Firestone Complete Auto Care

Kennewick, Estados Unidos

2.3

Abierto ahora

6 opiniones

Contacto

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Teléfono:
+1 509-619-7491
Sitio web:
www.firestonecompleteautocare.com
Dirección:
1765 N Columbia Center Blvd, Kennewick, WA, 99336
Categorías:
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Hoy

Hoy 07:00 – 19:00
Abierto ahora
Horario local (Kennewick) 8:55 viernes, 18 de julio de 2025

Horario de apertura

lunes 07:00 – 19:00
martes 07:00 – 19:00
miércoles 07:00 – 19:00
jueves 07:00 – 19:00
viernes 07:00 – 19:00
sábado 07:00 – 18:00
domingo 08:00 – 18:00

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6 opiniones sobre Firestone Complete Auto Care

No se requiere registro
Tu valoración: 1
Richland, WA
I go here because I can usually find a coupon for a discount, so it’s cheap but man they are so rude here. I dread going everytime and I’ll admit I wait longer than I should to change my oil because I hate the place.
Tu valoración: 5
Kennewick, WA
Been seeing these guys for years now. Main reason? Their customer service. Prices may be a little bit higher than some of the local guys due to them being apart of a chain, but I keep coming back because I appreciate the honesty of Steve (the GM) and his staff. This particular day I called to see if they had the time to see me because my check engine light was on. Said I’d be there within 30 mins and to expect me there. I got within 2 miles and my alternator took a dump so I had to pull over and call a tow truck. Tow truck came an hour later but it looked like Firestone still kept a bay waiting for me when we pulled up even though there were other cars there waiting to be seen. I appreciated that because some places would have said I was SOL and put me back at the end of the line.
Tu valoración: 1
Kennewick, WA
Stay away from this place!
I wish there was an option for ZERO stars. Rude, Dishonest, Terrible! I went in for tires and alignment and they installed the tires then said they cant do alignment until I replace parts that would cost $ 500! I took my car to SEARS for a second opinion and they said NO parts needed to be changed and could have saved me big money on tires compared to Firestone. Stay AWAY, go to SEARS if you must use a national chain.
Tu valoración: 1
Kennewick, WA
15 months later, the overcharged Firestone brake job is done. So not only did they over charge me by twice the normal amount, but it was not done right. Brakes should last much longer than 15 months. I had a good mechanic, All Automotive Services, do the job correctly. And they have a 2-​year, 24 month warranty to stand by their work.
Stay away from Firestone.
Tu valoración: 1
Kennewick, WA
This one is ongoing… it will be updated.
Had these guys replace my battery. I needed it done quick so I had then do it with my oil change. I was shocked at the price, explained that I figured they were asking $ 40 too much for a battery. The manager replied that they sold interstate batteries, best on the market.
Well, I have been able to drive it home and that’s all. The new battery won’t start the truck. When I called yesterday they said they would send a tech to my home. I called today when he didn’t show up and they now don’t know who I am… waiting for a call back. One other thing… not one of my stations on the radio reset with the new battery.
Update: I didn’t have time to deal with it yesterday because of my schedule. Today I popped the hood and found their technicians never bothered to tighten the cable on the positive terminal. Great work guys.
And I’m still waiting for them to call me back.
Tu valoración: 5
Kennewick, WA
Our family has been trusting our vehicles with this location since it originally opened as Tirestation. They have always treated us with respect and done great work on our cars. Their pricing is very reasonable and they warranty the work that they do! Steve and his team have our best interest in mind. They let us know what needs to be done now and what it will need later on down the road. I have sent many friends down there and they have also been impressed with the service and pricing.