Next Level Urgent Care – Cinco Ranch

This place has wonderful customer service, they are fast and efficient. Would definitely recommend this place

I have been to several of the Next Level locations and have been very impressed with them all. I had an ear infection and needed to be seen quickly and the Cinco location was near my office. The facility is very clean (big plus for me), and the staff was super friendly. I was in an out in a timely manner. They have an app that allows you to check in before arriving, so you don’t have long wait times, which is pretty cool. I will definitely be returning.

When I walked in I asked if they had an MD working. They said yes, and I told them I wanted to see a Doctor. Instead, I was consulting with a Nurse Practitioner. Nothing against a NP, however, I wanted to see an actual MD.
There wasn’t a sink in my exam room, so clearly no medical professional could wash their hands. The nurse that took my information and vitals, as well as the NP that did the exam, didn’t even bother to use the hand sanitizer that is placed against a wall. My exam included a swab for Strep Throat, and still, the hand sanitizer was never used.
The NP told me I might have the flu, but since my symptoms had been present for more than 48 hours, there was no reason to test for it. I was prescribed a mild, and ultimately useless, cough syrup and sent on my way — $ 140 for just my cost, not including the insurance company portion. All with not one single hand washing. I’ll never be back, and I’d be cautious about visiting a clinic that doesn’t even have a sink, and still uses no sanitizer before examining patients.

Fabulous front and back office staff! Doctor was friendly and very caring. Great first time experience. As a cash pay pt there fees are very reasonable. I will for sure go back if ever the need arises.

Very nice, friendly people! Love the fact that it’s so fast and convenient to get in and out. I believe the person who helped was Tammy… couldn’t be happier with the service! The staff made me feel very comfortable… I will definitely use them again if I need to.

Went here yesterday based on the awesome Unilocal reviews. Unilocal fail. It was quick, the people were nice, but does any of that even matter if you don’t know what you’re doing? I was told it was a dental problem and the dentist took one look and called the ER. Never again. I would rather throw my money in the air then waste it here again. Just to hit it home– I’m sitting in the ER waiting for a CT scan. Thanks Next Level.

This place is really great. The staff is professional and friendly. Probably the best urgent care facility I have ever been to. Keep up the great work!!!

It’s been a bumpy summer and this has meant that I’ve had to visit them a few times over the last couple of months. This is the bad news. The good news is that these folks are WONDERFUL. Caring, compassionate and fast from entry into a room, treatment and then out the door. It’s all on-​line and easy to register and check out — all of the x-​ray equipment is there on-​site & everyone there is kind and helpful. I hate to think I’ll see them again, but it’s comforting to know that they are there.

First time to any urgent care location and so glad we came to this one! Super friendly employees. Fast service being seen by both nurse and doctor and accurate diagnosis. We will definitely be back!

Been here a few times already with kids and family. There is typically no wait time. They take you in right away.
This is a new facility so everything is very clean.
Staff is very friendly!
My son came here for a few stitches on his eyebrow and they did a great job. A week or so later we came back to have them removed with no additional cost.
Our insurance covers the medical cost so I can’t say what their fees are for a non insured person?
I will always come here first unless it is a serious Emergency and highly recommend!

Came in to bring my two little sisters with upper respiratory infections. The tecs, Oscar, Eric, and Brittany, all helped the visit run nice and smoothly. The nurse practitioner, Lisa, took very good care of us and asked us if there was anything more she could’ve done. Have never had a doctors visit be so quick and easy. Thank you guys for everything!