Outback Steakhouse

Had a great dinner and a great experience, wait staff were great

Walk in early evening on a Tuesday. Place is empty. Host seats me at a booth. Next set of customers come in with a pack of kids and the host sits them right behind me. Really? Empty dining room to choose from and you sit them directly behind me. I understand making sure that each server has a guest, but I don’t believe you need to stack us on top of each other.
I ordered the fish tacos. Really salty and dry. I won’t be ordering those again.

First I would like to start by saying I love outback! Always get amazing service and amazing food but this trip to outback has completely changed my mind about it. It was lunch time about 2 pm before I went to work and I was craving steak. I was stuck between the filet and ribeye I didn’t want something small so I went for the ribeye. It came out warm not hot but that was no biggie what the problem was is after the second bite I realized that this steak is not good. I don’t know if it was the seasoning or the texture. (Keep in mind I was never able to pick the seasoning I wanted for my steak. Can’t remember if that’s longhorn or outback tho lol.) I picked medium which it was so I ate a little bit more got a box and carried on. Once I got home I let my friend try some of my steak and it was then that I noticed I was given a sirloin steak. I am now livid with outback that I payed the price for a ribeye entrée and got a sirloin what a rip off. If I will ever return to outback is very questionable.

Went here on a Sunday evening and it was cool. No real complaints. I ordered firecracker salmon with seasonal veggies. Everything was good. I also had the carrot cake and it was delicious! I’d return here but next time I’d order a steak since this is a steakhouse after all.

Never again, we went out for a nice dinner to celebrate my husbands new job, the bartender, ELISHA was disrespectful and was more concerned with flirting to get a tip that she never got one at all. The drinks were disgusting, and our soups came after our meal was complete and we already paid. She claimed she forgot them but didn’t want to adjust the bill? Horrible service. Outback should get bartenders who care about customer service and not trying to get a date out of it.

I ordered the filet and grilled lobster combination with a side of broccoli. The steak and lobster was cooked perfectly for me (medium). The steak was juicy and tender, i loved the lobster and especially the butter sauce. Will definitely eat this meal many more times, it’s wonderful.
Oh, i had the potato soup instead of salad… That was excellent as well.

This is our first time back in a while. We were pleasantly surprised at the additions to the menu since out last visit. The «sip and snack» menu had some great drinks on it and the prices were amazing!
We loved everything we ordered which was an appetizer trio that had coconut shrimp, seared AHI and crab stack. Everything was great. For my entrée I got the grilled chicken and bottomless shrimp. My only negative was it took a long time to receive my additional orders of shrimp. :-(
Our waiter Milo was amazing and made sure we had everything we needed. Even though it seemed like he was waiting 20 tables by himself. Other than that we had a great dinner. Outback may make it on our frequent visit list. We will be back soon.

We went to dinner and right off the bat we felt welcome. Our hostess was sweet, and our server attentive. Our food was out in a reasonable amount of time considering how busy they where, and it all was delicious. The coconut shrimp was to die for! And the key lime pie melts in your mouth! We noticed a manager yelling at the hosts, which made us feel a little uncomfortable, but thats the only bad thing I have to say. Especially for a chain restaurant, it was a fantastic experience.

Let me first start by saying my family and I went after the lunch rush (maybe 8 – 10 customer tables at best). There was ample servers to assist the customers flow. We always order a side item to give my child something to eat. We usually ask for a table away from other customers just in case my child is a bit fussy.
Arrived and immediately ordered something for my child to eat so I could enjoy my meal later. The side item took 15 minutes to arrive (we got a side salad before the side). When I questioned why the side was luke warm, the server stopped me (literally told me to stop) expressing my displeasure politely and said she would get the manger. The manager came out with an excuse about «liability since the side item was for a child». REALLY??? I am so disappointed! I won’t be back! My food was also luke warm (like it had been sitting waiting for table service but forgotten). I could have taken my money to another restaurant, gotten better service and better food. When will managers learn? Families are customers too! It doesn’t feel good having your concerns dismissed!

First point of issue: No WiFi! Come on, people! We are in the 21^st century where everyone has a smartphone with lots of data usage. Let the customer talk about how good your restaurant is.
Second issue: getting food to table took forever, even with it being slow. Less than 10 customers in the entire place. My order of 2 chicken tacos took 25 minutes!
On the other hand, the food was awesome. Chicken tacos — especially the sauce — were great. Blooming onion was better than expected. The waitress made sure to keep my drink refilled constantly.
Overall: Good, just not for lunch. Come back for dinner and enjoy!

I was staying at a hotel nearby and stopped in for dinner. We frequent Outback back in Charlotte quite often and the quality is hit or miss. However, this location did not disappoint.
The service was excellent! We agreed this was the best meal we had ever had at any Outback. Both my sirloin and my friend’s ribeye were perfect, the salads and bread were fresh and the potatoes were perfect!
The Orange Rita’s were delicious, actually one of the best drinks we’ve had in any restaurant. Strongly recommend this location in Kennesaw!

This place was a MADHOUSE tonight. They told us 1 ½ hour wait upon arrival, but we grabbed a seat at the bar, ordered a drink and before they were gone a booth opened up in the bar area. We had two great member of the wait staff helping us, Kelsey and Thomas I believe. We really didn’t have to wait for anything other than my second Bloody Mary, and that was the bars issue. Actually the bar is the only complaint that I have. My Bloody Mary wasn’t as good as usual, the lime and olives were not in the drink, and the garish and lime can really add to the flavor. They amount of alcohol was not consistent, the first drink was weak, and the second was strong to the point of being hard to drink. Overall I was happy with my experience and we will return. I also got the duchess on my check in! Awesome.

I like the prime rib at outback and I also like the chop salad. So that’s what I ordered last night. When they brought me the chop salad the bottom of the bowl is dirty so I sent it back. The silverware and knife were also dirty. They brought me another salad on a clean bowl. Then they brought my entrée out on the dirty plate the bottom of the plate was dirty and greasy. That’s just disgusting to me. I think I’m a call him later and complain to the manager.

I really like the food at Outback, so far as chain restaurant food goes. This location, though, is horrifyingly bad. It used to be great, but started going down hill about a year ago, and has gotten progressively worse.
Went in for lunch with my husband today and the service was just abysmal. It was not crowded, and the server was not overworked. We got there at 1:15, and at 2:35 were still waiting for our food. No explanation, and inattentive service from the waiter.
The manager finally came over and apologized, about 10 minutes after we asked to speak to her. She did take care of our lunch, which was the right thing to do, but it just isn’t worth my time to hang out for nearly two hours to eat my lunch.
Inexcusable.
On a brighter note, the service at the bar is typically much better, so if I have a craving I can always still sit there.

Our server worked extremely hard and was the only redeeming part of our visit. They were clearly understaffed and while I would hope our experience was an exception this is the third visit where this happened. Getting seated took well over 30 minutes. Getting drinks took another 15 minutes. They we’re out of baked potatoes of all things. Also they were out of many steaks. Appetizer came out rather quick but when our prime rib showed up it was cold like it had not been kept warm after they prepared it. They offered to throw it on the grill and when it came back out our medium prime rib was now way over done. The lobster tail was entirely too salty and overcooked. Each time we have tried this location it’s always the same excuse that their kitchen is running behind. Management needs to fix it.

My boyfriend and I were there for almost 2 hours. We waited a long time to receive our drinks. We recieved our soups 20 minutes apart and the rest of our food took just way too long. At first, I didn’t want to blame the server, she was very busy with multiple tables and constantly moving. But then when everything slowed down, she only had 3 tables (our table included) and we waited 30 minutes after we finished eating for the bill to be delivered. Our server was just talking to customers about 2^nd & Charles and her crazy Baptist father. Okay. We’ve been ready to leave. Crappy tip for you.

I love Outback Steakhouse! And this location is always my go-​to place when I’m in dire need of some delicious steak and mashed potatoes! They even have a drive through take-​out! I go here probably 2 – 3 times a month. The food is always great and the service is always fast and friendly.

We have been to this outback several times and it’s always been good food but, the past 2 times we have been here the food has been not quit up to par. The blooming onion is always great and cooked perfectly as expected but, the steak lacked flavor and had a sour vinegary taste. The new crab and avocado appitizer was not good and I would not recommend it to anyone. Their lobster tacos were ok. We expected a lot more from a chain restaurant. Our waitresses have always been great and service made the dining experience great!

I’ve been to many Outback locations, and to this one twice. The first time I came, everything was great: food was hot and cooked correctly, the service was stellar, and all was well. When we came back in last night, something seemed different and we soon figured out what it was: this location got a new manager.
Apparently, this manager came from another large restaurant chain, but one that doesn’t serve the same type of food that Outback does. So, when this manager brought kitchen employees from his previous establishment, they had to learn how to cook everything the Outback way. I think they still have some learning curves to overcome; the whole night felt really slow, but we were there for about an hour or hour and a half. Once the drinks were fixed and the food started coming, everything felt more normal.
We sat in the bar area, in the last booth closest to the kitchen entrance. It didn’t take long for boyfriend to get annoyed with the staff yelling, «Corner!» From what we were told, there was an incident where someone came around the corner too fast and collided with another server and dropped over $ 100 in food. So, instead of installing those convex parking deck mirrors («the kitchen is ugly and they don’t want patrons to see it»), the staff yells, «Corner!» when they’re coming around one of the two corners to enter/​exit the kitchen. It got old really fast.
We started off with drinks: boyfriend had a moonshine drink (in a faux Mason jar that had the Outback logo), I wanted a blood orange ‘rita. A good while after I ordered it, maybe 10 minutes or so, the bartender comes over and tells us that they’re out of the blood orange mix and I need to pick a new drink. I don’t know why it took her so long to tell me that, unless she was looking for the mix. The bar wasn’t super busy that evening. After looking over the menu, I settled on the blackberry mojito that arrived maybe 10 – 15 minutes later. It was good, but not what I wanted. Oh well, hopefully next time. The manager offered to buy me one the next day when the mix was supposed to be delivered, but I couldn’t make it up from Midtown where I work.
For entrees, I got the Outback Special with a sweet potato and garden salad. Boyfriend got the prime rib with a loaded baked potato and Caesar salad. Our salads came out pretty quickly (we had been working on the complimentary bread so I really don’t remember how long that was; I think before the drinks). Salad was good, as far as salad goes: fresh, good flavor, right amount of dressing (not sure what else to say!). And, a few minutes later, the kitchen sent out another set of salads, which we ended up keeping because they would have ended up in the trash.
Our entrees came out and looked great: my potato was really hot, and I loved how the butter melted quickly! And the brown sugar caramelized really well, too. My steak was more room temperature than hot, like it was ready before the potato was. And I wish I had gotten the seasoning instead of the wood fire prep; it didn’t have a lot of flavor and required A1. While we were eating, the manager came to talk to us about our experience, and I feel like my steak got super cold while I was talking to him. And the second half wasn’t as enjoyable as the first. Not his fault though: during this conversation, I told him about how i didn’t get my blood orange ‘rita, and he later comped my mojito for me! Nice gesture, and great customer service!
Boyfriend liked his: cooked properly (more rare than I would like it), and plenty leftover for steak and eggs for breakfast. They kitchen was really skimpy on the bacon for his potato though. The food runner generously brought out an extra side for him that had more than enough for his potato. I added some to my bonus salad and still had leftovers.
At some point, our server told the manager about the «CORNER!» thing, and the manager came back a second time for us to explain how that was annoying it was, but we didn’t. Instead, he just informed us he would take 15% off our bill (in addition to the free drink) for the nuisance. At least that’s what our server told us later.
Finally, I have to give major props to our server for putting up with us (read: my boyfriend talking her ear off all night about alternate «CORNER!» solutions). She was patient with a very pleasant attitude and did everything she could to make us happy. I didn’t catch her name, but I hope she’s my server next time I go!

Even though it is a chain restaurant, the food is always good. This was our first time at this location, and it didn’t disappoint. The service was good and the wait staff was friendly. I tried the new Parmesan crusted chicken– a new favorite! Glad to find a good restaurant in our new area!