Barks 5th Ave

This store is wonderful! So many choices for such a small space. So glad I stopped in. The clerk spent a lot of time with me. Showing me various products and gifts. She even invited my puppy and I to play date night — amazing!

I like being greeted in a friendly manner as much as anyone. But honestly, I care more about the actual quality of the service or product I need. I met Deb today on my first visit with my puppy. She didn’t greet me with a fake smile or gush all over me with well rehearsed and memorized comments. Hmm? What’s going on here? But when I needed help and advice, Deb was great! She was professional and appropriately friendly. Not everyone is a natural born butt-kisser…I say this after reading comments personally directed at her. I had fun, I learned a lot and my new puppy was treated great! I will definitely be back and they will see my puppy grow old happy, healthy and looking very well groomed! So, if you’re looking for a pet shop/​groomer with boutique quality products and services priced absolutely no higher… and some lower… than the big chain pet stores, Barks is all that!

The best grooming!!! I have a very large dog, it takes a talented groomer to get him to his handsome self! Barks is a wonderful place!!!

After reading some of the other reviews, I feel bad for other pet owner’s negative experiences in the store because mine was quite the opposite.
Today was my first day in and I was greeted politely by Deb and her pups! I informed her that I have a 9 ½ week old puppy and that I was looking for quality food for him.
She thoroughly answered any and all questions I had regarding food options, training, vet recommendations, vaccinations, and even treats. She was patient and commended me for doing my research already and was open and honest about pricing, quality and quantity. She gave me great literature and resources and she even suggested some videos for me to watch.
I spent nearly two hours there, during which time a few other customers came in, were greeted, and helped in a polite and friendly manner. I was more than happy to wait while she clipped nails, and helped another customer decide on a new food to help with her dog’s upset stomach.
Deb was great and I seriously could have talked to her forever, she alleviated many of my concerns by explaining everything out in a very knowledgable and educated way. She has certainly done her research and it made me confident in taking her advice.
She even suggested the smaller trial size bag of food in case my pup wasn’t taking to the transition well, so I walked out spending much less than anticipated. Support local and shop here with someone who is extremely knowledgable about their products!
I will be buying my food only from here from now on! I also love the idea of her doggie play date nights!

I had a great experience here recently! Finally found a dog groomer that I will continue to see. I have a pomeranian and this was by far the best grooming experience she’s had. I’ve taken her to 3 other places. I’m happy to finally settle to one.

I only go to Bark’s for the groomer Jessica! She is awesome and truly enjoys the dogs. As for the older rude owner, I think her name is Deb… she seems to be operating under the illusion she is doing the customer a favor simply being there!

I admire this store for offering dogs for adoption, but the only person in there — owner, I assume — is NOT friendly. My husband bought a raincoat for one of our dogs. It didn’t fit, and I went to exchange it. Owner gave me a very hard time, saying, «Your husband got the right size» — sorry, lady, the coat was too small. On a recent visit (probably my last), attitude was still bad. You’re shooting yourself in the foot (paw?) acting like this.

I only feed my animals holistic food, and was glad to find that there was a local business that sold a somewhat good variety of food. This is the ONLY reason that I give Barks two stars.
I’ve been in this store twice, and both time we were not greeted by the person that I can only assume was the owner. I’ve never been thanked for stopping in or thanked for my purchase. I’ve felt each time like I’m burdening the staff for being in the store… blech!
My wife and I love to support local, small business owners, but this place will no longer get our business. I am definitely not a fan of Barks.

This is my go-​to pet shop, both because I like use independent, locally owned shops when possible, and because the owner, Deb, clearly takes a lot of pride in her business.
They carry a good selection of healthy kibble, at a range of price points. I’ll admit I thought it was a little silly at first that I eat mostly plants and my dog is on a mostly meat-​based kibble diet, but it’s been great for him — he’s a little muscular machine now! They also have interesting treats, besides the wide array of baked goods, like deer antler chew toys.
Deb also runs a couple of doggie play groups in the evenings, one for small dogs (Tuesdays) and one for big dogs (Wednesdays). My dog loves these, and it’s a great way to let him release some energy and socialize with other dogs.
Most of all, I admire Deb’s commitment to fostering rescue animals. She frequently has a dog from the Animal Rescue Project in the store with her, along with adoption information.

I only come here to purchase holistic food because it’s more convenient than online sometimes. The staff never says hello when you come in, nor do they say thank you. I have had to stand at the counter with my purchase for minutes before I’m even acknowledged. For a locally owned store, they should be much more friendly to their customers. The service makes me want to continue to purchase online because at least I get a thank you on my invoice receipt!

Bark’s is a doggy’s dream. I can’t speak to much more than the treats but I’ve purchased two birthday cakes for my pooch here and let’s just say they didn’t last very long. Charlie’s latest treat was a cake made from all-​organic ingredients including carrots, carob, oat flour, and frosted with yogurt icing. Other goodies are available as well, such as cookies and jerky sticks. The proprietors have always been polite, patient, and informative about their products, which I really appreciate.