Wasatch Eye & Optical

In the past six weeks, I’ve made several visits to this office.
Initially, I took my 3 year old in to buy vision glasses.
I went back, for an eye exam; and had my 5 year old get one too.
Dr. Taylor has a very-​good bedside manner. I felt like he did a thorough job. And he was wonderful with my kid.
My 3 year old has to see a pediatric ophthalmologist at the local children’s hospital, because her vision problems are extreme & extend beyond the typical: ²⁰⁄₂₀ diagnosis.
Anyway, it turns out that my 5 year old needs vision glasses too.
Here’s my rundown of buying glasses through this office:
Both pairs of glasses took 7+ days to arrive @ the office.
A mere 13 days after I picked up the glasses for my 3 year old, the frames snapped; and the lenses were ridiculously scratched– even after I paid for the scratch-​resistant coating.
I paid $ 180 for these glasses!
Thank goodness a 2 year warranty was included in the price.
However, I was still not thrilled. When I purchased the glasses, I asked the gal in the office if she had any suggestions about what I could do to prevent glasses mishaps, since my 3 year old was the one wearing them?
Both @ the initial visit, & at the one where I brought the glasses in for replacement; she had no suggestions.
Contrast this to the experience I had at the Walmart optical (of all places!!!).
I took my 3 year olds eye prescription there to get a cheap-​y spare pair for her. Walmart sells $ 9 frames for kids.
At Walmart the eyeglasses were ready 24 hours later. And when I told the Walmart employee that my daughters other pair of glasses had broken so quickly, she gave me a complimentary children’s eyeglass band. It comfortably affixes the glasses to my 3 year olds head. And it solved 90% of the problems she was experiencing: ie-​the glasses falling off, or the 3 year old taking them off & losing them.
After all of that, I did still buy my 5 year old glasses at Wasatch Optical. Her eyeglasses were in the $ 200 range.
But they’re covered by that awesome warranty…
Talk to me again in 2 years, after the warranty has expired. By then, I’ll be able to better speak to the cost/​benefit of buying eyeglasses from Wasatch Optical.