Holiday Inn

Called for an overnight stay to a woman who was very helpful an as instructed to talk to ‘Ray’ at 10:15PM. He was a tad late & in the meantime I called and checked other rates. I communicated what the Drury Inn was offering & he stated that what they were doing was hiking up the rated then offering a discount & then bad mouthing them. He was extremely rude & the rate was lower he had but he kept stating ‘well what do you want to do’ & interrupting me, which I told him & he thus then stated that The way I called him provoke him to respond as such. I wish I would’ve talked to the original woman.
Thanks but no thanks Ray… You lost my business.
Arthur–

For what it is, it is not bad.
They are in the process of a remodel and getting it done.
The room was better than a couple years ago.
But the down side was (that I was too nice to mention until we left) was the fact that there was a blood spot on the curtain facing the inside of the room along with a blood spot on the comforter to my and husband’s bed toward the top.
Glasses from a previous occupant had been left behind and we took those down to the desk.
It was the same staff from before.
The house keeping team was nice and respectful, though they did not look very professional in street clothes, as to wearing a uniform that distinguished them as housekeepers.
As to the location, of the establishment, it was central to everywhere we wanted to go and that was a plus.
When it came to the location though, the one thing that still bit was the parking. They need to build a parking garage, and not share their lot with the comedy club/​bar-​grill across the way, it really makes parking next to impossible.
And if you want to get in your deep squats, the bathroom in the room will give you that, with it being so low to the ground.
They need to provide a toilet booster or get a toilet that is a bit further off the ground.
Maybe after the remodel things will get better.
But for now, it is what it is, and the pricing needs to be adjusted appropriately to compensate guest for the misery they endure while the construction is going on.
(For those who like to shop, there are some great little shops within a few blocks of the hotel, and some out of the ordinary eateries to boot, that you will enjoy.)

This place serves the purpose as you give them money and they give you a bed. This place has no great pros, lots of cons and kinda made you feel like you were in prison. Im from Kansas city and live outside of the city but had 2 weddings in Westport so I thought it would be fun/​safe. So Friday after being out all night I come back to the room and the pillows were so bad that I had issues even after some drinks. My next wedding on Saturday wasnt until 4pm so I didnt set an alarm, but the hotel staff did for me. This was not a good alarm, they send these cleaners door to door banging on rooms even tho the do not disturb sign was up. after yelling for them to go away they started slamming doors and running the vacuum. So now its 8am and I cant get back to sleep and I look down the hall and it looks like Im in jail. The so called cleaners have every door open down the hall and crap every where. I try to go to the pop machine put in my $ 2 and of course its out of gaterade and doesnt give me my change. I turn around and this women wearing a tank top and yoga pants is staring at me telling me to go down stairs. I figured out she was a house keeper that just rolled out of bed or the hotel doesnt have its staff wear any type of uniform which is pretty bad. I then go back in the room and just mad at this point and decide to try to take a shower, but before I get there the shower floor is broken in half and held together by some type of glue. Needless to say I drove all the way back to my house 30 mins to use a clean safe shower. To sum it up this is a place that you put you watches and any money anyway before leaving, bring your own pillow and try not to hurt yourself in the shower. This place is $ 100 a night and not run well. I will stay across the street at the Q for $ 139 and have my personal fresh made eggs every morning

UPDATE: The party next door was still going on at 4am when I got out of bed (notice I didn’t say when I woke up). When I was checking out, I let the man at the front desk know and informed him that I had called and asked for help with the noise. He printed my statement and said (with a smile!) «So sorry, have a nice day». Stay far away from this place unless you’re a twenty-​something looking for a place to party all night without being bothered.

Definitely heard snow-​shoveling noises every 10 minutes or so coming out of the heater that I slept next to when staying here. I am apparently a light sleeper so the random car alarms that went off outside also did not help unfortunately.
The last day I stayed they also ran out of their hot food bar at around 9:20 AM when it was supposed to go till 10 AM so that was also a lil disappointing, though at least there was still yogurt, milk, and cereal left and the dining area was pretty decent with a window and a TV.
Thought it was somewhat unusual that the bathtub clogged like a day after we came, however the first night there I was able to leave my things at the front desk as I needed to with no problems and the staff was really nice/​compassionate regarding the food problem in particular:
Me: Hi were you guys going to refill the food bar at all, it ran out of the hot food
Staff: Oh. no… sorry, the hot food actually ran out around 9:20
Me: Oh… ok…hm just checking.
Staff: I’m soooooo sorry about that… yeah… they just ran out. I’m sooo sorry :(.
Me: It’s okay, yeah I thought it was supposed to go till like 10, but it’s okay… thanks though :).
Staff: Yeah, I’m sorrrry ! :(
If there is one thing that I can appreciate about people in general it is when they have sympathy for people in need.

the other holiday inn was all sold out so came here. the staff is definitely friendly and the free breakfast and wifi were great. decent food and fast internet.
but negatives: the key cards broke 3 times, had to go back downstairs and ask for new cards. the elevator floor lights dont work… lol. if you’re on 2^nd floor, the lights for 1, 3, and 4^th floors will light up. Not a big deal but them not fixing it shows their lack of professionalism. also beds were really small, hard to fit 2 people on them.

As my first review, I feel bad for giving a low score… I suppose I rather it be a 2.5÷5, but I’m pretty sure I don’t want to give a 3.
Pros: Friendly staff, Cheap, Free Parking, Free hot breakfast
Cons: Received key to the wrong room (and interrupted someone as I tried to enter their room), keys stopped working after a few hours (when you’re carrying a lot of luggage, it’s rough having to go all the way back down stairs to fix the problem every single time), and… I suppose nothing else, but man seriously?! Walking into another persons room… what in the world. what if that happened to me.
But hey, I didn’t give them one star… it can always be worse :). (first world problems)

Nice, 0updated rooms… Big screen, microwave, mini fridge! Totally worth the $ 90 price tag!

My husband and I stayed here for 2 nights to have some privacy after he came back from 3 months overseas. It’s on Westport Road, between World Market and the Flea Market burger joint. There was plenty of parking, front desk people were nice, the lobby made me think of Mexico (all tile floors with cheesy rug outline — made of tile of course), operable elevator although it appeared to be pretty filthy. The bed looked like some kind of fold out bed, but I slept fine on it. There was a musty smell throughout the entire hotel, which was in need of updating. The room had no mini fridge. Basically, you get what you pay for. This hotel room served our purpose of having privacy, and being within walking distance of Westport bars, however I wouldn’t «put anyone up» here or recommend it to anyone.

The hotel is OK, and the staff fairly friendly, but I cannot recommend that anyone stay here because of the fact that the parking is unprotected and the hotel is located in an area that may attract a seedier element, or, as the hotel manager put it to me via email, «petty criminals» and «desperate and despicable thieves.»
Don’t get me wrong. I love Westport and, when I am out in Kansas City, it is my selected destination.
But my wife and I stayed at this Holiday Inn after seeing a musical on a Thursday night, and, upon arriving at the hotel, there was not a soul in the streets. I awoke on Friday morning to find a window of my car smashed out and a few of my belongings missing. The fact that there were no people «out» that evening leads me to believe that my car was not broken into by someone simply strolling by, but rather by an individual who targeted the Holiday Inn parking lot and was there specifically to vandalize and steal.
The hotel won’t do anything about it except help the police in any investigation*, which I understand, but the fact remains that any and all cars are vulnerable in a part of town susceptible to the criminal element the manager described to me. Therefore, I strongly urge anyone to consider a different hotel when looking for a place to stay. It’s probably just a matter of time before this one falls to the savages, and you don’t want to be there when it happens.
I highly, highly do not recommend.
*Anyone who has ever had a vehicle broken into can quite confidently say that there will be no ensuing police investigation as, short of a miracle, there is never any clues left at the scene of the crime.

It serves the purpose.
This place is fine. It’s not fancy by any means, it’s kind of like when you are in Vegas — you only use the room to sleep.
Pros —
*Conveniently located to what we needed
*Free parking
*Big room
*Firm pillows
*Nice front desk staff
Cons —
*Kind of tired and old feeling
*D Bags in the lobby
*Soft and mushy bed
*No printer at the front desk
*Need more outlets
*Expired pop in the machine
All in all, it served the purpose and it’s a great location.

I liked this hotel!
My girlfriend booked us this hotel and since both of us are unfamiliar with the area, we were super pleased that it ended up being in a neat little neighborhood.
It’s your typical Holiday Inn — nothing fancy. The front desk staff was very friendly! Continental breakfast was especially yummy after a late night the day before.
The beds were Sertas, very comfortable and squishy, and the whole comforter was wrapped in sheets, guaranteeing its’ cleanliness. (Not sure if everyone knows this, but most hotels wash everything but the comforters.)
I would come back to this hotel if I ever needed to go to Kansas City again. It was priced perfectly.

The hotel was dirty and in a not so nice part of town. I love Holiday Inn’s but I would not stay here again.

We ended up at this hotel for five nights because Southwest Airlines had a bunch of links that made it seem like a good deal. We’re never booking a hotel through Southwest again, but that’s a whole other story.
Anyway, it’s conveniently located in the Westport neighborhood of Kansas City, which is a vibrant and fun area. It’s next door to the Westport Flea Market Bar and Grill and across the street from an art supply store and a Sonic with a 24-​hour drive-​through. It’s 5-​minutes walking distance from any number of bars, shops, etc, making it a great place to stay. Free parking lot is a major bonus, but is shared with the bar and grill, so Friday nights are a challenge. All in all, great location. Four stars for that.
The staff is mega cool. Everyone is super cordial and nice, efficient, professional, and pleasant. I couldn’t have asked for better front desk or housekeeping staff. Five stars for that.
Free breakfast is a plus. It’s hot breakfast, with eggs, biscuits and gravy, toast, yogurt, etc. Not bad. Four stars for that. But the pancake maker was broken the whole time, so they get three stars.
The room was a nice size, with a king-​sized bed, sofa, desk, microwave and fridge. Very comfortable. The bathroom could have been better. Through no fault of the housekeeping staff, the ventilation in the bathroom was horrible. The steam from the shower would never dry, so the bathroom constantly smelled mildewy. The shower liner looked new, so I figured it was as good as it was going to get. By day three, the liner had mildew spots all over it. Gross. So that meant it stayed on the outside of the shower, getting more water on the floor, making the moisture problem worse. They probably changed out the liner after we left. Anyway, room = 4 stars. Bathroom = 1 star. Average that to 3 stars.
The room was quiet, being on the 4^th floor. Well, it’s quiet on the weeknights. If you’re not here to get drunk and party, DO NOT stay here Thursday night through Saturday night. OMG. LOUD. I don’t know where these people fly in from, but it sounds like a college dormitory all night here. People partying all night, slamming doors, jumping, etc. Then, the steady flow of people with hangovers stumbling out of the elevators with bloodshot eyes, hangovers, and partially-​consumed cases of beer is just gross. Grow the hell up. 1 star to the hotel for allowing this behavior.
I would stay here again in a heartbeat, but only between Sunday and Wednesday.

Hotel was perfect if you’re looking to stay the night to party in KC.
1) Price is right
2) Clean rooms
3) Spacious rooms
4) One of the nicest front desk staffs I’ve ever experienced.
5) Close to everywhere in Westport you want to go.

Pros: Our room was clean and big. The front desk help were friendly and helpful. The location was great and the price was right.
Cons: Loud. A dog in another room was barking a lot, we could hear the ice machine from our room. There were a lot of loud and hungover twenty-​somethings making a scene in the breakfast room.

Very nice place to stay, we had a group of 5 and the room had PLENTY of space. The pillows and beds were comfortable and the room was very clean (before we got there). With my AAA discount, this place is a steal and very close to the Plaza.

The place stinks and the traffic goes by, roaring all night.