Cost Cutters

if its possible i wont be giving any start at all, how could somebody did that to a customer, i literally cry for hours knowing i could never go out without feeling something wrong with my eyebrow, im a tan skin person n have a thick shape eyebrow, n all i want is to wax it meaning just clean the extra hair n leave the rest of my eyebrow, n i know i said it few times how i want it to be just clean n not reshape or even trim really thin, just imagine i have seem to have a white patch on my eyebrow n my eyebrow looks like the eyebrow of 5 year old cartoon drawing, i was sooo embarrassed n crying on my way to the car, n i hve to say please janet understand what your customer need, i will never come there, n i work with customer service n how am i gonna face my customer without feeling embarrassed??? there is no words that could described how i feel!!!

Unbelievable experience.
I walked in here at 12: pm on Saturday for a quick cut. Being it a Saturday I figured there would a long wait. To my surprise there was no wait. 4 stylists waiting for something to do.
As I approached the desk I noticed a sign «HAIR WASH 3.00». I asked one of the 4 stylists if I could get a quick cut. She asked me how much product do I have on. I told her just dry shampoo. She then told me I would need a wash. I explained to her, that I want my hair cut dry since it’s natural curly. She gave me funny look and asked what brand is the dry shapoo. I told it was Sauve. She tells me she never heard that (yeah right), and that she has skin allergies, and she would have to wash it or wear gloves. I told her again… I want it cut dry. If there is problem I will go elsewhere. The other 3 stylists are still standing here. Again she is confused with my request of a dry cut, and telling me about her allergies and how she has to wear gloves, mask etc. Since I am choosing not to pay the extra money to get my hair washed. She actually responded in disgust. I looked at her, and the other 3 stylists and told them, ya know I changed my mind. I will go elsewhere. You now have lost a sale and a tip! I knew at that moment there was no way I was letting these idiots cut my hair. I am sorry you chose the wrong profession since you have allergies. I am sorry you were not intelligent enough to have 1 of the other stylists take me. Never ever again.

I have been taking my kids here for years for simple and inexpensive haircuts. But I will never ever step foot in this store again! Today I took my 9yr old son in for a simple trim and shape up. He has been growing his hair out for nearly 3yrs. It was looking a little messy. This woman, Janet, took what I said about cleaning it up to the extreme! She chopped it all off! She took at least 4 – 5 inches from the front and tapered it back into almost a mullet shape. I was completely livid, my son was crying and there’s almost nothing that can be done other than cut it even shorter to make it look decent. Never will I trust someone from that location again!