U-Haul Moving & Storage

I really wish it were possible to give this place negative stars.
So we reserve a 17 ft. truck for 2÷16÷12. No brainer, everything goes well. So its finally the 16^th. We get lost, call Uhaul and ask for directions. Its to the right. We get to the right and when we can’t go right anymore. We call again. «Are you sure its on the right? We aren’t seeing it» The stupid female at the front desk assures us its on the right. So we back track. We are going in circles and the diesel in my pals ’69 VW Bug is not by any means cheap. Finally after looking like idiots trying to find this place we call a 3^rd time. «Oh my bad i’m not very good with my left and my right. Its on the left side.» WTF? Maybe she could have informed us of her incompetence before she started spitting out directions!
So we finally get to this dump and…
They don’t have our truck. Yeah, we reserved it 3 days in advance along with a dolly. No truck. No dolly. No sorry. All they have is the 24 ft. No discount is involved even though they have screwed us not once but twice now. So we ask how much this particular truck is going to cost, tax & fees included BEFORE the front desk rings us up. A lot more than we wanted but we need a moving van! So now this chick is ringing us up and what do you know? The total comes out to $ 45 more than she told us. Uhhh… ok. Your lucky we need this damn truck Kerman!
So we rent it. & now my friend is asking this chick How much gas the tank holds, Whats the mpg and How much its going to cost to fill the truck up and How much money shes going to spend on gas going to Mt. Shasta. So with all of these questions answered we come up with a rounded up estimate. Well… That clerk answered all those questions wrong. From the mpg to how much the tank holds. *Sigh* Our estimate was slaughtered by another bill and a half! & we were taking her dumbness into consideration! We were generous & now we are the dumb asses. Should have done the online research!
So we finally get on the road after loading the truck. (without a dolly!) Kerman has scheduled us to drop off the moving van at 9am in Shasta City. Ok, a little early but fair enough. So we wake up extra early to clean up all the cat hair, dead bugs, dirt and snow the truck has encountered on the 7 ½ hr drive the day before. Done. So now we call Shasta City Uhaul to ask for directions. They don’t open til 10am. WTF again?! Seriously, I think the girl at the front desk in the Kerman Uhaul just makes up all this shit as she goes! Not one single bit of information she ever gave us was correct. I’m almost positive she made everything up! Or she is mentally challenged in some way. Good rid-​dins. Don’t ever come here. It will turn your hair white!