It makes a huge difference when the owner of a business takes customer service complaints seriously. It appears this may have been an isolated incident and for that, I’d like to add some kudos to my initial review. Thank you to the owner for your response and apology.
Sahar M.
Tu valoración: 5 Studio City, Los Angeles, CA
I went to Replay sports months ago at the beginning of summer. I was visiting friends in Montana and we planned a spontaneous camping and hiking trip. Of course I had nothing with me as far as appropriate gear or clothing and they took me to Replay Sports. It’s a great sporting goods store and everyone around the area seemed to know about it and have a lot of positive things to say. Coming from LA where were a little limited to overpriced chain sporting goods stores I was expecting to spend a lot of money but the staff were so helpful that I actually got everything i needed within my budget. They were really friendly and knowledgeable, the prices are great and the best part is there is a lot of selection. They helped make it a great trip and even though I live in California and may not get to go back, I would recommend Replay Sports to anyone planning an outdoor trip that is in the Montana area.