Plato’s Closet

I have only ever sold here, never bought. I don’t understand their way of doing business and buying other people’s merchandise. I brought in two huge bags of new clothes and shoes (cleaned out the closet and pulled some stuff that I never should have bought in the first place). The labels varied from Target to Lauren Conrad/​Ann Taylor/​Loft. All in good condition because I take care of my clothing/​shoes. They bought nothing! They tried to give me the ‘some of the items were worn.’ Nope! I told her that could not be since they were new. She then said, ‘well, the styles are not what we want’. This clothing was bought not that long ago. I’m not brining in stuff from 1985. Then she tried to say, ‘oh, and it’s summer and some of that stuff is winter.’ Not sure how a short sun dress is winter but whatever. It took TWO hours to review my items too. I just find it comical how long they make people wait to sell and what they turn away. But I guess I should not get that bent out of shape. When you scan the store and look at what they are selling, it looks like they are clothing 15 year old hookers in the making. I had a cute pair of heels/​only worn once that got turned away and I noticed a pair of neon green/​yellow worn out looking hooker heels (no joke) that looked way worn out (from all their use on the corner I guess) hanging for sale. I do not get their ‘formula’ of doing business but I guess I will have to try Blackbird or Buffalo Exchange. Just comical to have a 15 year old tell me my clothes were ‘out of style’.

Just walked in to sell and there are 4 people standing there. No one acknowledged me. Even the «manager» on duty or whoever she was was busy talking about a schedule and not the customers. I had to stare one girl down and she finally noticed me and apologized (I think she was new and I hope she doesn’t get tainted by their terrible customer service). Let me add, they are so slow. I went to the plato’s closet in sugar land and there were 2 other people in front of me. They were quick and polite. Said hello when I walked in which is a whole lot better than this store. I’ve been to each store twice and the sugar land location was better, maybe still not the best service but better. I understand high schoolers are working, but I was very professional at that age. As of right now they are standing around talking and one is checking her phone. What a joke! I will not be back.
Edit: I was going to post a picture of the girl wearing a shirt that said «I understand, I just don’t care» With her face covered but I think people will figure that out. She didn’t take any of my clothes and I’m not butt hurt. But saying condition of clothes when most of the pants were in excellent condition is just dumb. They offered a lady $ 5 for 5 shorts wow. They are being super picky and rejecting lots of clothes. Just sell your stuff on offer up, thred up or let go!

They didn’t take any of my stuff because «they are older styles.» Made me laugh because my stuff longed way better and newer than anything they had out. Last time I’ll waste any amount of my day there. I knew there was a reason I hadn’t gone back in a year.

Plato’s closet is so amazing for cheap stylish clothes, every one has so much different stuff, but ALWAYS make sure to wash/​dry clean your items upon wear.

Heads up, expect to wait twice as long as what they tell you. Other than that, I’ve never had a problem with any of the locations.

Soooooo. … I brought 3 bags of women’s clothes. Some used, some newish, some new with tags. They bought nothing. There was xxi, Aeropostale, banana republic, Abercrombie and other of these kinds of brands. I thought for sure they would at least buy the ones with the tags still on them… nope. The reasons why are so dumb… so dumb… Like really dumb. Wasted an hour or two. «We don’t want to purchase anything representing any other brand» ??? Really? I’ve never heard of platos closet brand. «we don’t want to represent another brand than ours». Ummmm. Don’t know if you know this but you sell everything not platos closet. Plus some of the stuff I saw when I was waiting was gross, like really really gross. Ring around the collar, pit stains and grease stains. So you buy gross instead of new? I don’t get it. My Blood was boiling. So dumb. Anywho. I sold my stuff they didn’t buy at the the thrift monkey. They are the best! Go to the thrift monkey to sell your clothes.

Kind of had a hilarious experience here tonight, and I have to share. I walked in and was greeted by the employee who asked if I had sold to them before. I told her 10 years ago during high school. She said, «Oh wow, hah, well I guess I should let you know then that we don’t like take, um, like old lady clothes or like um, like business lady clothes… Is that ok?» BLESS. I laughed and told her that’s fine. (I’m 26! Not old lady yet, right!?). They ending up taking several of my items, but turned down items that were from «Ann Taylor and Loft.» (Unfortunately none of my clothes were from there, and I only brought in XXI, Lauren Conrad, Michael Kors, etc.). I’ll probably steer clear in the future so I don’t want to taint the merchandise with my old lady perfume.

I have been coming here for the past couple of years and have found it helpful in cleaning out my closet, as well as looking for a couple of fashionable pieces for a bargain.
Now a lot of the critical comments on here about selling is not getting a huge return profits on the clothes they sell. They are pretty selective: new/​lightly worn teenage clothing, popular brand name oriented (forever 21, pink, Abercrombie and Fitch, h&m etc). the most I’ve ever gotten for a regular clothing item is $ 3 – 4? Of course it won’t be as much as you originally bought for. However if you’re looking to make a few bucks for something that’s taking up space in your closet and just want to get rid of, it’s a convenient option.
For clothes that aren’t accepted drop those clothes off to Goodwill and just be rid of the extra clutter!
My advice in regards to waiting time (especially as a seller) is AVOID THE WEEKENDS. It’s the busiest time and can wait as long as 1 ½ hours or more.
Great selection of clothes, as well as for guys too.
I believe They have a stamp card available for every $ 10 you spend? Fill up the stamp card and its either a discount or a certain amount of store credit?
Sign up for emails or ask the store workers for upcoming sales and deals!

I absolutely love this location! I am able to always find something that I like at very affordable price. I am always greeted when I shop at this location as well. I always pay close attention to an item before I purchase it to make sure it doesn’t have stains or holes bc this is a resale shop.

I dropped off a full bin of clothing, several items with their tags still on, and when I came back they said they would accept none of it. Only about half of the bin appeared to have been touched (several items were in the same place with the same fold). When I (politely) asked about a Lucky brand sweater that still had its tags, the sales associate simply shrugged. They gave me a flimsy bag to hold an entire bin full of clothes and didn’t offer either to help load it or help get it to my car (I understand that it’s not their job, but cmon — at least offer). Overall, my experience consisted of lazy and rude employees. And I’ve worked mall retail, I understand appropriate etiquette and wouldn’t take the time to write a review or use the words lazy and rude if I didn’t have very strong feelings about it.

Super horrible took two brand new pairs of stilettos In there only going to give me 4 $

This location is way better than the one in Stafford, I always fine something at the Katy location.

This place was HORRIBLE, I took almost 600 dollars worth of clothes and got 300 barely! Not only that but they told me an hour and a half and I waited for two and a half hours while they told the girl behind me she could leave her clothes and failed to tell me that I could do the same!!! The worst part is one of the girls was wearing shorts so short that I saw her butt numerous times! What type of establishment is that? I’ll never be back again

Is this real life? Called the store before driving 20 minutes (because they are notorious for wasting our time) and they said they were specifically buying denim and shoes. Cool. Rolled up with a whole bag of denim from Hollister, Express, Forever 21, and they bought none of it. None. «Not really the brands we’re looking for», she says. Oh no? Because your radio ad specifically states those brands. They bought one pair of shoes for $ 2. Also, the staff? Buffoons. Seriously. If people like this can get a job, there is literally ZERO excuse for anyone at all to be out of a job, ever. You’re better off just eating your gently used clothing.

So I cleaned out my closet and amassed piles of clothes — and having heard the spot ad on the radio about getting cash for clothes, I decided to check out Plato’s Closet. On a completely irrelevant note, I’ve always thought being named after a philosopher was rather cerebral for a retail store.
I walked in with two bags of clothes varying in style from cuffed Ralph Lauren button downs to a silver-​and-​black leopard print dress from my clubbing days. The young gentleman at the counter promptly greeted and guided me to the counter. He said I could browse the store or wait, and I opted for the latter; I’m going through a fascinating book on FDR.
As I came to find, there’s something surprisingly yet palpably nerve-​racking about having a stranger go through your clothes. It’s like you’re being judged not only for the caliber of your clothes, if there be such a thing, but also for their conditions and how well you took care of them. I tried not to glance as he carefully removed the clothes from the bag, examined, and folded them into neat piles.
Turns out that most of my clothes are too business-​y to fit the needs of Plato’s Closet’s target demographic; the sister store in Willowbrook would take my clothes, he kindly added. I asked about the clubbing dress and the Juicy Couture ruffled skirt, and he said halter tops and banded-​waist skirts are on the cannot-​purchase list. Apparently the store does adhere to a strict philosophy! The colorbloc ¾-​sleeve XXI shirt solely made the cut, and I gained $ 2.10 from the sale.
The whole resale experience was interesting in that I gained an insight to what stores like this look for in their merchandising process. While I probably won’t be a repeat seller here, the staff was courteous and efficient, and the experience was pleasant enough.

Clothes are ratty, and overpriced but If you bring something nice and clean in to sell, they either reject it because it doesn’t say «Hollister» or pay next to nothing.
Nothing «stylish» or «trendy» about this dump.
Also, be prepared for angry employees gossiping about other co workers/​customers while your checking out.

Used to sell clothes here but no matter what time I would come in, the wait was always AT LEAST an hour. Employees are very rude too. Bad customer service. You barely get any money for your clothes. Take a look around the store and some of the clothes they buy are ratty and gross. I’ve see many clothes with stains. Stay away.

Since I’m losing weight I refuse to buy a full priced pair of jeans that will be falling off in just a few weeks. This store is cramped, crowded and overwhelming. I love getting great brands for half the price, but the clutter and unorganized stuff was too much for me. The rows are just too narrow, the clothes are organized my color instead of size.

I went back to the closet and experienced selling some items and I was pretty pleased. I must say this is a cool lil spot to step onto every once in a while!

Eh. I was really disappointed.
I walked around for 40 minutes while I waited for them to get around to looking through my stuff. I didn’t find anything that was suitable for anyone above 15.
I went in with a huge bag of clothes– some a bit professional, some a bit more teenage-​y.
Because I had SOME business attire in the bag, they turned me down for the entire thing. I felt really stupid by the way the wait staff reacted to me.