Elephant Auto Group

Saw an ad on craigslist offering low down payments specifically listed based on car listing price. I called Alexy but got a different girl named Alex. She told me the down payments advertised were accurate for in house and bank financed. I told her my credit situation and my desire to not waste time and know upfront what terms and conditions they had. After speaking at length she told me to only deal with her or Anthony. So after arriving to the lot a guy named Dale approached me saying that Alex only sets appointments but she also does sales and Anthony had left. Stated they require 20% dp and that the Craigslist ad is not accurate. So i promptly left. I immediately text Alex and tried calling her. I still haven’t received a response. False advertisement all the way. I have the text messages to prove it. If you are tired of the run around don’t go here. It will only frustrate you more. FTC be aware!
***WE WORK WITH ALL CREDITS*** SECOND CHANCE FINANCING
SPECIAL FINANCING AVAILABLE! We CAN HELP, NO matter the situation!!!
GET READY TO DRIVE! LOW Prices, LOW Down, LOW Payments
-$ 15,000 OR BELOW: $ 300 DOWN + FULL COVERAGE INSURANCE = DRIVE OFF!
-$ 20,000 OR BELOW: $ 500 DOWN + FULL COVERAGE INSURANCE = DRIVE OFF!
-$ 20,000 OR ABOVE: $ 1000+ DOWN + FULL COVERAGE INSURANCE = DRIVE OFF!
My name is Alexy and I am here to HELP!
ALL YOU NEED:
PROOF OF INCOME:
–Such as 2 – 3 Recent Check Stubs, Bank statements, Award letter, Letter of Employment/​Cash pay)
PROOF OF RESIDENCY:
–Such as a Bill or piece of Mail with your Name and Address
IDENTIFICATION:
–Such as Drivers License, State ID (WE ACCEPT ID), Passport, etc.
TEXT OR CALL ALEXY @ 832−520−8004 or on the Landline @ 281−762−1172
WHAT ARE YOU WAITING FOR? PICK UP THE PHONE AND SCHEDULE YOUR DRIVE OFF DATE!

We are not the easiest credit app to approve and we know that! After car shopping for at least three months, and either getting denied, blown off, or unworkable offers from several other dealerships (and TONS of dings on the credit report), we found ourselves at Elephant. Don’t expect a high end place with white glove service and sexy ambience — it’s even a little extra ratchet on the weekends — but if financing a car seems like a tall order for your credit situation, these guys are probably who you need to see. We went in to see about a truck for my husband and wound up making a deal on two vehicles at once **with very little down**. No it’s not the best interest rate but again — with challenged credit, you can expect that. Lower-​to-​fair credit scores with two existing open auto loans and they STILL got us into a Mercedes GLK 350 and a Dodge Ram on the same day! The prices were fair and so was the selection. I look at these as two-​year-​vehicles, they’re upgrades from what we drove before, and in two years we can upgrade again. I’m happy with these cars and would recommend Elephant! We worked in tandem with Rick and one other salesman. Everyone is busy but nice; the cars fly off their lots. These guys are doing deals.

After explaining my situation and providing that fact that I have the necessary income and down payment, the dealership was unable to get be in the vehicle I wanted. Was first told the vehicle was available and when I got there in a hour after speaking to what I thought was a sales person Vanessa, was informed the vehicle was «just» sold and that she only answers the phone for them. Should have known after reading some of the past reviews since it was exactly what happened. If you don’t have PERFECT credit or cash, they can’t and won’t help. DON’T go there or trust them. Big waste of time.

I recommend this dealership 100%. Rick worked with me and got me in the car I came to get and got the payments where I needed them to be. The process was easy and the customer service is wonderful. If you are looking for an honest salesman and you want excellent service ask for Rick he will take care of you.

The manager Julio was a blessing to me. I came in for a specific car, didn’t get approved for it and he found me something better. I really am grateful and thankful for him because they really work with you. The sales person Rae was the best as well. She made my experience exciting and she has a good sense of humor if you wanna laugh. They have nice selection of cars and they look like they aren’t even pre-​owned, they look like as if they are new and haven’t been driven. I recommend people to come to this dealer because they understand your needs… Thank you so much Julio and Rae at the Rosenburg location. I love my car and it’s call because of yall.

I wasted gas and time going to this dealership. I saw their ad saying $ 299 down, but since I was just at one dealership for 9 hours three days ago decided that I didn’t want to go through that again, so I called and spoke with Tasha through text and voice call, which in both I informed her of my credit situation and that I have already wasted time at another dealership and if they weren’t going to be able to approve me through the inhouse financing I did not want to waste my time driving out there. The car that I picked was low in cost and low in mileage as well. Tasha tells me «oh yes we have in house financing just for your situation. Come on in and it will take about an hour once they check your employment and your address you can be in that car for zero down.» I asked again was she sure, because I DID NOT want to make that long drive to Katy when I stay in Rosharon, she assured me that I was going to be okay. So I get out there and ask for Tasha like she told me to, Tasha is just a customer care rep that makes the calls. The sales rep informed me that I would have to put down $ 3,000 for a car I definitely did not want and he doesn’t know why she told me that if I told her my situation. TIME WASTED and I wouldn’t recommended my worst enemy to go there. If I make myself vulnerable enough to tell you my credit situation and that I’ve already been through so much with other dealerships just be honest enough to say «It’s going to be the same thing here unless you have a big down payment.» Made me miss my friend’s wedding for nothing. I’m NOT HAPPY.

After filling out an online credit application and explaining, in detail, my credit and financial situation, I was assured that I was definitely approved (including exactly how much to bring in as a down payment); however, I got into the office only to find out that the information I was given was completely false and inaccurate. There was no approval, I had to complete another credit application and the vehicle that I was interested in wasn’t there; again, I was assured that it was. The sales rep had no idea what vehicle I was talking about as it was at another location and almost double the price that I was given over the phone. So, Sophia, the kind yet very dishonest woman who helped me over the phone, did nothing but waste my time.

This was the easiest car buying experience ever. I had shopping for cars due to pushy salesmen, financing, negotiating, etc… But Sam, Arturo and the whole gang made it seem so easy! Will recommend to my friends/​family & strangers. All my car buying will be done here from now on!

First of all a bunch of SCAM ARTIST you have here with false advertising. There ad says no credit no problem $ 500 down your job is your credit bull shit. I went in to get a car that was posted for 13 995 on there website then they told me that’s the cash price and 16 995 was the finance price I understand they need to make there money. So we went thru all the paperwork and test drove the car everything was good the car had acouple of dings but nothing major so when the came with the offer they had 3500 down 503 per month for 48months I understand my credit is bad but my income is 60k a year I just had a bad past so if I would’ve taken there offer I would’ve paid $ 27 644 for a $ 16,000 car STAY AWAY FROM THIS PLACE

AWFUL AWFUL AWFUL
bought a truck– they were told to fix a window before we bought it– well after two weeks the window broke again took it back in and after waiting 2.5 hours the mechanic went home without letting anyone know and then the truck wouldnt start… Then 4 days later we drive off the lot and it broke again— awful awful service– did I mention while waiting I listen to a salesman cussing and making crude jokes? Did I mention the mechanic does not speak English and they use a translator?
awful awful awful

horrible customer service, salesmen and staff are snakes, once you drive off lot they forget you just bought a car there, they have not paid off trade in vehicle in 2 weeks, give you the run around about every issue, this is the worst possible used car lot in the world. If you think I’m joking, step one foot inside this place and you will quickly see its a ghetto operation run by imbeciles.