Shine Nail Salon

I’ve been coming here for years and I can’t believe I haven’t reviewed yet! Michelle is the best. She always knows exactly what I want and she’s damn good at her job. I even turned a few friends on to this place and have had the same experiences. If You want to do a fun Pinterest design or just keep it natural and clean looking, this is the place to go. Thank you Michelle and your team for the fantastic service you provide!

This in response to a «review» dated on the 10^th of May.
Celeste,
First off… I am the «Haole lady» you refer to i your slam of shine nails.
You couldn’t have been more WRONG. I am NOT Haole, I’m part hawaiian attended kamehameha school, born and raised here! So like your review you couldn’t have been more wrong of your «accounts of that day».!
Yes you did walk in and yes you were asked if you could come back, but that’s where the truth ends.
When you returned after your unsuccessful attempts elsewhere. yes I said «weren’t you just here. NOT under my breathe but right to you.
I was at that table the entire time you were gone and the phone Did Not ring, so your appointment you claim you had was not to be. Maybe in your attempts elsewhere you called the wrong place.
The nail techs and customers weren’t RUDE we just knew that you were trying to get in with a claim of an appointment after been turned away elsewhere… poor thing.
In shine nails defense, I am an also in a similar service industry and just because there is an open chair doesn’t indicate that there is someone to service it!
So just because you weren’t granted instant gratification and act like spoiled brats, doesn’t give you the right to post your INACCURATE review.
ALL the girls at shine nails do a great job and Michelle «you called the receptionist» yes I decided to give you her name, is polite and very accommodating.
Celeste, a bit of advise in the future if your going to an establishment. How about you get to know the people and their names and think outside yourself before you post a review again.

I went into Shine today as a walk in with me and my girl friend and I asked for two pedicures. They were not busy they had more than 2 chairs open. The main lady sitting in the front tells us she’s all booked and won’t be open until 1. it was 12:30. We said thank you and that we were gunna check other places. We couldn’t find any other openings in any other salon so we called them back asking to make an appointment and the lady proceeds to tell us that we could come in now?! So we went back in and said we had just called while this haole lady says under her breath «didn’t they just walk in and out» and the receptionist lady responds to us asking when we called and we said 10 minutes ago. She said she didn’t get our call and that she told us to come back when she never did. Her whole attitude and the customers there were very rude. It was uncalled for and they have no customer service. Including previous times where they will blatantly make fun of your eyebrows and nails. ¹⁰⁄₁₀ would not recommend

I really think this is the best nail salon in Kailua… believe me, I’ve been to them all. I’ve been coming here for years. Price & quality of service is spot on each time. Friendly staff, not too pushy I always get a deluxe spa pedicure but this visit I tried my first ever gel manicure & am very very pleased.

I want to start off by saying f#*! This place. When I opened the door there was this creepy lady standing right in front of the door blocking the entrance. She stood there like Gandalf in lord of the Rings telling me i shall not pass. Why? I dont know. She just says «no mo room. Come back laytah». I looked over her balding head and saw 2 open seats and 2 workers doing eachothers nails just smirking and staring a me. So I just turned around and started walking back to my car. She then shouts «just come back laytah!». Hm. let me think. how bout nooo! Smh. Disgusting.
Go to Happy Nails in Enchanted Lake shopping center. The workers are friendly, attentive, and will take you even when they’re short handed! Plus, you get a glass of red wine with the super deluxe! Awesome sauce!

Nice manicurists who do a fabulous job! They did my nails exactly the way I wanted them. Best manicure I’ve ever gotten.

Been coming here for two years. Used to be the best nail salon ever. However, they recently got new laminated menus made. I choose gel nails and gel toes with callous remover. They did most of that (gave me regular toes instead) but this time there were zero massages included. Ummmm??? Ok. If you want to change your policy, I’m going to change my regular bail salon; Manoa Nails has the same matching gel to regular polish as them, but continues to massage your legs and arms even when you don’t sign up for the über deluxe combo package. AND they don’t show you all the callus they scrapped off with their cheese grater. Gross. Who does that, Shine? I pay you to Not get me involved… I still tipped $ 20 bc whatever, but I am going to rethink making them my monthly place from here on out.

My favorite nail salon in Hawaii! I have been coming to this salon for years & it is hands-​down the best salon. From time-​to-​time I’ll switch it up and go somewhere else when I absolutely don’t have the time to drive to Kailua or I can’t get an appointment but this place is by-​far the best! Everyone who works there is so welcoming and friendly and truly takes the time to perfect their work. I have gone in there with some pretty crazy artwork requests knowing they were a pretty far stretch & I have walked out with my nails looking better than the pictures. Also, the massages are TO DIE FOR! Unfortunately, I’ll be moving off-​island next week so I have to get my last fix over the weekend which actually makes me really sad because I wish I could bring these ladies with me!

Love this place! Jennifer and Michelle do a wonderful job. They really take the time to make sure your nails are perfect. My pedicure lasted for almost a month with no chips! Highly recommend this place!!!

One of the last costumers and did not rush through the pedicure. Wonderful experience. Will be returning.

So…2 stars because they took me in to retouch my nails since I wasn’t satisfied right after I got them done yesterday…
First of all, they were kind enough to take my friend and I as a walk in which was good! When I sat down, I showed the lady a picture of the style I wanted. (mind you, it was my very first time at Shine and I had the eyebrow waxer doing my nails and I think she was still learning, but my friend didn’t tell me until we left the salon!) Anyways, she starts painting my nails and messes up a lot, doesn’t even paint the full nail, and they already look like it needs to be filled! :-(
So whatever I thought it would get better, but once she started gluing the studs onto my nail, it just went downhill! The studs were placed at the very bottom of my nail aka the cuticle! AND she rested her thumb on my finger while gluing the rest and our skin ended up being glued together, so she had to pry it off with the nail dotter tool -.-
Then I asked her to top it off with a matte coating, and the matte didn’t cover the whole nail, some polish was still shiny! Today, I woke up and there were white dots at the edge of my nails! Super horrifying, so I went back to the lady that did my friends nails, Michelle, and she put on a regular gel coat polish and more studs, to match the picture I wanted.
I learned a few lessons from this sad, first experience at this salon: ask for a good nail technician who does nails decently, and to not get matte coating! I will definitely return to this place no doubt… it was super cheap for a gel set, I paid $ 35 for mine which is cheaper than what I usually pay. Cusomer service was really great and friendly staff! Overall it was a terrible first experience but I will definitely return in the future. Nothing is perfect! :)

Got my nails done here for the first time last night, and the service was great. It’s a bit small and can get crowded but they’re are all so friendly.
Loved the price!!!

I came in on Sunday, 15 min after they opened– as a walk-​in. The wait was about ten minutes.
After being seated I was taken care of pretty immediately, and had the best pedicure of my life (which only cost $ 25) !! I didn’t get the name of who took care of me, but they all seem to do a great job.
For the manicure, I just wanted to get my nails cleaned up and get a clear coat to grow them out. The lady who gave me a manicure made my cuticles disappear, the best I’ve encountered, and I’ve payed a lottttt more than $ 15 for a manicure. I think it actually came out under 15 because I got a clear coat. The highlight of my manicure was the massage, again. I work out a lot so my arms were really sore and she massaged almost my whole arm, not just the hand and wrist like most places.

Very happy with my experience here! My husband and I got service fast and they did a great job and were very friendly!

Shine is consistent. been going here since Jennifer moved over from Elite Nails. Amy, Yen, Michele. and all the girls are very friendly and efficient.

I used to go here regularly. Until twice in a row I called and made appointments, showed up for my appointments to find out they hadn’t actually booked it. I get there and they tell me to come back later in the day. Tried to give them a 2^nd chance. It’s unprofessional and BAD business. Instead went to «Stephanie Nails» in Kailua and it was even better.

EVERY SINGLE TIME I go to Shine Nails, they do a phenomenal job! Jennifer, the owner, really cares about customer service and makes sure you get what you want. I’ve used Yen for pedicures — she sports awesome makeup looks! — and can say with all honesty that she gave me the best pedicure I’ve had in my LIFE! Nail art there is great, and the place is always clean. I’ve gone every hour of the day, on various days of the week. They are consistently awesome. All the girls are great! I recommend Shine Nails to all of my friends!
Tip: Get the deluxe pedicure! Worth every penny! Its like going to the spa for much less… last two times I fell asleep. The deluxe pedicures last an hour (scrub, massage, wax!) but are AMAZING, and if you are in a rush and want to get a manicure as well, just ask them to give you the manicure (even a gel one) while you’re getting the pedicure. They will bring the tools to you.

A friend and I came into Shine Nails as walk ins. There was about a 45 minute wait, as they were pretty busy and could not fit us in right away (arrived around 2:50pm). However, there were a few nice places in the area that took up our wait time. So all in all, 45 minutes went by relatively quickly.
When we returned, we were seated and cared for by a woman named Amy. She was so sweet and such a pleasure to converse with. My friend and I absolutely love our nails and will be returning for a pedicure on our next free day (I’ve had a pedi at Shine before and highly recommend them). All around it was a wonderful experience. The shop is a little hole in the wall but it is always well kept and clean. The staff is friendly and the service is excellent!
Though I realize that not every experience will be the same, I do highly recommend trying them out! I believe they’re worth it!

If you want quality service and not be rushed then come to Shine Nails. Hands down the best on the island and they do the shellac manicure the right way. No uncomfortable scratching of nail polish. They use the foils and don’t try to charge extra. They cost a little more but the quality is well worth it. Ask for Amy.

They’re usually courteous and on point with whatever it is you’d like to have done. Sometimes they’re is one girl who kind of talks over you whenever you try to make suggestions. I cannot remember her name but I’m usually requesting someone else whenever I come in.
They’re prices are a little higher than what the quality seems to be. I always get a full set acrylic with gel polish. The one thing that I’m not a fan of is that the polish is extremely see through. I ask for an extra cost of polish just because it’ll look weird (to me) when the color is so thin.