Last Key Realty

My husband and I stayed at Sunset’s Solace for a month this spring and fell in love with Key West. We found the location perfect for an extended stay — close enough to enjoy all Key West has to offer but far enough away to also enjoy peaceful nights and wonderful sunsets.
Last Key Realty was first class from start to finish. Lori handled the booking process and was very responsive. Shannon provided additional information prior to arriving in Key West, met us to deliver keys and walk through the condo, contacted us frequently to ensure everything was going very well and also provided many suggestions on restaurants, shopping and attractions. They were both amazing and strived to ensure our entire stay was perfect.
The condo was beautiful, very large, updated and clean. It’s even roomier than the photos portray and is well-​stocked including all needed household items plus an outdoor grill. Some starter consumable items, e.g. paper towels, were even provided allowing us to begin enjoying our trip immediately. The complex has covered parking which is great plus with all the sun in Key West. We also enjoyed the beautiful pool and hot tub area.
We brought our bikes to Key West and found them invaluable for getting around. Many bike rentals are available if you don’t have this option. There are also several bus stops close to this condo and we took advantage of this transportation option.
The balcony view was amazing looking over the marina and out to the ocean. We really enjoyed watching the marina activities every day and drinking a glass of wine while watching the sunset every night. The water life was amazing at the marina, we saw horseshoe crabs, manatees, a bull nose shark, and HUGE tarpons!
If you’re planning a trip to Key West, I would definitely consider this condo or any property through Last Key Realty.

I have to change the stars to four and that’s upsetting. Everything was great except for the day we left. I informed Lori of our flight arrangements before we arrived (now this is partly my fault for not double checking with her that it was ok to stay and extra two hours). Check out time was 11, at 10:30 the front door opened and a hound woman walked in, I asked what she was doing there and she said she was there to clean. I told her we still had a half hour. (That’s when I realized my stupidity in not asking for an extended check out time). She said ok and walked out the door. 10 minutes later an older woman walked in and said she was there to clean. I told her we still had laundry in the dryer and wanted to throw away our trash (I know that’s part of their job, but I like making things as clean as possible when I leave a rental). She got very angry and huffed away. I asked for 30 more minutes. My cousin had to put his wet clothes in his suitcase, and I didn’t have a chance to check all the rooms for any misplaced items (thank God we grabbed everything). When I told her 15 minutes later (not the original 30) that we were finished she huffed past me and sarcastically said «thanks a lot». So after all was said and done, we were out on schedule and got attitude anyway. Would have been nice for them to knock on the door instead of letting themselves in unannounced. I would have been extremely upset if we weren’t there but o all of our luggage was. Other than that, the stay was wonderful and am looking forward to it agin next year, just not in August!!!

This was our first time in Key West. We chose Cool Breeze in Truman Annex. We contacted Last Key Realty to make the arrangements and we couldn’t have asked for any better service or a nicer home to rent. Lori Bailey (Last Key Representative) was fantastic. From the first time we spoke with her until she called the morning after we checked in to see how everything was going, Lori made sure that we had a great stay. The home was as advertised and was even nicer than we expected. Don’t hesitate to rent from Lori at Last Key Realty or the home named Cool Breeze, we plan on returning.

Just got back from a bachelorette party in Key West. We rented Casa Louisa from Last Key and the communication from the very first booking was superb! I highly recommend using them for rental services when looking for a place to stay in Key West. We were incredibly happy with our house but most importantly we were incredibly happy with the guest services. Shel Segal is the best!

The staff at Last Key went out of their way to assist me with the vacation home rental process. I initially worked with Alex to secure a rental property for our large family gathering. She was more than accommodating to find us a fabulous vacation home. Upon arrival our guest services coordinator was Shel, he welcomed us upon arrival, and was there with lots of great information throughout our viisit. Our family loved him! I know we will contact them for our next Key West vacation, we highly recommend Last Key Realty for anyone interested in a vacation rental in beautiful Key West.

Absolutely agree with a previous negative review, the sales associates do not know what they are doing. I was quoted one price on a rental house only to be informed that the price had magically increased by $ 1100 the next day. In addition, the sales person (Monica) told me that it was «incredibly difficult to understand me because of my accent». Hey, if you are fine with taking 5 digit sums from «foreigners» to rent them a small 2 bedroom house, then you should be able to bear with their accents. I found this attitude unacceptable from a service professional; confusion and rudeness is not a way to handle the business.

Excellent!
If you are going to be visiting Key West and need a vacation or long term rental I highly recommend Last Key Realty. I dealt with Lori and she was just awesome… great customer service skills and patience. She welcomes you at check-​in and check-​out. The morning I checked in she offered a coupon for Banana Café (which was delicious but that’s a separate review), she also gives you a little tour of the property. You would think most realty companies do this but they don’t, so taking the initiative to make me feel welcomed right from the start is something I don’t take for granted. Also, any time I had some sort of technical difficulty in the house I received same day response/​repair.
I stayed at Toba’s Treehouse and I must say it was a great location; quiet neighborhood but still close to the action (though everything on this island is close to the action). Some stuff in the house could use some upgrading but overall I had a wonderful experience.
Grill, pool, sun, and family… it is paradise in Key West!

Unprofessional and confused.
I recently attempted to find a vacation rental trough this agency. I had two different people telling me two different things over the course of a week. One said properties were available and she would not return phone calls or emails and the other person would answer the phone and emails but was incredibly rude. It seems to me that that kind of spotty service, confusion and rudeness probably is reflective of the over all way this company handles business. Bad experience.