Custom Framing At Garden Ridge

Bought a prelit Xmas tree last year. Stored it in a great location, inside a padded storage bag, in a temperature controlled environment. It was used for maybe 60 days. Half the lights don’t work now. I replaced the fuzes, and bulbs with extras included. Unfortunately, I needed more bulbs. Garden Ridge, does not carry replacements, they told me «buy a light string at home depot, take the bulbs out of the garden ridge base, tAke new bulbs off depot lights, assemble the new bulb, and replace in tree. I did this for 5 hours today, guess what doesn’t work. Topper, the store will not give me a contact number for the manufacturer. This tree cost 200+ a year ago, should last more than one season. Last tree I had, bought at big lots lasted 10 years, and when bulbs burned out, they had them on hand. what is wrong with garden ridge? How do they stay in business?

I’ll kiss your ass if there is custom anything in this dump. The roof is caving in and the merchandise is being drenched. There are buckets every 2 feet and where there isn’t bucket there is a large puddle on the floor.
I have never seen a Garden Ridge in such disarray. I stopped in to peruse the Halloween items. I left empty handed. I was appalled at how disheveled the entire store is. This location has less than a third of the selection of other Garden Ridge stores. And what the do have is wrecked.
As I went to leave, I asked the salesclerk if the store was closing. She looked at me, tilted her head and said «uh uh». Shocking!