This store needs help. You ask for something that you can’t find and the people can not speak English or they do not know where to find it. Plus when you go to check out. There is only one or two check out lines open. It takes so long to check out. This place is a joke.
Ashley T.
Tu valoración: 1 Philadelphia, PA
This store receives one star only because I can’t give it zero. I have wasted more time than I care to share sitting on hold, getting hung up on, having store employees tell me my order was not in store even though I received an email saying it was. Then, surprise, it was in the store, they just couldn’t locate it. So I asked to have them assemble the bicycle, which was a service they provide. Five days later, I called to check on the status and the bicycle is still not assembled. This was intended to be a birthday gift for my husband so we could take family bike rides together. It is now over 3 weeks since I ordered the bicycle and it is still not ready for pick up. I cannot believe this horrible service and utter incompetence. Rest assured, Walmart, I will not be visiting this store, or any others, again. You have lost a customer.
Chris S.
Tu valoración: 1 Glenolden, PA
So… I try to avoid Walmart in my real life but it’s closest to the parents so sometimes it’s necessary. 1st: this one is big. I mean really big. It’s also designed to expose you to product vs convenience: example, there is about a half mile between the milk, bread and eggs. If you need socks AND eggs for example, make sure you use the can first because it’s a time commitment. 2nd: many shelves are bare like all other Walmarts. Interestingly, they still crap the aisles up with pallets of unshelved product(which makes your walk even longer). 3rd: like all Walmarts, help is impossible to find and untrained. I waited 20 minutes to buy a laptop. 15 of that was the cashier trying to unlock the 27 different anti theft devices on the cabinet. Shockingly, they didn’t have the pc I wanted. I have to say on first impression, the store looks massive and great. In reality, it’s just same olé Walmart with a lot more exercise involved.
Aron M.
Tu valoración: 2 Ledgewood, NJ
We visited our neighborhood Wal Mart recently. What a let-down! Granted, Wal Mart is never a luxury experience, but this place is really the pits. Let’s set the scene: you walk in and suddenly you’re inside a gigantic, empty, tin can. There is not nearly enough merchandise to fill this expansive wasteland of a store and the merchandise they do have is disorganized on crappy displays. The lay-out of the store doesn’t really make sense — we found ourselves walking from one end to the other several times for a few ordinary products. The middle of the store is completely empty and there is a single futon and some messy shelves surrounded by street cones; we had to rest on the futon on our twelfth trip across the store looking for socks. We interacted with the«photo center» on our recent visit to this Wal Mart(translation: a falling-down desk with some empty boxes behind it as well as one printer). The first time they printed our picture, there was a large error on it and we had to wait while they printed the second. The staff was helpful about this, and the second one turned out fine, but it was a minor nuisance. This place really needs to be spruced up and someone needs to look at(and completely redo) the layout. The place is under construction so perhaps a new plan is in the works but construction seems to be going at a snail’s pace — I haven’t seen any improvements over the last 6 months. The parking lot is huge and poorly lit. I’ve been to many a Wal Mart in my day and this one is on the bottom of the totem pole. On the bright side! It’s outfitted with a McDonalds in case you’d like a Big Mac for your trek across the Sahara.