My camping trailer was broken into in less than 24 hours after being there. This was our first day of being there. Damage to one door. Inside TV is missing. I’ll update more later. I am extremely unhappy! Quite a few trailers had damage to the doors. I don’t know the amount of items taken overall, but they only wanted my TV. Hopefully the video cameras caught them… They are on camera. Go get ‘em Fort Worth PD. Manager said they have plans to update the security system. I was told that it will be monitored. I will be moving to another RV storage facility in the mean time.
Mike S.
Tu valoración: 1 Keller, TX
I brought that to the attention of the staff and they showed no care or concern. I asked for supervisors number they gave me the number to other location in which I left a message for you. Never receive a phone callback . Your staff showed a attitude of complete indifference. It was best that the true colors showed before your company got to keep any money from me . Thanks for being real so I knew to take my business elsewhere
Kevin E.
Tu valoración: 5 Fort Worth, TX
Storage units are all about the same but the employees make this one different: they get to know you and your unit; they call with a reminder before you miss your due date and roll into late fees. I would highly recommend.
Kristina B.
Tu valoración: 5 Flower Mound, TX
We are looking to buy a home, but are in transition. Literally have a 4 bedroom house worth of stuff stored here. Customer service has been great and whitney has been so helpful! Definitely recommend this location!
James B.
Tu valoración: 5 Fort Worth, TX
Needed a storage unit fast. Really great deal on my unit needed a 50X12 only place in town with inside heat and AC. The staff was more then helpful drove me around the lot and showed me multiple units that would work. Thanks for the service guys.
Stephen L.
Tu valoración: 1 Fort Worth, TX
Our RV was in this place 12 hours before it got broke into and property stolen. Ours was one of many. Last month someone was able to steal an entire RV. They tried to get ours and destroyed the lock in the process. They charge enough to have security but there is none. Missing cameras, gates with just a chain on it. Won’t return calls when there are problems. Do yourself a favor and go somewhere else.