They are now closed for business. Went a couple of weeks ago and got a pizza to go. As others had mentioned the atmosphere just wasn’t the same. This place used to have some of the best pizza anywhere, but the standards went downhill. I think a lot of it had to do with the owner of this location. Wife and I were in there last year, and the owner was there with a big group eating. They were making a complete mess, and were constantly having the staff wait on them instead of the other customers. Well now it has completely closed. We attempted to go last night because my mother in law was in town and had previously liked their pizza. Sign on the door saying they were closed due to economic difficulties… more like poor managment.
Angela B.
Tu valoración: 1 Katy, TX
According to a note on the door on May 1, they are closed due to «economic» reasons.
Mike W.
Tu valoración: 1 Katy, TX
After waiting 45 min for our pizza to arrive, it arrived cold. When I complained to manager, all she could say was that they were extremely busy and would make us another pizza but it would take a while. After a while, manager refused to come talk to customers with complaints. They posted a sign in the door at 8:15 pm stating that they were no longer taking orders. I will never step foot in there again.
Mark S.
Tu valoración: 4 Katy, TX
I’m a Texan and true deep dish pizza is rare here. From my experience, although a bit pricey, you come close to a Chicago pizza here. Good service I’m sure with exception. Five visits and all good experiences.
Lily N.
Tu valoración: 3 Charlotte, NC
I hadn’t gone here because of the reviews, but I found it decent and would go again. The buffet has a lot of different items, including sausage and some sort of cheesy pasta. My young child ate for the price of a drink, $ 1.25. The ceasar salad was awesome, tasted like homemade dressing. The person behind the counter was really nice as well. Now, I didn’t have too much of the pizza, but it seemed okay.
W.H. B.
Tu valoración: 2 Katy, TX
This place used to be 5 stars. Food consistency has gone down the tubes, I have stopped going after I was served 2 burnt pizza and then a raw one. Why 2 stars instead of 1, cuz when they do bring it, it is soooo good.
CoolHand L.
Tu valoración: 1 Katy, TX
Highly priced, over rated, terrible atmosphere, worse delivery. How do they keep the doors open? Did I mention rude staff… looks like a bunch of other folks thought they were bad to tha bone. Bye bye suckuhs. Good riddance.
Trey E.
Tu valoración: 1 Katy, TX
I lived in Cinco for several years and had fond memories of Cadelari’s when it was a newer establishment. I recently returned to the area for a visit and was excited to take a trip down memory lane. I should have checked Unilocal.The pizza quality has degraded over the years and the service was absolutely abysmal. There was no less than twelve employees scattered throughout the restaurant(and around sixteen patrons) and they could not have seemed less interested in the fact that my appetizers came put after my pizza. The calamari was out too long and gamy, the deep dish crust soggy and outside of dropping our food and running, nary a server or manager to stop by and check in. My first mistake I cannot undo — I tipped when ordering and that money is long gone. My last mistake — having a modicum of expectations of this formerly decent establishment — will be addressed both by my feet that will never cross their threshold again and, of course, this review.
The G.
Tu valoración: 1 Katy, TX
BEWAREOFROACHES! Has small roaches in the food & crawling around on the floor. When our pizza arrived there was clearly a small roach crawling in it & the waitress didn’t even see it. We told the manager, got our money back and left NEVER to return again. I would’ve gave it zero stars but I had to choose 1. Had I had this app at the time I would’ve took a picture of the roach. I call it the Roacheria!
David B.
Tu valoración: 4 Katy, TX
Candelari’s in Katy has a good selection of pizza, and a few other common Italian dishes. They take pride in the sausage quality, which adds a nice flavor to the entrees and pizza. I have only experience takeout from this location, however the service is good when ordering and picking up food. The seating areas available are dining area, bar and outside patio. All seating options appear to be comfortable and inviting. They also over a few different gourmet cakes for desert that are big and delicious. Overall the pizza is pretty good, along with the entrees and definitely a step above your normal pizza chains. Recommendations: Monday through Thursday they usually have a good pizza deal, and if you haven’t tried it before this would be the best time!
Sarah S.
Tu valoración: 2 Houston, TX
This is pizza for Americans! haha I know that sounds silly but this is truly American style pizza. Heavy dough, tons of toppings, tons of cheese. As my 2.5 year old daughter would say, it’s too much. BUT, if you enjoy this style pizza, you will love this place. They have tons of pizza topping combinations and will definitely take care of you if you have a big appetite. You won’t leave here hungry.
Esteban C.
Tu valoración: 4 Katy, TX
Great pizza! Much better than what the chains offer. Good variety in toppings, good crust… all around a good pizza.
John L.
Tu valoración: 4 Katy, TX
I have dined here with some frequency, and enjoyed every visit. While the ambiance could use a little lipstick to help customers feel comfortable with the prices they are paying, the food is outstanding. The breadth of toppings and richness of flavors is second to none. The service has always been prompt and friendly. It does appear that they can be a little inconsistent in terms of quality control — I once got home to find that a part of my pizza was seriously burned on the bottom. When I called to find out what happened, they worked with me to make it right. Good service always trumps a quality-control mistake. I’ll be back on the evenings I can convince my CPA wife it is worth the investment.
Ashley R.
Tu valoración: 1 San Jose, CA
I ordered pizza for delivery and was told it would take an hour. An hour and 15 minutes later I called and was told my pizza was on the way. 2 hours later I called again and they turned off their phone(before actual close) and was unable to get a hold of anyone to inquire about my pizza. It was never delivered and I never received an apology call the next day or complimentary pizza offer the next time I order. Horrible Customer Service!
Morgan R.
Tu valoración: 2 Seattle, WA
I find Candelari’s a bit costly for what it has going for it. Granted, it is a specialty/non-chain pizza shop, but I think they’ve jacked up their prices a bit unreasonably. My tiny little puck of a pizza came out soggy, as one previous reviewer stated, and I do believe they used canned mushrooms. Just, what? I’m better off going to Pizza Hut and grabbing a veggie from there. Needless to say, I was disappointed. Will I try it one more time just to make sure I’m not being a little harsh? Absolutely. But a good restaurant should be consistent, not spotty.
Sonia C.
Tu valoración: 4 Katy, TX
Good pizza place. This is a fairly small restaurant with tables in close proximity to one another, and a bar area. The pizza is really good and the service is above average. I’ve had the fried mozzarella, salad, pizza margherita, veggie pizza and a choose-your-own-toppings with roasted red peppers and portabella mushrooms. To drink, I’ve always had iced tea. All three pizzas were good, but the one with mushrooms and peppers was the best. The fried mozzarella was pretty good. I probably wouldn’t order it again though, unless it was for kids. Good iced tea, and pretty good service. The employees sometimes seem a little confused. One annoyance is that they always allow us to order milk for the kids, charge us for it, and then return to tell us they are out of milk. That has happened three times! While I prefer some of the downtown pizza places, this is my favorite pizza place in Katy. I’ve always been happy with the food and would recommend it.
Sheila l.
Tu valoración: 4 Katy, TX
Went to Candelari’s with a groupon good deal for great pizza. The pizza came out piping hot the crust could have been crispier but the pie had ample cheese and other toppings. The manager came out to greet us which nowadays is rare, going back good price for a good pizza pie.
Jennifer S.
Tu valoración: 2 Katy, TX
We went here for the first time this evening, and we were not impressed. On the positive side, the place was very nice and clean, and the service was friendly, and we got our pizza pretty quick. On the bad side, the pizza was not very good. We got it half T-Rex, half Papa Albert’s in a thin crust. The crust was extremely soft, so much so that by the second piece it was getting soggy. There was hardly any sauce on the pizza at all. They were very generous with the toppings, but the pizza had a funny aftertaste for both me and my husband. I think whether you will like this place depends on what sort of pizza you are used to. If you only ever get Pizza Hut, Domino’s or Papa John’s, you’ll probably think this pizza is awesome. In the world of independent pizza joints, however, there is much much better out there.
Angela S.
Tu valoración: 4 Fairfield, CA
Went during the lunch buffet. Was pretty awesome. Pasta salad was my favorite thing because it had this badass balsamic vinaigrette that was amazing. Pasta– yum– pizza– yum. Pasta salad– yuuuuummmy! Ill be back next time Im in Katy.
Tim P.
Tu valoración: 4 Katy, TX
Candelari’s Pizzeria has five locations throughout the Houston and I am lucky enough to have one right down the street from my house. WooHoo!!! The pizza is very consistently awesome and I have never been disappointed when spending my hard earned money on their pizzas. I haven’t tried anything else but have heard good things from friends about the lunch buffet. I’ll try it soon and see if it lives up to their pizza standards. The staff is nice and friendly but the interior is relatively small. There is also limited parking near the front but plenty of parking in the back. After eating their pizza you might need a long walk to your car to burn off some of the calories of goodness you just consumed. :-) I’ll be going back again and again that’s for sure.