Hickam Federal Credit Union

Wouldn’t recommend opening a saving account for your kids here unless you keep making transaction to it. My kid spends the cash he receives as gift, so he never puts it into his savings because it’s a waste of a driving trip for only $ 10-​$ 20. Turns out this bank charged my kid $ 10 a month for not making any transactions so a total of $ 70. I always thought leaving an amount over $ 100 would be safe but I guess I was wrong. Going to close his account and ours as well. It shows they don’t value their customers, even the ones that have bank with them for almost 10 years.

I love this bank. All the tellers are friendly and fast. There is hardly ever a line and if there is it goes quickly.

I have been a customer with HFCU since I was in the Air Force back in the 80’s. I must have purchased over a half a dozen cars from this credit union. The process was easy and every time I apply, I get the approval the same day. I love the fact that HFCU reduces the rate by .25% if you do auto pay your loan. 4 stars because they were not able to provide me a collateral loan.

I absolutely love this branch. There is never a time I come here where I am not satisfied. The faces are familiar each time and they are sure to greet me every time. My favorite, though, is Leigh. She assists you with opening new accounts, etc.
Still a very clean and welcoming bank. Proud to be a member.

THAT’S my bank! [credit union I should say!] (:
Located in the Kapolei Marketplace all the way in the corner next to Ho Ho Chinese Restaurant. If you don’t go all the way in you won’t be able to see it.
I’ve been banking here for a while now. All the tellers are very nice and friendly. I’ve never had any problems with them. They have pretty good loan rates and like the other review stated, they have flexible payment plans.
The only thing that I don’t like about this credit union is that they only have several locations. And their bank machines are hard to find!
The parking however can sometimes be a pain! Depending on the time of day, it may be hard to find as they share their lot with all the other shops and restaurants in this shopping center.

I have several loans with Hickam FCU, they offer great rates and flexible payments. Today i was at the Kapolei Branch and had a question about my checking account and my loans. I wanted to close my checking account because i lost my check book. When i was speaking with the MSR and the Assistant BM they were talking to me like i was a baby, they treated me like i was criminal. All i wanted to do was close my old account and open another account. I ended up telling them close my checking account and ill bank somewhere else. I usually go to Lei at the kapolei branch, she is the nicest person their. The assistant manager and the MSR whos name i wont mention is unprofessional and rude.