Joe’s Crab Shack

I had lunch here with family that were staying at a hotel across the street. The service was slow and rote. I had some tastes from others’ crab pots. Bland. My crab cakes, fries and slaw? Undercooked, over breaded on the main. Twenty or so under fried French fries and some pretty good slaw.

Do not go here! The food is mediocre at best and our credit card number was stolen by the waitress and used repeatedly. We tried contacting the manager by phone and email but couldn’t get a response. We guessed he must have been in on the con as well.
There are safer, better places to go than this place!

We went for all you can eat crab legs on Wednesday night $ 29 all you can eat. They serve one very small cluster at a time. We could eat them faster than they were bringing them out. I’m paying $ 29 and you bring out a 3 leg cluster? That is seriously embarrassing to your server and annoying to your guests. The legs were not even B grade. They were the smallest snow crab legs I have ever seen and I’ve seen a lot. Seriously disappointed.

Brianna was a fantastic server. The food was phenomenal! Wonderful service. The TKO Punch was delicious. I got their «Rare Catch» cooked in Old Bay and it was amazing. My fiancé got the Snow Crab steamed and was so focused on the food i’m pretty sure she forgot i was even sitting there with her. Wonderful service and wonderful crab. ⁵⁄₅ stars

Service was friendly and the food was good, but nothing above average and definitely not worth the price. You can get a lot better seafood for less at other places.

Best king crab around. Been there many times & always consistent there. However, my husband hasn’t been so lucky ordering something different. Not cheap and the rest of the menu has not been consistent. But if you like King crab, go for it.
Good rum drinks too but cold atmosphere inside, nicer outside in summer months.

The staff was friendly. The food was mediocre at best. I took my 7-​year old daughter for a Daddy & Daughter date night. Our bill was over $ 50. Don’t get me wrong, I do not mind at all spending money especially for the enjoyment of my daughter. However, we left there and I felt like I had been robbed. Within 30 minutes, my daughter was hungry. We got one of the steampots with a lobster, that was mushy, 7 shrimp, corn on the cob, two crab legs, and 2 cut in half red potatoes. What a rip-​off. I will not be going back. A friend of mine told me about a site to check out for best companies, including restaurants. I checked it out and I noticed Joe’s Crab Shack is not on the list.

If you enjoy great seafood this is not the place for you. Ordered crab cakes to the tune of 18.99 and not even a teaspoon of crab in the cake. I knew biz here had dropped way off and now I know why. I’ve actually had better seafood for ¹⁄₃ the price at captain d. I will never go back to this place ever! Should be renamed joes crap shack.

The shrimp is hot and good you can get butter instead of cocktail sauce. I love the big portions. I get the Raj An Cajan

The fried shrimp and scallops were good, and tasted ok. Their sides consisted of a garnish of coleslaw and french fries. The fries were the thin kind, that when overcooked taste like a block of wood. Mine were the consistency of a pencil and had no nutritional value at all. Thus, I ordered a side of vegetables for $ 2.99. I received 2 tablespoons of diced zucchini and onions served in a dish the same size as the garnish of coleslaw! These vegetables had little nutritional value either; it was cooked out of them. If you are looking for healthy options, don’t go to Joe’s. If mediocre service and average tasting seafood is what you want, Joe’s Crab Shack is the place to go.

Had dinner here with the family… what a mistake!!! Only came here because had a seafood craving and left oh so Disappointed.
I had a feeling this was gonna be a bad experience. Our booth had so much food on it, almost felt like I was a busboy…
Whatever happened to customer service our waitress never came around to check in. We had to flag her down because my daughter was missing an item from her order. At then she realized we needed a refill.
The food was so sub par and blah… We can definitely say we tried the place but will DEFINITELY not return!!!

Love me some Joe’s crab shack! Great casual atmosphere and a beautiful night for the deck. Seafood is not bad either but it’s hard to please this Florida boy when it comes to seafood.

Great dinner. We beat the crowd, so there was no wait. We came for crab and it didn’t disappoint. The menu says it’s wild caught, which is important because I don’t eat farmed seafood if I can help it. The fries were good, but I was expecting more than the portion served. They also got cold fast but we were putting in work with the crabs. Cole slaw was tasty and not soaking in mayo, which it a plus for my tastes.
Server was attentive. Both managers came by and checked on us too. Atmosphere was great. Songs and dances by staff, birthday songs for guests, disco ball, playground outside for kids. Very cool.
No complaints and we will definitely be back!

Great Friendly Atmosphere. Everyone from Lauren who answered the phone to Josh our server and Alex the manager made it clear from the first moment they were glad we were there. This was my first visit and I expected only commercial seafood of average quality.
I was pleasantly surprised with the fresh steamed Lobster, Crab and Shrimp that I ordered.
Josh, our server, came by several times to make sure things were right and take care of any requests we might have. Unlike some servers in other places when he asked if we needed anything he waited long enough for me to reply.
I am sure we will be back again soon.

My Hubbie took me on a lunch date today here.
The food was Excellent!
My waitress at 1^st seem like she wasnt having a
good day. But she start being nice later.
But there was a manager in there that was Excellent.
She asked us several time was everything ok.
Maybe she heard me say my waitress wasnt to friendly.
But at the end the food and Service was Excellent!
Thank you so much Joe’s Crab Shack.

Ok. So you hate yourself. You have an overwhelming desire to consume frozen seafood that is so abysmal, so breathtakingly bad, and this personal hell can only be completed by the addition of being surrounded by chubby country folks in too tight camo. This is your place.
Soak it up, buttercup. The smells, the sights. It’s a carnival of disappointment and the big prize at the midway is a giant, stuffed, stinking lobster to call your own. He needs a name. I named mine Leonard.

So I unexpectedly find myself in the N. Atlanta area and couldn’t resist my favorite seafood restaurant inland; Joe’s Crab Shack.
It’s Friday evening around 6:30 so the place is real busy. I was by myself so I chose bar seating so I could be seated now even though bar service isn’t my favorite place to sit. I was greeted right away and asked for a drink order; Sam Adams– Boston Laager.
I Also ordered the Sam Adams Steam Pot that is boiled in my favorite brew. It’s a collection of sausage, corn potatoes, clams, Dungeness crab legs, sweet snow crab and shrimp. I couldn’t wait!
Soon my food arrived but, before it did a manager stopped by to see if all was ok. It was. Shortly after, my food did arrive and I began digging in! After the customary 2-​minute check back, my server brought me some drawn butter.
The food was cooked well (not over cooked) and presented well in the pot. Soon, Gen Mgr. Jeff checked on me and my order and introduced himself — nice touch of service.
All rocked on, I’m pleased with my meal and 15 – 20 min later Jeff checks one last time to make sure all was good-​it was.
Overall, I was very pleased with the food but more impressed my the level of service offered from a lead person opening the door for me to enter and exit to the service staff and manager interaction with the guests. This place gets an A+ from me for this experience. If this is their regular service, you will enjoy yourself. I saw Jeff give the guest next to me a new steak to go because the one he ate wasn’t cooked as ordered. Now that is taking care of your customer! I will recommend this place and certainly go back!

This visit at a Joe’s Crab Shack far exceeded my expectations. Our last visit to the one in Daytona Beach was a disaster. The review for that one is below.
We were quickly seated, and our drink order was taken. Shortly our drinks were served, and we still needed a few minutes to look over the menu. We placed our order, and the served was very attentive and recalled our order back to us, noting the special requests. Our food arrived as ordered. Everything was great, and we all shared so everyone could have a small sampling of the variety of offerings on the menu. There server returned soon to check on us, and bring drink refills before we ran out. The manager came by and introduced herself to us. I may have been caught taking photos of the food as it arrived, but it’s always great to have a member of management stop by, even for a quick hello.
A much better experience, and great service!

Joe’s Crab Shack
Met up with some friends here a few Saturdays ago (someone elses suggestion), but Im glad we went!!!
Please, Please, Please try the Grilled Shore… it may be a seasonal meal, so hurry, they grilled everything. I even had bbq butter on my grilled fish. Delish!!! The plate came w/​grilled mahi fish, grilled corn on the cob, grilled shrimps skewers with bacon wrapped around each and every shrimp and potato salad, but not how you think of potato salad. … the potatoes were warm, and I really can not describe what was inside them, but they were yummy, and whoever came up with BBQ butter need to be the next president of the United States of America. Lol. Its literally the best thing since sliced bread.
Everybody else got a steampot of some sort (so typical) lol .
Our server was great & the manager came by to check on us twice. Great food, Great service… we will be back!!!
Went back that following Tuesday for $ 2 Hurricanes. Lol

It’s a sad day when a franchise like Joe’s Crab Shack is the best and only laid back, decently priced, seafood place around.
What can I say? I’m a sucker for their steam pots and the original is my favorite. 2 large snow crab legs, peel and eat shrimp, potatoes and sweet corn on the cob. A steal at only $ 19.99 and even better with the Autism donation coupon making it free. If other Unilocal reviewers read the coupon correctly, it states for steam pot only, not crab legs. If they’re giving away the coupon on FB, like they claim, I’ll take it. Just sayin…
Joes serves really strong adult beverages. The drinks are served in oversized mason jars or classic red Solo cups. Almost every drink recipe consists of some kind of pineapple and rum concoction that I’m all about that!
I also love that they have a playground out front. This keeps the rowdy kids at bay while I’m knee deep in crab legs and my second… err, fourth rum punch.