjr@yahoo BEFORE you get involved with these idiots. Trust me, everything I have written is true.

This place is the WORST! The staff is SO RUDE!!!
I had an appt at another medspa for a refit reaction procedure and just wanted to get a second opinion so I went to Monarch. I called two days prior to make an appt for a consult for my second opinion. I walked in, the rude woman at the desk said «sign the paper» so I signed it, sat down, AND WAITED 45 MINUTES no one even came out to get me so I walked out! I heard the staff at the front desk giggling and fooling around they didnt even ask «do you want some water» «have you ever been here» nothing! The other medspa I had my real appt with gave me cucumber water, was so nice, asked me where I’m from, was so helpful, warm and made me comfortable.
OMG MONARCH is the worst!!! SO SO SO RUDE!
I am SO HAPPY I went elsewhere. UGH. DON’T DO IT!!!

Should have ZERO stars!!! I underwent 2 of the 5 treatments purchased. My first treatment was nothing like the second. I insisted on seeing the same person for each treatment. The head nurse was supposed to perform all of my treatments (she didn’t do one). There are no house doctors to my knowledge. If you have a problem you will have to go to liberty place to see the head nurse.
I went back to the office in kop to see why my arm was painful, oddly raised, and red on the treatment area (arm). The nurse said it was blood blisters and I should scrub it with a loofah. Hmmmm?
It felt worse and worse, so I saw two doctors. I was prescribed an antibiotic for the infection of my treatment site.
My arm is still a mess, with almost no improvement 2+ months later. I’m off the antibiotic on the upside.

Staff is incredibly rude. The clinic does not look professional and clean.
Look at the recent news linked to this place! Think again people!