Macy’s

I love this location it’s nice and big and they have a huge selection of mens polo ralph lauren. The sales people are nice I’ve never had a promblem shopping here. The fitting rooms were nice and clean

After xmas, apparently they are low in staffs in shoes department, I was waiting for twenty mins trying to find a matching pumps. Only two ppl were waiting there and the lady is extremely rude! That is why I don’t shop in Macy’s.

My daughter and I went to Macys on Dec 26^th. It was a madhouse. So many people taking advantage of the after Christmas shoe sale.
My daughter found a single boot that she loved and could not find its match. I honestly thought it would be crazy to try and find help among the salespeople.
But Karen came to our rescue. She was helping several customers at once and still found time to find the match to my daughters boot.
I love Macys, but it was Karen that prompted this review. Good customer service is priceless.
Keep up the good work Macys

A large Macy’s with a good variety of items. Employees are friendly and helpful. This is one of my «go to» stores and so I’ve shopped here a lot over the last few years.

This store is a mess. Too many employees doing nothing except checking their phones. Waste of payroll

Came here to shop really fast for a gift and some extras my boyfriend was looking at because there was a sale. (Ralph Lauren section). The help we got was overwhelming. (Not). We went back and forth to each register trying to find someone to check us out. The one lady already ringing someone out tells us to go back around the corner, «the guy is there». We go over, the guy is walking away to another department.
I finally leave him to deal with his purchase, figuring I could find someone to deal with mine in the jewelry department. No one was at any of the jewelry counters. I finally found one lady who was nice enough give me a coupon. (Otherwise this would be 2 stars).
Horrible, horrible service.

The women’s section (especially dresses) is always a mess. The workers are very unfriendly and unwilling to help. The sections are not organized and a mess. Fitting rooms are disgusting.
Plus side: the other sections are all very nice with good sales.
I’m not sure what’s up with the women’s section but there are much better options in KoP to shop at.

I used to like this Macy’s until recently. I was in here last night buying jeans, and none of the dressing room doors have locks, This would be fine, if they had a fitting room attendant to help their customers find fitting rooms. They don’t… so I had the pleasure of having other customers burst into my fitting room on three separate occasions, while Im in various stages of undress. Not cool at all. On top of that, since no one monitors the fitting room, there are piles of clothes no one wanted, all over the place… just a MESS! The Macy’s at Springfield Mall is the same way.
Worst of all, when I got home, I found out that the idiot cashier who waited on me left the ink sensor on my jeans, so now I have to go all the way back there to have it removed.

I like this Macys. I tend to shop for watches when I am in Macy’s and this one had a good selection of swiss watches at reasonable prices. The store has a wide variety of products, more so than most Macy’s. I do wish it was a bit closer to home.

I like shopping at Macy’s just to shop! You can find some decent items such as Goldtoe Socks at a decent price! You can also find decent-​priced jeans and other products!

Omg! I absolutely luv Macy’s. They have crazy sales on name brands. If you wanna shop and end up with a few dollars in your pockets go to Macy’s.

If you are looking for a mattress we highly recommend working with Walter Tinney at the Macys Mattress department. We just had the most pleasant experience working with Walter in exchanging a mattress we had purchased previously. Not only did he guide us through the process of exchanging the mattress, he was extremely helpful assisting us with selecting a new mattress. He was pleasant, professional and incredibly knowledgeable regarding the mattresses and their policies and Macy’s sales to ensure we got the best pricing available. A big thanks to him for his help, we’ll be back!!! Be sure to ask for Walter if you’re looking to buy a mattress at Macys, you’ll be glad you did!

Oh man! I loooove this place! Biggest macys I’ve ever been to. Well, not THE biggest, but it’s still pretty awesome. They have everything and its wonderful! So organized and the people are friendly.
The shoe department rocks! There are so many cute shoes!!! And the shoe sale is heavenly! Sometimes up to 80% off… That’s dirt cheap for what you would be paying a lot more at Nordstrom or Neiman Marcus. Although… Their shoe sales are pretty good too…
In the basement, they have a great mattress section. The guy working there knows everything about mattresses and the sheets and comforters. He’s really helpful. Then, there is the lingerie section — so much pajamas, panties and bras! I feel like the Indian ladies are a bit too attentive at times but they’re nice. Then there’s the fitness and swimsuit or coat section, depending on the season. I will admit, the fitness clothes variety is lacking but sometimes they have too many choices for the coats and swimwear. Then there’s the teen section, children section, luggage section, oriental rug section, small appliances, and silverware and plates… Damn, this is getting sad… I do have a life…
Anyway, I’m just saying they have a lot to choose from… And that was just the basement… This Macy’s is 3 floors tall! I don’t think there is anything I would complain about either…
Update: June 14
Their men’s section is huge! So much clothing for the guys, I’m kind of jealous… I got my dad doe shirts, pools, and shorts… I wish shopping was aways that easy.

I like Macy’s as I can always seem to find good deals. We’ve purchased clothing, watches, towels, perfumes/​colognes, and kitchen ware items from here. Displays are usually well stocked and relatively organized. My wife usually doesn’t have much luck in finding shoes or clothes for herself.
Finding people to help can sometimes be a challenge and some parts of the store is starting to show its age. Men’s room on the second floor back in the men’s department is usually clean. Being at the King of Prussia mall, this store tends to be crowded.

I really wanted to write this review as a shout-​out to Walter Tinney. If you are even remotely thinking about buying a mattress from Macy’s, go and see Walter!
I had come in to look at the mattress advertised for $ 249 (which it turned out is not on display in their store. Closest location is Exton) but Walter did show me 2 other mattresses in my price range. Not only did he not pressure me, he willingly offered tons of information like when the next sales would be (and that many of the floor samples are going on sale soon if you need queen or twin) and made me feel like a valued customer!
He even wrote down the name of the mattress in the other store as well as another that I sort of liked as well as the prices of them. He really made sure that I knew all my options as well as the best times to purchase them; seriously, go see him if you are looking to buy!

Good place and always crowded.
The one thing I wish here is that they had big and tall selections in store. I get alot of my work and causal clothing from macys and they have a wonderful selection online… but for me store visits are usually a drag.
Get more big and tall in store.

This Macy’s in the King of Prussia Mall, has the ability to swallow you whole and you could be lost for days. Good things it’s always clean and pretty organized every time I go. Of course there are the occasional annoying people at the perfume counters jumping out of bushes and hanging from the ceilings trying to spray you with every possible scent they can find. Sometimes it’s like they’re priests trying to perform an exorcism on my damned soul as I try to shop or something…
I think one time I checked in on Unilocal!and received a savings pass which was a nice surprise.

All of a sudden I like watches, dont wear them often but when I do I like wearing a nice one. I walked in jyst to look around then i saw the sales lady unboxing this nice looking Movado. I asked about it and she informed me that thwy gad just received that one in today. Since i had two messed up weeks i told myself that i deserved something nice. Well, i walked out with it.

Located inside the King of Prussia Mall, this department store could get lost, really lost in the mix of things. Thankfully, this Macy’s has the capacity to stand out.
It’s clean, and well organized although the cosmetic area feels a bit cluttered. No, I do not want that spritz of Angel for Men, or CK1. Anyway, overall it’s pretty easy to navigate with things clearly marked. Last time I went in, I purchased something from MAC and was in and out in a hot minute.
The men’s suit collections have some seriously wonderful deals and discounts. The jewelry counter has been particularly gracious with bad gifts that required some exchanges.

Not the best and not the worst Macy’s I’ve ever been to. It’s small compared to what I’m used to, but the store is packed with merchandise. The older gentleman that works in the men’s suit department is a real sweetheart. Their sale prices are PHENOMINAL too. Hit or miss all in all, though.