O’Reilly Auto Parts

Staff went above and beyond to meet my needs. They were very friendly and took the time out to make sure they found the parts I needed. Staff was very professional and friendly. some of the parts i needed weren’t in stock so they ordered it and I had it the next day. O’Rielly has the best prices in town I wouldn’t do business with anyone else. I left an extremely happy customer ;) 2 thumbs up and a five star for sure!

Mainly came here for an Optima battery to help support my new car audio system due to my lights flickering every time I dropped ‘dat bass. Heh. Anyway, the friendly sales associate, Mario, was very patient when helping me decide which was best for my ride. Ultimately, we agreed on a YellowTop because it could easily handle my system’s high demand. Yup, Hallelujah — no more fear of being stuck like Chuck on the side of the road from having a whack a** battery that can’t hang.
Mario confided in my boyfriend that he didn’t have a maintainer on site and wouldn’t know how to use it even if he did. This device is imperative for my custom car alarm and sound system so that it wouldn’t lose power and reset when swapping out batteries. I’m very thankful for his honesty because it saved me from the headache and frustration. He referred us to the O’Reilly in Belton where they do have a maintainer and staff that actually know how to use it — so keep that in mind.
With the exception of Mario, the rest of the staff were very unprofessional and were bickering amongst each other in front of customers. You can clearly tell that there’s a lot of animosity between them. Leadership from lack of Management is truly lacking here.
Would I come back again? Probably not. That is, unless this particular location has something I can’t get elsewhere, but I highly doubt that.
+ Free battery installation
+ Car battery core refund
+ Price matching available
+ Military discount