Kwik Kar & Lube

Closed!!! It’s 6:11 pm, and the website says open till 7pm. I’m out front, and they’re closed!!! Lights off. No one around!

They need to use FLOOR MAT PROTECTORS !! The teenagers have NO CLUE on how to appreciate FINE AUTO’s, putting their GREASY feet on nice floor mats. C’MON guys !!

Never going back. Manager and owner lied to me about the work performed. My car ran out of oil the same day I supposedly had a spark plug change. Found out later my spark plugs had not been changed at all. Missed time from work and was not compensated. Horrible experience.

Did not open on time… To be fair was after time change but everyone else had to be at work on time.
They nickel and dime you, being told that my car uses a «special» oil filter and its $ 9 more. Never told this at Jiffy Lube and only came here because it’s down the street from my house and it’s difficult to take to a dealer.
Will not return…

Honestly prices are good, time was quick, but I also called ahead on time, ended up having oil and filter changed, and wipers done, there’s was a person who came on strong/​rude, so I was going to rate it 3 stars but the rest of the staff is friendly, pointed out anything i needed done and answered all my questions, so they get 4 in my book. I realized the earlier guy was the manager so he was probably stressed because it got busy, but I will say this, a staff member of his was explaining something to me and he cut him off and replied for me and told him to get back to work. … not the way to handle staff or the situation in front of a customer, especially since the staff taking time to give me details is what got the 4 stars, that and the quick, good work, all done by the same guy who tried to explain things to me lol ironic. Will recommend and come here again, now they do have 19.99 special for oil change but my car is too young for that so semi synthetic was the way, the guy who helped was name cody

Went for an oil change today and was told I needed a complete engine flush because they found water in the cap to my oil tank. What a farse the technician had the cap upside down on my engine block and turned it over to show me water pouring out. In wasn’t born yesterday the water would not have accumulated in that fashion in a cap that was upside down. Duh. Also I called my mechanic afterwords he told me if there was water in the engine chamber it would not be clear but grey and be somewhat viscous because the water would have emulsified with the oil. I hate it when these places pull this stuff.

Excellent Service and lots of extra help from Dale (the manager) on researching why my check engine light is still on an how to fix it. Ordered the parts and setup a time to get it inspected! Thanks Kwik Kar!

Everyone is really friendly. However they always try to say you need other services done every single time you go. I would go with it till this last time I refused the extra service they said I needed. I was getting tired of walking away spending way more than planned. Our car is only a couple of years old and always serviced. Also during this past visit, they did not screw the coolant lid back on tightly. As a result, the coolant ran dry and our car over heated costing us $ 90 for a tow and approximately $ 170 for the dealership to run tests for leaks and make sure no damage was done. Very disappointing and we will not return.

I’ve used this Kwik Kar since I moved to Katy in 2008. They have always been fair and honest in dealing with me. They do a fairly brisk business, so I guess I am not alone in my opinion.
Although they will try and sell you additional service when you need it, they don’t pressure you or try and sell you something you don’t need. The only reason I don’t give them a 5^th star is they sometimes are a bit short handed for the amount of business they have.