Went in there after the snow storm to by a snowblower and a week later saw the same snowblower for $ 150 cheaper than it was a week ago verified by a store employee. I went to the store to see what they could do for me and spoke with the owner and was told that I was given the wrong price by the associate I spoke with on the phone and that he would refund me $ 50 trying to make me happy. I know that when I go to True Value I am going to pay a premium price but did not expect that much over. I would now rather drive into town rather than give them my business. not a very good customer experience.