Key West Hammock Company

We bought a hammock at the Key West store in Duval Street. We paid upfront ($ 1110) and were told the hammock would ship to our home in Belgium. Now a year has past and we still have no hammock. The customer service other people talk about in their review is non-​existing. And I literally mean non-​existing. They can not be reached through their website or by e-​mail. Terrible service, I say stay away!

Like many of the other reviewers we wandered in to browse. We left with a hammock! The sales person was very attentive and helpful. We tested a few hammocks and then he mentioned 100 off if we order in the store. (I checked, it was indeed 100 more online). He seemed willing to negotiate and said there is no sales tax and he would ship it for free. He made it seem like he was giving us a bargain but there is free shipping on everything over $ 99, per the website.
The hammock itself is very high quality and incredibly comfortable.
I called to follow up on the shipping and the person that answered was very curt with me, expecting me to have a model number on hand. He then referred me to the company in Vermont where they purchase the hammocks. The woman there said they are a little behind on orders but that mine would be coming soon. So basically, they are just a reseller of the hammock company in VT, which has it’s own website with similar prices.

I visited this place back in January 2014 purely by accident. I was taking a stroll with some of the spouses I had met at my hubby’s company retreat, when one of them asked if we can check this place out!
We were immediately greeted by a friendly, older gentleman and invited us to sit in one of the hammocks as he gave us some information about the hammocks. As soon as I sat in one of them, I was in love! Not only did they look and feel great, they were super comfortable! We ended up purchasing one for each of us. He gave us a great deal, free shipping, and free hardware for easy installation.
I received my hammock a week after returning from Key West and loving every single minute I’m on it… that is whenever my daughter is not cozying up inside it as she reads her book! I would definitely visit this place again to purchase another hammock!

The hubby and I walked rather willingly into this store four and a half years ago while on a jaunt to Key West. We’d walked all over Key West and were ready to give our tired dogs a well deserved rest. I think we stayed there for over and hour. I fell in love with the Hammock Chair. After 15 minutes of a well presented plea to the hubby, who at the time couldn’t fathom $ 170 on an outside chair we could only use in summer at home, we ordered this lovely creation.
Shipping was free and thus easy. Set up was a breeze at home. Now the hubby is a believer and this is his favorite spot of all our patio furniture. And we have some comfy seats. It’s a pretty consistent fight between the kids and him.
I love that the hammock can hold up to 300 lbs. it’s big enough for cuddle nights looking at stars with a nice fire in the chimnea. It’s big enough for my 6’5″ hubby to stretch straight out and sleep on the few lazy evenings we have. It’s still as good as when we put it up four and a half years ago.
Now to only be able to use it when I want…

My wife & I stumbled upon this store, and loved the variety, quality & colors of swings & hammocks available. The service was great, & unbelievably, we bought a hammock, getting a good deal. The item was shipped as discussed, promptly, & was relatively easy to assemble. We love our swing!