Super 8 Kansas City Airport

I’ve stayed at worse, but I won’t be back. Dirty bucket of water in the breakfast room, no air in the lobby or breakfast room, spider webs in the bathroom. The continental breakfast had 3 apples, Kelly so old it was almost solidified, however the coffee was good. The bed w as comfortable, but the room was so noisy, we were up all night. I. Couldn’t wait to get to the airport so I could take a nap. The ice maker was next to our room and that thing made a racket, something was making a loud drip drip noise but it wasn’t coming from the bathroom. And I could hear the people in the room above walking back and until the wee hours of the morning.
On the plus side the shuttle to the airport was free and I could leave my car there for just 4.50 a night, the airport charges $ 7 in the economy lot a zillion miles away and I would have had to take a shuttle to it. So at least my car is in a place where people will be.

Our stay started out well enough. After my family and I checked in, we inquired about an airport shuttle for an early morning flight and were informed that one would be available, so I signed up for the 4am shuttle. The room was comfortable for the price and we were satisfied with the accommodations, although in the morning the kids were showing signs of having been bit by something (they were in second bed).
The trouble started when we went to the office the next morning to wait for the shuttle. We got there a little before 4am to make sure we didn’t miss our ride. At 4 there still wasn’t a shuttle. At 4:10 I went into the office to inquire about the shuttle. The young man behind the counter was asleep, so I woke him and he told me that the shuttle was running behind. At 4:20 I went back in and woke him again. He said it was on its way. At 4:30, after watching shuttles come and go from other motels, I went in and woke him again. This time he asked if I needed a shuttle. I told him that’s why I’d been waiting and he looked at me confused. He seemed to have either stayed up all night or been on something because he proceeded to say he was the driver and could take us, but when I walked out front he proceeded to lay down on the lobby couch and go back to sleep. Things were getting desperate since our flight was at 5:45. I couldn’t find any other shuttle or cab that would take us and would have missed or flight if not for a kind man who picked us up after seeing us walking to the airport.
This was a horrible experience bordering on criminal. We will not stay in a super 8 again and will tell everyone we meet about our experience.

Just awful. Not worth any amount of your hard earned money. From the incompetent from desk service, to the stained towels, the moldy coffemaker, the greasy and unkeep tables and room items, to the nonexistent breakfast with just toast and coffee that looks like tea.

When I read the reviews on here before I paid for a room here, they were mixed. Some were absolutely terrible and some were decent. I kept reading, and decided it was good enough for us to stay. It was supposed to be 11 people but with all of the mess that happened before we came, only 4 us ended up going. When we pulled up, we went inside and there was one clerk. When he pulled up our reservations, he gave me the wrong one. I paid for two rooms and he gave me a reservation slip with my name on it that only had one room on there. This also happened to my friend who bought the third room. His name was on the wrong reservation slip. Once we got that taken care of, we went to our rooms.
My room had a dinosaur (really old tv), a microwave and a refrigerator. My sisters’ room had a flat screen but no refrigerator or microwave. The third room had a dinosaur and a refrigerator but no microwave. The carpets and linen were dated.
We slept in one room the first night and a different room the second night because we were attacked (I’m pretty sure by bed bugs) in the first room. My whole arm is still swollen and red from me breaking out from the bites.
Our second room didn’t have a microwave but we had a flat screen and a refrigerator. We didn’t realize until the end of the day that our refrigerator didn’t even work. It was plugged into the wall but wasn’t refrigerating anything.
The bathroom doors in both rooms didn’t close all the way. The bathroom floor in the first room was dated. The bathroom in the second room had a nice floor and a nice sized tub/​shower. A plus, the water pressure was great. They didn’t replace the towels the second day.
We woke up early and were just laying in the bed when we heard a key slip into our door. The janitor just walked in our room. My sister said she woke up early and that happened to her too but she had put the chain lock on the door too so when she got up, she saw the door was opened to the chain. Who knows what could have happened if we weren’t awake.
The ice machine room isn’t up to par, I wouldn’t trust the ice. The first room, one of our keys didn’t work so we got it fixed and it worked. The night before we left, our second room keys didn’t work. I went to the lobby, got them re-​scanned and it still didn’t work. I went back in and the clerk went to try it himself. He still couldn’t get it to work so he called who I assume is the owner. He did something and it worked. So we went to our rooms and tried it again. It worked. My sister said she had the same problem the night before.
The coffee machine sucked.
On the Super 8 website, it says the hotel serves breakfast and lists all types of things. Breakfast was from 4 AM to 9 AM. We got there around 8 o’clock. There were no cinnamon rolls. The orange juice and apple juice had something floating in them. The milk looked spoiled. There wasn’t enough batter for both me and my sister to make a waffle. There was bread for toast and they had two kinds of cereal. They had coffee and tea packets. But that was it. I was expecting fruit and at least good milk.
There is literally one staff member that works there. He was the same guy we saw since we got there. The cleaning crew looked like they just walked in off the street. No uniforms or anything to identify themselves. The staff member was really nice, don’y get me wrong but it was a little ridiculous.
They offer a shuttle but it is actually just the owners personal car. And since there is only one staff member, when they take someone to the airport, there is no one at the desk.
All in all, we are college students who don’t have much money but we still expect at least more than mediocre service. I paid way more for this hotel than what it was worth.

The clerk was sleeping on the couch when we arrived and could barely keep his eyes open as we checked in. Serious putrid smells wafted throughout the entire tiny lobby. Our room, although at a great price, lacked basic cleanliness. On the upside, the floor in the bathroom and tub looked updated and clean. Bring your own pillow! The ones available are more lumpy than wads of tissue gone through a washer.

Everything you could ask for in a budget hotel. Clean, comfortable, safe and reasonably priced. Remodeled, updated room, tv, and bathroom.

You probably wouldn’t think a Super 8 to be that wonderful. It wasn’t the cleanest to stay in but it was the cheapest and closest to the airport. What was really great about it was the staff. We called the front to ask them if they had a vending machine for some bottled water and the lady told us to come on down and get one that she had. She then stated that the other lady coming in later would bring more. So a couple hours later they came to our room said she had forgot to bring some so the lady went to the store just to buy us some at now charge. Now that’s what I’m talking about to go out of your way to make the guests feel comfortable. AWESOME Customer service!