Beautiville

So went to this place to give it another shot after my last visit 5 years ago. Bought the groupon special for Beautiville Mani and pedi by Jessica and its was okay but not great. Nail place is not like a regular nail spa, no massage chair, table were set up weird. If you need mani and pedi with relaxation and massage chair, this is not the right place. Also there’s a shave ice place inside which is noisy and annoying. Will not go back to this place anymore.

I’ve been coming coming here for couple months and i absolutely love my eyelashes by yim. When i first saw yim, it was my 2^nd time doing my lashes. I was very nervous and hesitant about doing them again. Due to the fact when i first got them done (at another boutique place) it would start to hurt when my lashes grew out. Oh yeah, did i tell you my eyes would flutter when i got them done. Yim, was so nice and friendly. She absolutely helped me with my eye fluttering. Always made me calm and relaxed by just simply talking to me. Eventually i got so adjusted and comfortable with it and yim. I would now sleep thru my fills. :) Thank you yim for always making my lashes so Beautiful.

I have been seeing Yim for my eyelash extensions and fills for almost 10 years now. Before finding Yim, I went to at least two other salon/​spas with very disappointing results.
She is very meticulous with her work and takes her time to make sure that we both are satisfied with the end result.
In all the years I have been with her, I have never had a bad experience or was ever dissatisfied with my fills. She makes me feel so comfortable that I always end up falling asleep at each visit. I honestly look forward to my appts. because not only do I leave with beautiful lashes, I also leave feeling relaxed as well.
So for anyone looking for a professional and amazing aesthetician, look no further than Yim at Beautiville Kapolei. You will not regret it!

I have an appointment at 10:45 but Jessica could not take me in because her customer before me was late so right now I been waiting for 30 minutes so far and there is no sing of her. The clerk keep asking me if I wanted to come back different times to day. I said I can’t cuz I have to pick up my daughter at 1 pm. They call me at the last minutes to tell me and now they making me wait so far is almost an hours now.
All in all this place is suck!!! Don’t waist your time. Don’t buy they coupons online and don’t do service with Jessica cuz she won’t make you happy long wait and her work is suck!!! I won’t tips people like this for making me wait 1 hours! Fuck you!!!

Hours not correctly advertised! —Granted, I should’ve called beforehand, but I saw here on Unilocal that this place was open on Sundays until 5pm. I waited in what looked like the line, but this place apparently shares its space with a granola/​snack place and the spa side isn’t even open (or at least I didn’t see any activity on that side). Not a place I’ll waste my time on in the future.

I booked a couple massage for 90 mins for me and my best friend for her birthday. When we arrived it was so crowded for the acai bowl side but we sat and waited. One it was our appointment time I looked for someone behind the curtain and was told they would be right with us. Everyone there was very nice. I tried to upgrade our package but was told I couldn’t because Sundays is appt only which I completely understand. Once we were in the room which by the way shares a wall with the acai bowl people they are subleasing to all we could hear is banging and chopping and yelling out order names it was completely distracting. The two older ladies were very nice and tried their best but I kept asking for more pressure and I think she was going as hard as she could but in the end we left feeling like we got moisturized but not massaged. It was really a complete disappointment. The ladies were again very nice and offered us water when we were done but honestly it wasnt relaxing and we both really didn’t have a good time we left unhappy. Also they had the music up loud which still didn’t cover all the banging and yelling on the other side. I think they shouldn’t use that room for massage as it is so close to the area that is so loud

I came here to get a couple services done but specifically for my eyelash extensions. I heard and read that Yim is the best so I booked my appointment to see her. Just a brief background I got my FIRST eyelash extension from somewhere else and it was just HORRIBLE! I haven’t had it for 2 weeks too and I just wanted them off. I could wash my face or take a bath without it burning my eyes. And whenever I closed my eyes it would hurt bad. According to Yim the lashes were glued together and pulling on my natural lashes that’s why it would burn and hurt. Thank you Yim for my new lashes and making my experience the way it should. I can paid at least half of the first time. I will definitely come back.

My first time getting a brazillian wax i was nervous of course, but Yim made me feel comfortable an she did a great job deff will be back in a few weeks. I also got to enjoy an acai bowl from jessdabest

Very convenient to where I stay and customer service is great. Yim is the greatest when it comes to waxing!!! Overrall, great spa and ambiance!!!

Jandell is da best! I’ve been here several times and had 3 great massage therapist but Jandell has da magic touch. She’s always consistent and I love her style of lomi lomi and deep tissue. Aaahh finally, this is what a Sunday is supposed to feel like. Mahalo again Jandell! :-)

I have been to Beautiville many times before for massages and salon services. Although the massage itself was great, I did NOT enjoy it on this occasion due to the fact that they are subleasing half of their space to a very busy and noisy acai bowl business.
When I first entered the shop, I was surprised to see a crowded waiting area and a long line for the other business, having to push myself through the crowd to sign in for my appointment. I usually enjoy a cup of tea prior to my appointment but had no where to sit and enjoy it.
While having my 90 minute massage I was disturbed by the noise of customers placing orders and the cashier calling out numbers for pick up and I could hear people talking and laughing right on the other side of the wall of the massage room.
It saddens me to say that I will NOT be returning to Beautiville because although they have an awesome masseuse and manicurist, the noise level ruined the whole spa experience.

I see Sheila at Beautiville and she is absolutely amazing!!! I am very picky when it comes to my hair and Sheila is fast, yet she takes her time to do exactly what I want. Whether I bring her a photo or simply explain what it is I’d like, she nails it every time! Plus she’s so sweet & fun to catch up with during my appointment. If you are looking for great color, highlights or balayage come to Sheila! You will not be disappointed.

I’ve been going to this spa for a couple years now. I really enjoy the facial and the pedicures, and the people doing them are always pleasant and super wonderful. The acai bowl place is also an amazing addition. They very much pride themselves on being a spa for the community, rather than a luxury spa, which is great when you’re a work at home mom like me and just want a quick break to relax.
Unfortunately, I think I have reached my final straw with this spa, and it makes me super sad, but I feel the need to inform everyone of the experience I had. I normally don’t get massages here, after a bad experience the first time, but decided to try again since it was awhile ago and the therapist I had was no longer there. I’m newly post partum and was so excited to come in and relax. Beautiville is the closest spa to my house, so in between nursing my new baby, I snuck over to get a massage. The therapist was amazing and for the first time in awhile I was relaxing into the massage and feeling great, but then through the face cradle I noticed it got kind of bright. When I opened my eyes, the door was open and I noticed a pair of feet (that did not belong to my therapist, who was behind me massaging) sneak in the room for a minute and then leave. While I realize that this was probably just an employee who needed to grab something, I found this highly unprofessional. I went to massage therapy school, and this never would have flown in our clinic. Massage is such an intimate therapy, and the client is trusting the therapist to provide a safe, comfortable and relaxing environment. After that incident, I was unable to relax for the rest of the massage. As a therapist myself, I think this is horrible… what if the client is an abuse survivor? Thankfully I wasn’t, but I was really put off.
I really enjoyed my facials and pedicures at beautiville, but I think it may be time for me to move on. There are good services here, but things are starting to get a little disorganized, and clients are starting to get the shaft. :(

My review is based on my appointment with Nikki for Bridal hair and makeup and a last minute appointment with Michelle for a hairdo for my 15 year old daughter.
I initially tried to make the appointment for a latter time on the day but they insisted on a 2:30 pm appointment, which I’m very happy I ended up going with because if I had gone with my own chosen time, I would have not made it to my own wedding.
When I got there they introduced me to Nikki who carefully listened to all my ideas, and just added and confirmed exactly what I wanted. I was very pleased that she immediately went with what I wanted and she didn’t try to make me change my mind and do what she thought would work. Same with the hair, I wanted my hair to be loose and she immediately went with that, no questions asked. I must mention that I had called several salons and spoken to various stylist and they all had their own ideas of what my wedding makeup and hair should look like, disregarding completely what I wanted, so this really meant a lot to me that my wishes weren’t questioned. My makeup ended up being exactly what I envisioned, very light with only a little eyeliner but in pictures it looked amazing, I never felt so pretty before.
For my hair, Michelle helped Nikki finish the hair do, she suggested to tease my hair to give it some volume so the tiny flower tiara was wearing popped a bit more, it was the most brilliant idea, the way she styled it could not have been better. I looked amazing!
I was pleasantly surprised that they were able to accommodate another appointment (though I called an hour prior) For my daughters hair, despite the fact that they were scheduled back to back. For my daughter, Michelle asked what I wanted (nice to see that they wanted mom’s input, which I something I argue sometimes when we go to salons, they ask her but don’t listen to mom’s opinion. I told her I wanted something that was not too over the top so she made a beautiful braid that went from one side to the other side on the back of her head and big curls flowing on the other side of her face, it was so beautiful I almost felt jealous.
I should also mention that they were right off a main road, there was plenty parking and the prices were very reasonable compared to others in the area.
I highly recommend these ladies, they will listen to you and create exactly the look you are looking for, I am very happy I found them. I would rate them even more stars but Unilocal only offers five.

So today was my day off and I wanted to get my eyebrows waxed. So I read some of the reviews and I thought I would give this place a try since it is relatively close to my home. But anyways I went in and fell in love with the place. The appearance was very pleasing and the service at the front desk was amazing. Nikki is the girl who waxed my brows and she did a wonderful job. I love them ;) if you are looking for a somewhere new or even just better than the usual places definitely give this a try.

i recently had a facial done by Evangeline of Beautiville. It was sooo relaxing, and more importantly, got rid of the plugged oil glands on my face. Evangeline is so professional and efficient and effectie… I thoroughly recommend the facials by Evangeline at Beautiville!
Sally K.

I always wait till the day before to make an appointment. So I never get the same stylist twice… lol need to plan more. However every stylist I get does a wonderful job and I always leave feeling beautiful.
I had Michelle redo my highlights and give me a cut and style. She did a fabulous job. She offered me tea and even brought a folding table. Will definitely go again. Also they have really good masseuses.

Was ok…
Definitely do not com here for ambiance… there is none. They attempt to make it welcoming. The lady at the front was very friendly and does not try to play like they are anything fancy.
They should put doors between the rooms and the front desk… you could hear a lot of talking. Again, you want resort… then go pay Marriott $ 250 for a massage.
Only huge complaint was for my wife. Her therapist left for 15 mins and did not say anything. Finally my therapist excused herself and brought my wives back. No apology… no explanation… just finished when mine was done, no extra time. Was very odd. Maybe she had to poop?
All in all… if you are trying to save a buck, then this is your place. Know what you are walking into and do not expect 4star resort quality.

I’ve been to Beautiville twice and both have been disappointments.
The first time, I had an appointment with Antonio. He was a pretty good masseuse, and knew I was a coffee drinker due to some tense muscles in my shoulders, but he kept talking for the full hour I was in there. He talked about himself the whole time and kept asking me questions. It was not a relaxful hour at all.
My second experience was for a couples massage for my parents, who were visiting from the mainland. I scheduled the appointment for their last day in Hawaii, and when we got there 10 minutes before the appointment, they had them fill out their guest info form. 25 minutes later, the receptionist comes out to tell us that they can’t find the other masseuse. I understand that it’s not the receptionist’s fault that the masseuse was missing, BUT it IS her fault for making us wait for 30 minutes for nothing. If the other masseuse was not there at the time of check-​in, she should have told us instead of wasting our time. WHAT A DISAPPOINTMENT! I thought it would be nice to surprise my parents with a massage on their last day, but the plan was completely ruined! I felt terrible for hyping it up for them, only to give them nothing.
I definitely will not be returning here.

For my 25^th year of existence [wink, wink], I decided to treat myself to a day at the spa. I had contemplated it for a while but booked it on a whim [that day, just a few hours before]. I decided on Beautiville because of the good reviews on Unilocal and since it’s close to home. I don’t want to be at a spa half of the day only to drive through traffic all irktified the rest of the day.
I got the spa sampler which cost $ 100. It included the following:
* 30 min. facial
* 30 min. body massage
* Express pedicure
I also got gel over my real nails, it cost $ 46. Tammy, painted glittery pink tips on to my nails.
TIPS
* Arrive 15 minutes before your appointment to make sure you get the allotted time you paid for. If it’s your first time, arrive 20 minutes early to make sure you have enough time to fill out some paperwork.
* Do not wear makeup if you decide to get a facial.
–Since I booked the spa sampler on a whim, I arrived with makeup. It took a bit to take off my raccoon eyes before I headed to my pedicure.
* 10 percent discount
–Offered to teachers, HPD, HFD, and senior citizens, Monday-​Thursday.
–If you purchase a package then discount will not apply :(
* CHILDCARE
— I didn’t use this service, but read it in the brochure. You need to give at least 3 days notice. It cost $ 10 per hour.
My Experience:
Beautiville just turned one recently, so everything looked new and well maintained. They are located in front of Seagull School in Kapolei. Across of Burger King. Parking is free and it’s a private lot. I was greeted right away with a huge smile by a staff member. Then asked to fill out a paper asking me a few questions about myself. After I was done filling out the paper work. Yim, guided me to the back. Where I was given a nice plush robe and handed a key to my own locker to place my belongings.
FACIAL: YIM
I only had a facial once before this one and it wasn’t really a good experience. It was quite painful that I teared up through the whole experience. After talking to a few friends, they told me it was relaxing. I had mentioned my bad experince to Yim. Yim did a fantastic job. She explained what she was doing and how each product would help my skin. I will admit that it did pinch a bit when she pooped some pimples but not where I cried. It was as though I was doing it myself.
MASSAGE: CYNTHIA
Cynthia was wonderful. The massage table was heated. She applied the right amount of pressure and spent a good amount of time on each part of my body.
PEDICURE: MICHELLE
Beautiville, has one of the best massage chairs that I have sat in. Even though it states an express pedicure on the spa sampler. I felt that Michelle took her time to thoroughly clean, massage, and paint my nails. I was also offered hot, Forte Gourmet Tea. I can’t remember the flavor but it was good. They also sell the tea product. A staff member told me that Oprah stated that this is the best tea she has ever tasted. C’mon now can you go against Oprah?
GEL NAILS: TAMMY
I was quite pleased with the outcome of my nails. It looked just how I wanted it :) Tammy, used a bottle that looked like a nail polish bottle to apply the gel. It took several coatings and time. Different to what I’m usually accustomed to. I usually see the nail technician dipping their brush into a circular container, and applying the gel to my real nail. However, in two days the gel part of my nail chipped. During the process Tammy did offer to fix it if it did chip because she accidentally put base coat instead of top coat to my nails. Life got in the way so I didn’t take her up on her offer.
Overall:
I really enjoyed my experience. Everyone was very pleasant and welcoming. I was so pleased that I told my coworkers the very next day of my awesome experience. I also called my sister right away, hinting to her that if she didn’t get me a birthday present yet that they sell gift cards. They also offer couple massage, able to do groups, and special events. If your in need of a relaxing day or need that picker upper head on over to Beautiville to get your sexy back!