The Fountains At Lindenwoods

I lived here from August 2014 to September 2015. I chose this place because the apartment was spacious for the price and I liked the wooded area. The managers told me that they were under new ownership and improvements were being made. Unfortunately, I believed them, and significant changes were never made. This was the most poorly managed and rundown place I ever lived. I was very happy to move out of here and feel that my mental health has improved since moving out. The manager, Stephanie, and assistant, Ashley, were always friendly and seemingly responsive. However, complaints really went to deaf ears, and things that got done were only half-​heartedly done.
When I first moved in, the entry light was broken, the balcony door did not close properly, and the entry closet had no wall between the closet and the water heater. These things were broken when I looked at the place before moving in, and Ashley wrote down the request to be done before move-​in. These things took about 2 weeks to get done after I moved in. I witnessed the closet «water heater wall» being «fixed», and it was very surprising. Two repairmen cut a piece of drywall outside my apartment, brought it in, left my door wide open, and screwed the wall on in a matter of 5 minutes. No, this was not quick and quality work, this was haphazard and poorly done. The wall was extremely uneven and very unattractive. I asked why this was not completed before I moved in, and the response was, «It was not high on the priority list». Towards the end of my lease, several tiles in my shower fell down randomly, they were «fixed», but fell again within a few days. The dishwasher broke at least 3 times during my stay. Things were never properly repaired.
My apartment was infested with brown recluse spiders (see my pictures). I had a pest control man come about once a month (fortunately paid for by The Fountains) to spray, but still always had spiders. I had traps throughout my apartment that caught spiders, but I still would see huge brown recluses in my bathroom and other places in the apartment (confirmed as brown recluses by the pest control man). There were also tons of spiders and other bugs in the disgusting laundry room (again, see pictures). One of which was the largest spider I have ever seen in my life, very tarantula-​esque. The laundry room, by the way, always had trash and lint all over the floor, and often had at least one machine broken. Other residents were slobs and management didn’t bother cleaning it up.
There was a lot of crime in the vicinity. I lived here alone most of my time here, and did not feel safe. I installed a padlock and put a weighted chair in front of my door because of the amount of noises I heard in the area. There was a break-​in two doors down from me. I called 9−1−1 on several occasions because of gunshots, car alarms, and other unusual activity in the middle of the night. There were a few nice neighbors here, but the majority were unfriendly and avoided eye contact.
There was a huge disgusting hole in front of the dumpsters that took at least 6 months to get fixed. The manager said that they had to wait until it got warm to fix it, which seemed strange. The residents threw their trash next to the dumpster, instead of inside it, and this was cleaned up only occasionally. There was a pipe hanging from the ceiling of the laundry room that leaked and never got fixed (see my picture).
I realized after I moved out that I would dread going home every day to the dump that was my home. Now I live in a much nicer apartment, and realize that I actually look forward to going home to relax, rather than waiting for the next thing to break, or a spider to crawl out from under something. I do not enjoy writing negative reviews, but I think prospective renters need to know, and I hope the management and owners realize that improvements need to be made.