Alliance Dyno & Auto Service

We have our ’95 Izusu Trooper worked done for repairs and oil change in past few years. And earlier this year we had inspection for our Nissan Quest here because the dealership asked for all sort of unnecessary repairs before they do inspection when there’s nothing wrong with the van and Scott took care of our inspection. Today, I have my Nissan Quest here for OIL CHANGE and filter. I definitely recommend this place

I took a 2009 Jetta in after Volkswagen told me that the vacuum pump seal was leaking and they wanted $ 1,200 to fix it. Alliance Dyno had the VW statement in front of them all day and could have told me anything that came in south of that. What they told me was the following: «I don’t know what VW is seeing but that seal in not leaking. It is your crankshaft cover and you are looking at about $ 100.» They are the most reputable service center that I have used in my 36 years of driving automobiles. Well done!

We will never take our car here again!
My car was originally brought in to inspect the power steering and they found the pump bad and fluid leaking. I also wanted the struts changed so I provided my own parts and they said they would take care of that also.
For the power steering they flushed the lines and changed the pump but stated that there might be issues with the rack and pinion because it was still making a lot of noise.
When I get the car home it is making so much noise and I drive it for a few days to see if it would get better as recommended. Since I do a little work on cars I took a look at the power steering and decided to flush and bleed the lines again. This took care of that issue.
However, once I got the noise taken care of with the power steering I noticed that the strut on one side sounded bad. I discovered that they didn’t even install the struts correctly leaving a spacer out. When I took the car back they tried to blame it on the part being «bad» and charged me a labor cost again!
The service guy wouldn’t admit that they installed them incorrectly and then told me that Gabriel auto parts were not good!
Feeling frustrated with the service I called to speak to the owner Scott Thornberry, since there is a sign on the door that states that he will be happy to help if there are any issues. Andrew the service manager stated that he could not give out Scotts number, however, and I asked to have him call me and they could not do that either! The service manager stated that he could not refund our additional service charge for the bad installation but would be able to provide any additional service. Now why would i want that? Never again!

I tried to go there to inspection sticker and they were still open and I was told that I need to make an appointment to get an inspection. I have never heard of this before and no other place has ever told me to make an appointment. They were rude and I would not recommend going there.

I had an appointment today at 0930 and I thought I’d come in early. However they didn’t even start working on my jeep until 1020! I have errands plan this morning. Any other time I would have been mad but the owner came and talked to me several times and apologized. He seemed to be very apologetic and cares about his shop. This is rare! Awesome customer service!!! Needless to say he told me my wheel alignment is free!!! I would have been fine with him apologizing but he went above and beyond! Thank you so much!!!

We just moved here and came in to register all my cars for State Inspection. Very respectful, professional and honest. Just want I am looking for in a shop. I come from an automotive background… these guys are great!

Please don’t waste your time coming to this shop… They are polite but NOT competent. I was
told to make an apt for the work I needed done. When I showed up (on time) they had NO
record of my appt!.. Then they said they had a cancellation and could get to it that
5:10pm I called and they said they needed more to finish and that my vehicle would be
ready the next morning around 10am. I called at 10 and they said it would be ready at noon… I show up at 1:15 pm and my vehicle was up on jacks,.tires off, brake parts scattered all around,.it was obvious they had just started the work. I had to wait another ⁴¹⁄₂ hours b4
the work was completed!!! Telling the truth is NOT in their vocabulary AND no one ever
made the effort to keep me updated while I waited. My technician stopped several times to
help other customers. In all good conscience I could NEVER recommend these people. It
appears like the classic,.“the left hand has no idea what the right hand is doing”!! I am
reminded of the old saying,.“once burned,.twice smart”.I will never darken their door
again…and neither should you!!!

Honest and straightforward. If it’s not necessary they’ll tell you.
New customer for life.

Took the old Volvo in and left it for afternoon to have safety sticker replaced. Came back 5 hours later… they acted like I had never been there (a manager threw another service writer under the bus telling me he was new)!! Car had not been touched, and then a manager asked me to bring it back on Saturday morning going through this long winded explanation that they would have to drive it for 20 – 25 minutes and then put it on a dyno for 20 – 25 minutes for the safety sticker because of age of the car… oh, and that it was good to have a Saturday as they usually need to work on cars to get them to pass. Complete nonsense… like I had just fallen off of a freaking turnip truck!!!
see my review below for Pro-​Active Quick Sticker… which took all of 10 minutes in and out the door with a new safety inspection.

Stay away from this place, they are helpful however they messed up both of our cars. Put the wrong spark plugs in one and because of this it ended up breaking other things on the car. Ended up buy a new car in the end because of the amount of money it would cost to fix the damage done to the car.

Scott worked on our 2006 Jeep, we had AC issues. They replaced the thermal expansion valve and discovered it was actual the coils in the dash causing the problem. They replaced the coils and recharged the system for 85 the cost of the parts, because Scott felt it was the only fair thing to do considering they had diagnosed it wrong. I was blown away especially considering the dealer when I called them quoted me 1200 for the same job. I trust these guys. Their prices are among the lowest they charge 14.99 for an oil change!

We are very impressed with Scott’s integrity and commitment to get the job done right. I took my son’s 2003 G35 in for a front end alignment hoping to escape with the $ 29.99 deal, however, the car required more extensive work so I got another estimate. Both said the same thing but Alliance was less expensive and Scott reduced the price more by searching for after market parts which were fine by us with the car having 87,000 miles and may not keep it much longer. He also offered us a free front end alignment after we had to replace the wheels due to a bent rim. It was all a costly venture but it had to be done and they made it easier. I will trust them with future business.

This is the worst auto repair place I’ve ever been to. I was quoted a certain price and then had to pay an additional $ 400 to drive away in a car that was still malfunctioning. I ended up having to take my car back twice and after a total of 3 times I had to take my car somewhere else. Trying to talk to the owner or manager is impossible. They tune you out and start acting like unreasonable babies if you even give the hint that you’re unsatisfied with their service. The owner acts like they’re nice and have great customer service until you sign. After that, good luck to you. Please take your car somewhere else. Your car and wallet will thank you for it.

Always great work a reasonable price. It is busy but we just plan to drop off and pick up later. They don’t try and «upsale» items that are necessary. Can’t beat the price and great mechanics. ;-)

Oil Change for under $ 20.00! That’s cheaper than Wal-Mart…and from real mechanics. They even offered coffee & donuts! It’s first come, first served so I waited about 40 minutes… but it was worth it! Thanks Alliance!

Got a flier for a $ 29.75 State inspection and went to try them out. Location was a little off the beaten path, but worth finding. A tech saw me drive up, came out to greet me and walked me into the waiting room. I’ve never had that happen at a garage before. When I walked in to a very full waiting room, a manager checked me in, offered me a complimentary water and told me that there was one inspection in front of me and told me my wait time. I asked them to check out a problem with my rear A/​C, which they did, determined the fix, the owner CAME TO ME in the waiting room to explain the parts/​labor involved. They didn’t treat me like a number, or expect me to come up to the desk — they came to me to ask for my business. I thought their prices were incredibly fair, and labor rate was posted. Their customer service was top notch. When the owner was getting ready to leave the facility, he came in and addressed each customer individually, thanking them for their business and told them that if they had any questions, to please address them to the manager. I had the additional work done and was over-​the-​top pleased with my experience. They even provided me a loaner car while I had the additional work done. They have become the new repair «home» for my car! And, I’ll tell everyone about my positive experience in working with them.

Expect a long wait, very poor customer service. Never greeted. Arrived for scheduled appointment for oil change and after 30 minutes, had not started and never communicated the reason. I asked if they were short handed and they rudely said no. I had a bad feeling overall so I took my car, left, and went down the street to a more reputable place.

Great place, affordable prices! Customer satisfaction guaranteed!