The UPS Store

Keller, Estados Unidos

2.9

Cerrado ahora

8 opiniones

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Contacto

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Teléfono:
+1 817-337-0233
Sitio web:
keller-tx-3653.theupsstorelocal.com
Dirección:
1540 Keller Pkwy Ste 108, Keller, TX, 76248
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Información del negocio

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Hoy

Hoy 08:00 – 18:30
Cerrado ahora
Horario local (Keller) 2:02 martes, 17 de junio de 2025

Horario de apertura

lunes 08:00 – 18:30
martes 08:00 – 18:30
miércoles 08:00 – 18:30
jueves 08:00 – 18:30
viernes 08:00 – 18:30
sábado 09:00 – 15:00
domingo –

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8 opiniones sobre The UPS Store

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Tu valoración: 4
Tarrant, TX
Dropping off a pre-​paid box with a dead piece of Verizon FiOS television equipment. Very helpful guy behind the counter. Gave me the very good advice of hanging onto the shipping receipt until the equipment shows up as returned and your account is clear. He’s heard horror stories. Based on the number of boxes he sees, I can see why. He had a good idea of scanning, or taking a picture of, the receipt and e-​mailing it to yourself. This way you have a digital copy that won’t get lost and you can keep it safe for a long time. Which reminds me, I still need to do that, if I can find it. Dang!
Bottom: Convenient location and helpful staff.
Tu valoración: 1
Keller, TX
A basic expectation of a UPS store would be that they can pack, ship, and track your item. If that is what you are looking for… avoid this location. These guys were so incompetent that what they packed up for me literally didn’t even make it out of their store and to the Ft. Worth distribution center before the box came open and the merchandise was lost. And, despite UPS telling them that all they had in Ft. Worth was an empty box and that they should contact the customer about filing a claim, they never once called me. If I hadn’t tried to track it myself a few weeks later, I never would have known they lost it. Once I called them about the issue, that’s when their denials, excuses, and rudeness began. There are plenty of other UPS Store locations nearby. I will never frequent this particular one again, and if you take my word of warning, you won’t either.
Tu valoración: 1
Southlake, TX
«We are understaffed, I don’t have time to ship your package today» is never a statement you want to hear when you have waited patiently in line. I will never set foot in this store again.
Tu valoración: 5
North Richland Hills, TX
This place has a solid staff and ownership has been there for 16 years! Good people. What people need understand is that the franchisee cannot control UPS pricing!
Tu valoración: 3
Keller, TX
I try to do most of my shipping here, the tracking info is very fast send to email and the prices are above normal. There is a young man there, he must be the owners son, he at times has shown some attitude but there is a rock employee there and she is a joy to speak with… she takes time to talk, tell stories and seems very well grounded. If it wasn’t for her, I think this place would fold like a to-​go-​box.
Tu valoración: 3
Trophy Club, TX
I called to get a quote for a very large package to be shipped. Gave the young lady the exact measurements and weight of package and she quoted around $ 60 but said would be close but not exact. I paid a man to take the package over there and when he arrived was told it would be $ 175…BIG difference from $ 60! The girl responded «Well I didn’t have my computer when I quoted you and I did say it was not an exact quote», not exact? It was WAY off, over $ 115 off!!! She suggested I take it to the post office as they are always much cheaper than UPS! I took it to Greyhound Shipping and it was just $ 65. Not impressed.
Tu valoración: 5
Fort Worth, TX
Always efficient and helpful. Never have to wait long. Will continue to use and go back.
Tu valoración: 1
Fort Worth, TX
I recently TRIED to send a package back to a shipper at this location. I just needed to print the UPS return label from my email which the shipper sent me for my convenience. Once again, I just needed to send the label to this UPS Store via email, print the label and leave package. First I was told they were unable to handle that request, when I said I’ve done this many times at other UPS Stores without a problem, I was then told there would be a $ 2.00 fee. I asked if we had a misunderstanding, since other UPS Stores don’t charge and you DO make a couple «dollars» on this return label. Nope, that was the price. I called the manager at this location, explained all the above and she said that was the OWNERS policy. I suggested she revisit this policy with him and she refused. AVOID AVOID AVOID This Location.