Key Biscayne Building Department

Why is it impossible to get anyone on the phone in this place? Why do they close at noon? Why did I have to drive all the way here from the mainland just to get a simple question answered? Why do the clerks just gossip while people are waiting patiently to be served? It must be nice being a government employee. Overall I’m having a pretty poor experience but I’m going to be coming here a lot in the neat future so they have a chance to improve my opinion of them. I tried calling the contact number on their website but it just goes to some woman’s voice mail. It’s kind of obnoxious when your sitting right across from the person who’s listed number you’ve called and it goes to voice mail because she’s too busy gossiping with the other clerk. Very poor experience indeed. Key Biscayne building department customer service has a lot of room for improvement.